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A
Rating: 4 out of 5
Waiting for my second order, satisfied with the first.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
never any problems!!! and fast delivery (I'm in the Paris area).
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A
Rating: 5 out of 5
Clear except for your efficiency .Merc
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A
Rating: 5 out of 5
All ok as usual
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A
Rating: 5 out of 5
the product is of high quality with lots of detail. This is my first level 4 model. I'm only at stage 5, with 58 to go. Many weekends ahead
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A
Rating: 5 out of 5
Product conforms perfectly Fast shipping
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A
Rating: 3 out of 5
My products were delivered but poorly packaged breakage and a scale error in a product and waiting for my next order still no news after having it a s
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G
Rating: 5 out of 5
Responded adequately to notification of order not received After a few days, still received
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C
Rating: 5 out of 5
Everything was perfect: order, collection, shipping information, delivery time, packaging and the model was fantastic! Thank you very much
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C
Rating: 5 out of 5
I did not know this web but I was looking for a sail-ship wooden model to be built up by my nephew who has received it as a gift. It was sent on time in perfect order and even wrapped up in gift paper. 10 on ten for 1001maquetas.com.
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V
Rating: 4 out of 5
I feel that a lot of time passed between my purchase and the item being posted without a plausible reason (the item was to big??) Once it was ""in the post"" normal service was resumed.
A
Rating: 5 out of 5
very efficient service from order to delivery
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A
Rating: 5 out of 5
Received on time packaging nickel!!! I recommend 1001 hobby! Serious store that respects its commitments !!!! ????????Thanks to you, the 1001 ho team.
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A
Rating: 5 out of 5
Goods conformed reasonable delay no problem
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A
Rating: 5 out of 5
Perfect and fast... Excellent product. I recommend
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A
Rating: 5 out of 5
Very good service included
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C
Rating: 4 out of 5
On this occasion it was very correct, fast and efficient.
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A
Rating: 2 out of 5
Zero satisfaction I found an interpreter to be able to understand what was being ordered but nothing at the end after a long wait the product arrives but it is not what was requested I don't think I will place more orders
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A
Rating: 4 out of 5
Everything went off without a hitch
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A
Rating: 5 out of 5
Wide choice, very good service. In particular almost all Humbrol lacquers but badly classified and shades badly translated light bé
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A
Rating: 2 out of 5
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
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Response from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
A
Rating: 5 out of 5
everything is perfect as always thank you
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A
Rating: 4 out of 5
15 days for delivery but very nice brand
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A
Rating: 5 out of 5
Superb nothing to say
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A
Rating: 2 out of 5
The advert talks about fast delivery and advisers at your service... Ordered on the 10th, received on the 24th, is this a fast delivery? Called N""conseillers"" to ask for a quote (compressor material etc...) I was told to send an email. Email sent on the 13th, no reply to date. Is this advice? Advertising is good... doing what the ad promises is better
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A
Rating: 5 out of 5
Fast delivery, quality products, I'm delighted
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V
Rating: 5 out of 5
Again and again????
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V
Rating: 2 out of 5
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
Response from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
V
Rating: 5 out of 5
I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
A
Rating: 5 out of 5
Accurate site and quick in shipping. Very satisfactory
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A
Rating: 5 out of 5
excellent service merci a bientot
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A
Rating: 4 out of 5
Slightly long delivery times
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A
Rating: 4 out of 5
Good site because there's plenty of choice. On the other hand, 1001maquettes is no longer the first site I look at to place an order because it takes too long each time to receive the order. If I look at competing sites, they deliver in 3 working days. Here we're looking at 10 days or more.
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V
Rating: 4 out of 5
Thank you great service
A
Rating: 5 out of 5
A bit of a wait but the items purchased are great and the price addition shipping is right. I think I will use them again. Andrea Un peu d'attente mais les articles achetés sont excellents et le prix avec l'expédition est correct. Je pense que je vais encore les utiliser. Andrea
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A
Rating: 4 out of 5
for the first time that I order it was delivered in time and in h
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A
Rating: 5 out of 5
Thank you great service Thank you great service
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A
Rating: 5 out of 5
Serious choice speed
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C
Rating: 5 out of 5
The whole process has been excellent
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V
Rating: 5 out of 5
Thank you great service Thank you great service