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A
Rating: 5 out of 5
Very good if not excellent support from order to delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 2 out of 5
It took almost a month from the time the order was placed to two emails sent to 1001 hobbies before customer service contacted the supplier. Result: the gift has arrived tr
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V
Rating: 5 out of 5
Everything was great, always happy to return. Fast processing
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A
Rating: 5 out of 5
PERFECT Fast delivery and product conforms! Many thanks
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A
Rating: 5 out of 5
Perfect condition. Delivered promptly
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A
Rating: 5 out of 5
Very satisfied with the products ordered
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A
Rating: 2 out of 5
1 part missing, blocking the entire order........
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A
Rating: 5 out of 5
I don't see anything to add. No problems with delivery time or quality.
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A
Rating: 4 out of 5
a little too long even considering the circumstances
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A
Rating: 5 out of 5
Product quality and responsiveness
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A
Rating: 5 out of 5
A few delays in order preparation due to suppliers affected by Covid, but excellent, competent and friendly customer service.
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A
Rating: 4 out of 5
Good site and responsive. Delivery times are consistent
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A
Rating: 5 out of 5
Thank you for your prompt delivery.
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A
Rating: 5 out of 5
Fast transport even during covid
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A
Rating: 5 out of 5
-Wide range of models available, especially aircraft! Easy to order (1 model + glue, putty, thinner and paint). Good follow-up of the order and its routing (once the parcel has been dispatched), then prompt delivery. -Package in good condition and products fully compliant. > Very sat
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A
Rating: 5 out of 5
Hello. It would have been necessary for the parcel to have arrived to really express my feelings. Sincerely
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A
Rating: 5 out of 5
Very pleased with the overall offer and the quality of service, despite the current difficult situation. Sincerely
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A
Rating: 5 out of 5
Serious site, fast delivery, large selection. I have been ordering from this site for a while now and everything has been fine.
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V
Rating: 5 out of 5
The items i bought wre delivered timely and everything was there. Great expiriance. TY
V
Rating: 4 out of 5
Great service, constant updates on shipping and delivery!
V
Rating: 5 out of 5
Kinda sus while reading the reviews of other but got my parcel no fuss or what so ever great service
V
Rating: 5 out of 5
good prices and speedy delivery. Will use again
V
Rating: 5 out of 5
Superbly detailed model, a well made, solid feeling airplane. Although plastic, it's made from a high density material which makes it as heavy as a metal one. Highly recommended and good value for price.
V
Rating: 5 out of 5
The items i bought wre delivered timely… The items i bought wre delivered timely and everything was there. Great expiriance. TY
Response from 1001hobbies
Dear Mr Demanche, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
The items i bought wre delivered timely... The items i bought wre delivered timely and everything was there. Great expiriance. TY
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Response from 1001hobbies
Dear Mr Demanche, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
C
Rating: 5 out of 5
All correct and good service. Information at all times on the status of the order as well as tracking. Good professionals
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C
Rating: 2 out of 5
I have been sent a bottle of used wash enamel.
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C
Rating: 4 out of 5
I JUST RECEIVED THE MODEL. MY IMPRESSION IS GOOD ALTHOUGH I HAVE NOT STARTED TO ASSEMBLE IT YET. THANK YOU FOR YOUR RELIABILITY AND INTEREST.
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C
Rating: 4 out of 5
Delivery a little later than expected but otherwise very good.
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G
Rating: 3 out of 5
One of the boxes was missing a figure (puppet) Otherwise it looked good
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G
Rating: 4 out of 5
Correct as it should be!
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A
Rating: 4 out of 5
Very good telephone service. Faster deliveries than from China. The price difference is the assurance of receiving the product, which is not always the case with
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A
Rating: 5 out of 5
package arrived quickly. Details of the order could usefully be included.
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A
Rating: 3 out of 5
Delivery too slow Very high charges
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A
Rating: 5 out of 5
Products in line with our expectations. Merc
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A
Rating: 5 out of 5
I am satisfied. Product conforms
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V
Rating: 5 out of 5
Excellent service and some hard enough to find kits. Thanks.
V
Rating: 5 out of 5
Excellent service.
C
Rating: 4 out of 5
OK thank you very much for everything until next time !!!!
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G
Rating: 5 out of 5
Good service????
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