Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
very slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good order quickly shipped and a lot of ch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
No problem with the order but the delivery took far too long. More than a month is not right...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
I am very satisfied. Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
competitive price and on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
I'd like to come back to my previous negative review. The after-sales service contacted me on 2 occasions to try and find a solution with their supplier for the missing parts. I appreciate this commercial approach and hope that it will help me to find a solution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Neat packaging and very fast shipping. This product lives up to my expectations. The quality is spot on.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2020
I'm giving it 2 stars because the product seems fine, but the packaging needs to be improved! A huge cardboard box for 1 small box lost in the middle of plastics is excessive and not environmentally friendly.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/12/2020
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't… I can't write a review when I haven't received my order
Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Verified Buyer
Rating: 2 out of 5
following a purchase from 09/12/2020
Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
As usual: - fast shipping - very well packaged - good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
order shipped quickly good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The person I spoke to on the phone was very pleasant and answered all my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The game ordered arrived on time.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't received my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Parcel received on time Very correct parcel Good su
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Order and deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent order tracking, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast, accurate delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
If the product is out of stock, it becomes complicated. Review communication with customers...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Transaction Ok. Fast shipping
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/12/2020
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
I am very satisfied. I received the items I ordered in a reasonable time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very well packaged parcel received on time. Parf
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't... I can't write a review when I haven't received my order
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Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2020
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
They didn't meet the 2 day shipping it took them 15 days but they were good great packaging new product!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/12/2020
Nothing to say
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
Excellent seller very good cost and shipping time. 100% reliable
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/12/2020
Great product fast and accurate delivery thank you
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/12/2020
Order and delivery went correctly (little delay due to busy period)
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/12/2020
Great selection and delivered nicely on time
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