Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 326 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2021
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
The trailer is a good complement to the Jeep mounted some time ago.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Hello and Best Wishes for 2021. I received my parcel today as usual, well packed and without any worries Thank you. All the best. Éric
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
My order arrived complete and on time. Me
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Product conforms. Deadline met. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Perfect and fast. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
I think the very long delay is due to the festive season.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Fast delivery and a quality product that meets my expectations. Thank you and happy new year 20
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to select on the site, a little difficult to find the paint via its reference. Delivery was as described
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
It's Taking to long to get to my... It's Taking to long to get to my location
Translated reviews
Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
A small but fortunately harmless incident concerning the quality of the packaging, which was taken into account as soon as it was reported. Check delivery schedules according to the opening days of relay points to avoid unnecessary movement of goods (especially insufficiently protected). If not, the merchandise is totally compliant and the site is extremely responsive, which I continue to trust.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Everything ok I was delivered everything requested in the order the packaging I would say more than perfect they updated me via email on the status of the order optimally delivery quite fast considering I made the request just before the holiday season very good products. Definitely to be kept in mind for future purchases as well.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Arrived everything on time and all in order now can start my son(actually he wants help and I am happy about that)to build the model you bought and hopefully he will get into it Massimo
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.
Translated reviews
Response from 1001hobbies
Dear Mr BREINHOLT, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2021
Parcel not received Stuck in customs because you didn't enclose a facsimile
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very nice model and very good service. Happy New Year 2
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very good material
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Complies with my order and was received on time.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.
Response from 1001hobbies
Dear Mr BREINHOLT, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
compliant product delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Hello Just to tell you that I'm really very satisfied with the way you manage your orders, especially as regards tracking them. In this period of Christmas and pseudo confinement we know that it is not easy and I was constantly informed. Equipment well received and in perfect condition. C
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very satisfied with the preparation and dispatch times just a shame the post office redirected my parcel in another direction... but in no way the fault of 1001 maquettes. thank you. i recommend fo
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Too bad shipping is so expensive otherwise nothing to say puzzle received in perfect condition
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
No complaints
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
All was OK
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product. Product was great once we received it.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/01/2021
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
thanks for the speed of sending all very well.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
Quick in response and delivery ahead of schedule.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
Shipping on time and perfect packaging.
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/01/2021
Very fast shipping! TOP! Gladly again!
Translated reviews
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/01/2021
Fast delivery Everything perfect!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2021
Now the product has arrived I am happy with it and the service offered by the company. Thank you
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/01/2021
Everything was fine, it just took a little while, but given the times we live in, it's more normal.
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 06/01/2021
Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/01/2021
Excessive delivery time. Stock problems
Translated reviews