Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2021
Slightly long order preparation time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Nickel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Quick answers to my questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
1st order and very satisfied with the service. Careful packaging and very fast delivery. I recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy and fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2021
fast, kept me informed. I'd use 1001 again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2021
Always excellent and fast service with great information on package delivery tracking!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very good service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/12/2021
PEdido exceeds my expectations
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/12/2021
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Many thanks as usual
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 06/12/2021
they take too long to solve a return after three phone calls
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Package received 4 days before expected date, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Efficiency, fast order processing, on-time delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/12/2021
The kit looks very solid. Didn't know what to expect but this looks good. Is now under the Christmas tree. Wonder what the recipient thinks of it.
Fast and neat delivery. Thanks!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
good but not the delivery time advertised on the site but otherwise very good for delivery tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Correct products. Delivery time and cost far too long and too high.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/12/2021
fast shipping. Neatly packaged and arrived well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
don't change a thing thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Impeccable as usual. Just a little complaint about the size of the box, a little too big for what was inside .... not very green :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Delivery time a little long... 3 weeks !!!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2021
The whole organization around the order is good. The status of the order is easy to follow. The quality of the construction kits depends on the brand. I would like to be able to make improvements. For example in the manual.... Greetings Hans
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
compliant and on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
order well received: the blister pack and cardboard box are in good condition (it was a Masters of the universe figurine: the condition of the latter is important for a collector) and the figurine is magnificent. I'm giving it 4 stars (I hesitated to give it only 3) because the time between ordering and receiving it was extremely long... But perhaps that's due to the large number of orders for the festive season... (hence the 4th star instead of 3) Thanks to you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
Delivery received a little late but satisfied with my purchase.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2021
Missing a certification of the miniature aircraft (statement 130 of this miniature) no document .fabrication !!! Disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
I am satisfied with the speed of delivery of the package, but very disappointed with the quality of service concerning the implementation of gift wrap and gift message, service charged 2 €50, I had to redo the gift wrap and no message, fortunately I received the package instead of shipping it to the person concerned by the gift, I would have been too ashamed...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/12/2021
Good purchase, good response time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/11/2021
Great service no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Good description on the website. Model received as ordered and very fast delivery. The only downside was the gift-wrapping, which was not up to scratch and a bit messy.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/12/2021
Good
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 18/10/2021
Delivery was returned by DHL - only DHL.... knows why Credit note took a very long time and had to be claimed several times.
I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
Too bad about the Heller paint problem.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/12/2021
For one item, we first had to wait for it to arrive in stock, even though it was ordered with "in stock". Shipment from France. Item flawless, shipment well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Simple, well-designed website Plenty of choice Delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
Hello, I have always appreciated the follow-up of this order, which has been successfully completed thanks to your good services. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
Hello, I've been very satisfied, my contacts have always been very kind and attentive. I wasn't able to get the Mirage 2000 D, but that's beyond your good will, as it's not yet built as a model. Please let me know when it's available and I'll order it for you, but there's no hurry. Best regards.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/11/2021
Good service , fast and reliable
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