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Rating: 5 out of 5
very good follow-up from the order on the net to the reception of the parcel in conformity with the order.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3, 4 and 5 stars
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Rating: 3 out of 5
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
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A
Rating: 4 out of 5
Fairly high price compared to competitors
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A
Rating: 2 out of 5
i ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
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A
Rating: 3 out of 5
purchase orders take a long time to arrive .... I'm a bit disappointed ....
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A
Rating: 5 out of 5
EXCELLENT SERVICE. PERFECT FIRST ORDER
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V
Rating: 5 out of 5
Exactly what I ordered thank you was hard to find in the u.s. but found at 1001 modelkits
V
Rating: 5 out of 5
Exactly what I ordered thank you ,was… Exactly what I ordered thank you ,was hard to find in the u.s. but found at 1001 modelkits
A
Rating: 5 out of 5
Exactly what I ordered thank you ,was... Exactly what I ordered thank you ,was hard to find in the u.s. but found at 1001 modelkits
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A
Rating: 5 out of 5
Fast delivery and good product
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A
Rating: 4 out of 5
Why not delivered to the address provided
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C
Rating: 5 out of 5
my order was shipped well
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V
Rating: 2 out of 5
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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A
Rating: 5 out of 5
exellentefficiency
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A
Rating: 5 out of 5
Very fast and accurate
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Rating: 2 out of 5
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
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C
Rating: 3 out of 5
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
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V
Rating: 5 out of 5
I was very impressed by the very good, large and varied range. The ordering process went very well, as did the information on shipping. One small drawback was the time it took to ship the goods. But the goods were super well packaged so that no damage occurred. I was very impressed by 1001 modellbau and will be looking for an offer again and again
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V
Rating: 4 out of 5
My order arrived one day ahead of… My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
A
Rating: 5 out of 5
I recommend for several reasons: price, speed of delivery and some rare products.
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A
Rating: 5 out of 5
A tiny problem solved immediately by TOP customer service!
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Rating: 4 out of 5
My order arrived one day ahead of... My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
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A
Rating: 5 out of 5
Large stock and good responsiveness to orders
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V
Rating: 5 out of 5
I loved the 1/48 Turkish decals for the p40 war hawk I received ! And they were delivered on time .
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Rating: 5 out of 5
I loved the 1/48 Turkish decals for the… I loved the 1/48 Turkish decals for the p40 war hawk I received ! And they were delivered on time .
A
Rating: 5 out of 5
I loved the 1/48 Turkish decals for the... I loved the 1/48 Turkish decals for the p40 war hawk I received! And they were delivered on time .
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A
Rating: 3 out of 5
Delay a little long due to lack of stock.
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A
Rating: 5 out of 5
Very satisfied with deadlines and follow-up
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A
Rating: 5 out of 5
No problem received my order in time I recommend this site without problem
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V
Rating: 5 out of 5
Delivery is slow and expensive response to Emails slow will not use these again.
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Rating: 3 out of 5
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 3 out of 5
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
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Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 5 out of 5
Quality packaging Delivery times respected when the product is available. Free postage for a minimum order of reasonab
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A
Rating: 5 out of 5
I added a model to an existing order and it went well, although at first I didn't quite understand how to pay for the new model.
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A
Rating: 5 out of 5
all is well!!!
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Rating: 5 out of 5
I received the package in perfect condition.
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A
Rating: 5 out of 5
Articles conform competitive price I recommend
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Rating: 2 out of 5
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
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V
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 5 out of 5
It was the first time I ordered and I would say everything was perfect and on time .
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