Customer reviews of 1001hobbies

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Verified Buyer

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

10 days to prepare the order for shipping! This really is not professional whatever the excuse.

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Verified Buyer

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I�m still waiting for my order. Shipping costs are too high for this long of a wait.

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Verified Buyer

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Great prices on what I ordered but I… Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I’m still waiting for my order. Shipping costs are too high for this long of a wait.

Response from 1001hobbies Published on 26/02/2021

Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.

V

Verified Buyer

Rating: 4 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Site worked well, nicely packed. Delivery 12 days from France>UK. Brexit? Covid?

Response from 1001hobbies Published on 30/03/2021

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

V

Verified Buyer

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

10 days to prepare the order for… 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.

Response from 1001hobbies Published on 26/02/2021

Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.

V

Verified Buyer

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde

Response from 1001hobbies Published on 30/03/2021

Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

10 days to prepare the order for... 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.

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Response from 1001hobbies Published on 26/02/2021

Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.

V

Verified Buyer

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Found the acrylic paints for the colours I required on your web site. Ordered and paid for them, my order was delivered correctly within the time stated. Thank you

Response from 1001hobbies Published on 30/03/2021

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Very satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Adherence to product quality deadlines

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Perfect nothing to say

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Very satisfied. Fast delivery conform

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Good site for reduced models

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Acheteur Vérifié

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Order placed on February 12 and still no dispatch notice. Very slow order preparation even though the products were in stock. I give 2 stars because there are a lot of references on this site. But when you charge for delivery at this rate and more than 10 days later you still have nothing at home for no apparent reason, it's a shame.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Very satisfied with my order

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Quick receipt of the parcel but an ordered reference is missing. Domm

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Excellent products, even better than those of my youth

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Acheteur Vérifié

Rating: 2 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Great prices on what I ordered but I... Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I'm still waiting for my order. Shipping costs are too high for this long of a wait.

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Response from 1001hobbies Published on 26/02/2021

Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Very good products. However, very long delivery (3 weeks when the site said 5 days) but understandable with the current period.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2021 à 00h00 following a purchase from 22/02/2021

Very good quality equipment and lots of choice. Fast and careful shipping.

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Verified Buyer

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

It isn't fair price to pay for avHobbymaster diecast this company ask almost double the price!! ??

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Geverifieerde Koper

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Great and fast service! Would recommend this site

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Geverifieerde Koper

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Great service

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Geverifieerde Koper

Rating: 3 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday

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Geverifieerde Koper

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Good and neat delivery of the deadpool 3d metal Only 'disadvantage' is that you get a lot of information in French regarding delivery but in terms of track and trace it is good to follow Recommended!

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Geverifieerde Koper

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Quickly delivered Happy with it

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Excellent quality Fast delivery

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Super fast delivery Top

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Excellent service

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Verified Buyer

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Excellent model with good sound and lots of working features. Great value for money, delivered undamaged from France by UPS. Easy to use website.

Response from 1001hobbies Published on 30/03/2021

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

V

Verified Buyer

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Great product and service.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

good product but very long delivery time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Pot paints are not listed because of a sticker that hides the name a good half-hour to remove them carefully to find the match....dom

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Fast and careful I recommend my husband and super happy I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Package arrived on time and in excellent condition. I recommend

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Fast delivery. However, one part in the box was broken or misshaped by R

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/02/2021 à 00h00 following a purchase from 21/02/2021

Stale parcel at reception Potential loss of parts

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Geverifieerde Koper

Rating: 5 out of 5

Published on 20/02/2021 à 00h00 following a purchase from 20/02/2021

Excellent assortment fast and correct delivery with good tracking info

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