Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 694 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
1st order with this retailer fast delivery careful packaging very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Nothing to report, we can order without fear. Just a small remark: the packing pouch was very large and the objects could wander around inside...No problem, it wasn't fragile, but a simple piece of paper would do.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
good web store But review your partners zero delivery service ( mondial relais )
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
4 days late delivery...not great!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
the parcel was not available at the time I was informed that it was available at the collection point
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2019
My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2019
Very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2019
good kit great price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/02/2019
In his day I already answered giving my opinion that is phenomenal in terms of service and very professional transportation and treatment and gaining a customer a very warm regards
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/02/2019
Varied offer with quality and reasonable price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
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Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Compliant products. Serious customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Excellent transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Nothing to say about the processing of the order and its reception. On the other hand, there are no instructions in French ...even though it says on the box that there are some inside. I've e-mailed for the instructions and I'm still waiting.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
perfect order fast delivery and perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Fast and efficient, and the order is well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
I'm finishing a model kamiya combat vehicle type 16 Not easy but the parts even tiny and there are quite a few are perfect and fits very well.as far as I'm concerned if I can do it you can also with patience.I'm 94 years old on the 28th of this month and osteoarthritis that paralyzes me a little right hand and it endicape me but I'm still going to order another model a warship I hope to be able to finish it bi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
it's perfect thanks again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
very good very good very b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
top service quality products slightly too long lead times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Order as requested and shipped on time
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2019
Sourced a mode I couldn���t find elseware. Delivery time longer than some but ithadto come from
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2019
order was received in very good time from abroad processing and shipping notifications were adequate and prompt.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2019
continue as gladly again
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/02/2019
On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
everything was perfect thank you I recommend
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2019
Very formal if it says on the page that they have something they really have it and they send it to you fast and well any problem that may arise they let you know. Highly recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
This time I received all the references ordered, which had not been the case previously.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Fast and accurate delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/02/2019
I have had some problems with the shipping. Otherwise I am satisfied.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/02/2019
TOP DELIVERY
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2019
Before buying I sent an email to know if the product (noted in stock shipped in 24h) would be delivered before 8 days. The answer was positive if you order today which I did and paid for express delivery. When nothing arrived and the site was not being prepared, I called 36 hours before the event for which we needed the gift. I was told (very kindly) that I had ordered a model that was not available! After looking for acceptable alternatives, I ended up taking a model that cost €450 more! and I was assured that it could go immediately and that I'd have it in time. This was not the case and I arrived for the retirement of our colleague with a photo... It was extremely embarrassing, especially for the people who had contributed to the gift. I
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2019
No problem with my delivery
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/02/2019
Excellent product for adults children difficulty in complete setup. Delicacy of carts. Can't withstand heavy landing from 50 cm broken trolleys. Cannot contact Fabrica for replacement parts. Need to know how to fly very well and experience.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
A little delay in the delivery.... everything else ok.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
The product purchased was as expected with a reasonable delivery time. As a note to improve the cost of transportation that in our case was more than 35% of the value of the product. The variety of products offered is extensive.
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