Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 693 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Slow delivery to relay points
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Verified Buyer
Rating: 2 out of 5
following a purchase from 17/01/2019
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Response from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2019
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
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Response from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Great selection - Excellent service - Fast, hassle-free deliveries - Very quick answers to questions - Problems solved quickly and without hesitation. Real pros who always listen.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Very satisfied fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Nothing to say very good if
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
nothing to complain about from start to finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
cutting of the model well finished neat work! delivery on time
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/01/2019
The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Very good for the order only problem comes from the Colissimo delivery which was delayed because of the yellow vests (??) Saturday 12
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
The package had been damaged but nothing serious had happened to the prod
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/01/2019
EXCELLENT PRE AND POST PURCHASE TREATMENT
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/01/2019
excellent service and courtesy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
Order conformed. Only one regret: the model boxes were a bit crushed. The packaging needs to be repositioned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
It was bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
For a first time on this site I am not disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
No worries for my first order...compliant and fast delivery...I'm satisfied!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2019
Overall satisfactory but very disappointed with the product ach
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Product came in a perfect condition and... Product came in a perfect condition and as expected. I am very satisfied with the service!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/01/2019
Product came in a perfect condition and as expected. I am very satisfied with the service!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/01/2019
Product came in a perfect condition and… Product came in a perfect condition and as expected. I am very satisfied with the service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/01/2019
I have correctly received my orders in a timely manner and in accordance with my concerns.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2019
All good in general.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/01/2019
First time I have used this company and the service was excellent. Goods arrived in a very timely manner, no problems at all.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/01/2019
this is a great assembly kit that also arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
package received on time super quality recommend to collectors
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
Fast delivery, compliant items, I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
Ordered and arrived within 48 hours. Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
Very fast delivery. Excellent. Highly recommendable to all model makers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
Good delivery time complete order very bi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
very good products fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Highly recommended!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2019
Perfect purchase and shipping process. Good tracking of shipment status at all times. Deadlines met. Quality as expected.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 12/01/2019
Acceptable delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2019
Very late deliveryiv
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Fast order, attractive prices, short delivery times. Products as expected. The site should be a little more responsive and shipping costs reduced for small orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Nothing in particular to report, everything's fine, I'm very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Satisfied!
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