Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2021
Satisfied with the service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2021
Everything ok with 1001hobbies.es. But not so happy with the courier company.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2021
the search engine is approximate given the number of products you have a lack of description on the product sheets
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2021
Fast delivery. Beautiful webside.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
bumpy delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
rass
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Very satisfied
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/11/2021
They should communicate the non-existence of the requested material, to give the option to cancel it and expedite the shipment of the material that they do have in stock.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/12/2021
Everything arrived correctly
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
super
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
fast service. i recommend
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/12/2021
Clear site, fast shipping I am totally satisfied
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A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/11/2021
Finding products from your suppliers is too slow, as is shipping. The products for sale are great and from many brands.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Serious site. Very good order tracking.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2021
prompt service, even in this busy Christmas period
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
reliable site, on-time delivery; reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very responsive, good packaging and very short lead time
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Delivery on time. Top of the line
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Great site. Fast and efficient. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
everything was as I ordered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2021
Happy with the product but disappointed with the packaging of the model and the utensils, which were delivered loose in the box...
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
a bit long
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/12/2021
everything ran perfectly
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2021
Very mixed opinion, complicated order, order of 3 puzzles. After 3 days it was still being prepared, even though the site talks about fast delivery. When I sent a message, I was told that 1 puzzle was missing, and I was automatically given a credit note which did not interest me. I ask to cancel the order, and they accept my request and promise me a refund. 2 days later, this incomplete order is shipped. I'm offered to send the order back.... In short, after I don't know how many exchanges by e-mail because it's impossible to get them on the phone, I pick up the puzzles at a relay point and they promise to reimburse me for the missing puzzle which is still a credit .... I accept but I'm waiting..... Too bad they don't update the unavailabilities. The puzzles are great, well protected. But the after-sales service is pretty disastrous in the event of a problem that could have been resolved very quickly...
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer. Because of the high demand due to the holiday season, our services take longer than usual. We thank you for your understanding Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Compliant products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast and accurate delivery!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/11/2021
Kit exactly as advertised. Website has option for English, but important parts of tracking remained in French. Fortunately, easy to understand with a little knowledge of the language.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2021
I was absolutely delighted to find a rare Night Before Christmas Loungefly bag on 1001 Hobbies, that wasn’t on any other website I’d searched. Fast delivery with updates. Thank you
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 06/11/2021
Very slow shipping, over a month, despite the item being in stock at purchase. Plastic item as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Fast, good packaging, large selection of products, thank you.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 04/12/2021
The two stars are because we did get our order eventually. But be warned that the products are shipped from another country and this company does not answer their phone or emails. You just have to have faith it will get there. I paid 45 dollars for expedited shipping however it still took 2 weeks for it to leave their warehouse in France. I ordered something else regular shipping and it took the same amount of time.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/12/2021
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
very satisfied with my order and moreover received on the 24th and well packaged
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2021
everything is made of plastic, even the sails, it all comes in bulk
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
When you're missing an item from such a large order, it's a shame to block it in its entirety and delay delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
I place an order every month and the gift code has already expired, which isn't very commercial...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
A quality and practical site. On the whole, delivery times were respected. Slight delay in December but before Christmas so that's the main thing and an e-mail to let me know about the delay. Quality products and lots of choice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
First order, delivery fast and in good condition, and above all well before Christmas!!!! Thank you and bravo!!!!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Perfect, fast and careful delivery.
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