Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 325 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/12/2020
Having been let down by another company,I was grateful to be able to find a Christmas present in stock here. 1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well. For me to order from this company again they would need to change their delivery provider!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Shipment as requested within a reasonable timeframe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Perfect the package arrived on time and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
Model well received but not yet assembled :) ! Mer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Parcel arrived very quickly grandson delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Merci bien recut très content rapide malgré les conditions du covid
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
2nd order 2nd time happy. Fast service and above all, because this is not the case with other suppliers, very well packaged. Bravo à l'Ã
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
Wide selection, but prices a little high on items ordered (compared to a retail price).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
There seems to be an error concerning the advice given on the site for the colors to use... It's a shame
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2020
Out of 2 orders, only one arrived in time for Christmas. Out of stock although the site indicated En stoc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Good communication fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Perfect! Very good communication fast delivery and this during the Christmas period perfect packaging. I highly recommend 1001 maquettes. Thank you and happy holidays to the whole team! F
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2020
Order arrived late. I couldn't give it as a present for Christmas because of a delay in delivery. A pity even if it arrived in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Just perfect. Package delivered on time. Very very well packed. And the 306 is very well finished and of very good quality. I am very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
Hello The parcel took a long time to arrive but it arrived on time! The only drawback is that the receiving box was damaged. It must have been badly stored and was crushed. There were two broken pieces in the crane model... But we'll glue them back together. Thank you and good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Intelligence in partial delivery by dividing the order into two shipments Speed of reaction Wise choice of Colissimo for the second part of the order Br
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
Very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
parcel received without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
This is the second time I've ordered a puzzle from you. Everything is perfect: very fast delivery and excellent quality product! Bravo, I recommend you 100%! Thanks to all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
The contents of the boxes correspond to the online description. Delivery was a little slow during the holiday season, but that's not surprising. So m
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
The 1001 Hobbies team did its utmost to ensure that the packages were delivered on time. M
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2020
Order of December 8 delivered to the carrier on the 22nd and on December 26 still not at the point rela
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/12/2020
I have not seen my purchased item yet. I have not seen my purchased item yet. I can’t blame the 1001 people about that but, I can say that their tracking information wasn’t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can’t get elsewhere but, I can’t trust that the delivery will be made.
Response from 1001hobbies
Dear Mr Fall, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
I have not seen my purchased item yet. I have not seen my purchased item yet. I can't blame the 1001 people about that but, I can say that their tracking information wasn't that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can't get elsewhere but, I can't trust that the delivery will be made.
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Response from 1001hobbies
Dear Mr Fall, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/12/2020
I have not seen my purchased item yet. I can�t blame the 1001 people about that but I can say that their tracking information wasn�t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can�t get elsewhere but I can�t trust that the delivery will be made.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/12/2020
This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"". Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Deadline respected Perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Always happy with the products and the quality and very responsive and friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
and THANK YOU!!! Everything was very bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2020
Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
I was able to place my order easily. Delivery times were respected. Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2020
Always satisfied with the choice on offer - one small problem with the delivery time, but perhaps that was due to the holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Perfect, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2020
Perfect thanks. Merry Christmas
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/12/2020
Thank you so much Thank you so much. The item (Ukrainian house)arrived quickly to the United States and was very well packaged.
Response from 1001hobbies
Dear Mr Falco, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/12/2020
Thank you so much. The item (Ukrainian house)arrived quickly to the United States and was very well packaged.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 25/12/2020
The delivery took quite long but I can live with that However all labels of the paint jars had stickers on them covering up the necessary paint codes ???
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/12/2020
It was a very fast shipment
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/12/2020
Delivery made on time and met expectations. Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/12/2020
Quick shipment arrived in time for Christmas! model very much appreciated by the person I gave it to! Great buying experience!
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