Customer reviews of 1001hobbies

I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B

parcel conforms to the order products very well packed speed of dispatch despite a small mix-up due to the tracking which indicated that the parcel had been dispatched but the follow-up by the site of the post office said that the parcel was ready but not yet taken in charge by the post office. In fact, the parcel had left the 1001 maquettes depot, but the post office took two days to dispatch it, so it wasn't the seller's responsibility. With the cat, the person I spoke to did her utmost to inform me of the situation. So yellow card to the post office and good point to 1001 maquettes. I'll recommend you without any worries, while keeping in the back of my mind that the post office has its failings in your area. I definitely recommend

The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.

Serious seller with responsive after-sales service. Small problem with my order quickly taken care of and resolved by the after-sales service. I recommend

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Recommend this seller for the seriousness the speed the packaging everything is nik

On August 11, I placed an order Several times contacted both by phone and email Apparently I am always kept on the line After more than a month I still have not received anything On the website it says that my order is canceled but is paid Edit: On October 9 I received a part of the order Shortly before that I was informed by a friendly employee from France about the cause of an apparently exceptional problem After receiving this part of the order this nice lady called me again to explain why the last part is still taking some time Service from her is very good Of course not pleasant to have to wait so long for the stuff Suspected cause of problems is the computer system of 1001

A very good service

Excellent received my orderand in good time thankyou.

The model is fine what I didn't like is that I didn't know when it was going to arrive the tracking number they sent me by email was not correct I tried to contact them to solve the issue and I got nothing. They did not reply to my email. That's why the score is so low.

Good products as described. Well packed

Products conform well packaged Fast delivery

More than perfect

I recommend for the seriousness of the team! Fast delivery and great make-up

Excellent received my order,and in good... Excellent received my order,and in good time thankyou.

Keep up the good work )

Very good store! The prices are attractive, there's plenty of choice, and delivery is fast and careful. However, it is (apparently?) IMPOSSIBLE to cancel your order if you make a mistake or change your mind, even if it's not yet in preparation. So it's best to be

Serious housegood shipping respect of the order

A very good service A very good service

A very good service A very good service

Excellent received my order,and in good… Excellent received my order,and in good time thankyou.

10 days late on the delivery date announced after a reminder from me by may

Very good products good site with choice...and good"" brands ""...I recommend this seller.

I placed an order for a model on September 4 paying for a shipping service that promised to deliver the package between September 6 and 8. On the 7th I sent them an email asking about the status of the package and was told that it would arrive the following day (which was Saturday the 8th) or early the following week. I was also told that the tracking code would certainly be provided to me on the 8th. I told them how unhappy I was as I had paid extra money for it to be delivered between the 6th and the 8th. Trying to contact them in multiple ways I was given the tracking code on Monday via customer service chat. Finally the package arrived on the 12th and they mailed me the tracking code the day before. The package was correct and arrived in good condition. Overall my rating is bad and I am disappointed.

Well stocked site with lots of good quality material attractive prices. Unfortunately there were problems with the shipment not so much for the delivery time but for the tracking of the package you didn't know where it ended up however everything ended up for the best and certainly the fault was the post office. Only flaw is that the model arrived with a broken tail (solvable problem however annoying since the model is new and of a certain cost) should improve the packaging before shipping. However professional site highly recommended.

Fast delivery and good packaging. I was promptly informed about the processing of my order.

notwithstanding the carrier's delay, i simply regret that either in the catalog or on the internet, the number of pieces is not always indicated, either personally or for a 9 year old nephew. otherwise, the quality of the reception and packaging is excellent. A recomm

Perfect as usual.

I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

the delivery time was a little long and the parcel arrived crushed but nothing broken inside, but the parcel tracking imp

I sent off for the Douglas Bader… I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

I sent off for the Douglas Bader... I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

Everything correct and fast shipping

Excellent customer service and delivery (on time). On the other hand, the product (dolphin helicopter) had obviously already been opened because it was damaged (landing gear detached). The item was sold out but there was no mention of any discount.

Nice service. CLEAR

R.A.S.......................................

Excellent - everything went very smoothly I highly recommend it

The treatment has been excellent but the delivery time of the material is taking too long.

Very good service and good product. Nothing to reproach

Fast refund of the product I regret a lack of experience of the customer service to explain me the delay of this order and especially the dela