Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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P
Peter S.
Rating: 4 out of 5
following a purchase from 22/03/2025
The communication is slow, but everything has been received in good order.
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Thierry M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Careful packaging and fast shipping.
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Livio D.
Rating: 5 out of 5
following a purchase from 06/04/2025
Fast and perfect shipping
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J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 07/04/2025
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
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Christophe H.
Rating: 5 out of 5
following a purchase from 29/03/2025
Clear site, easy ordering, fair prices, timely delivery...
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Guillermo M.
Rating: 5 out of 5
following a purchase from 22/03/2025
Great service!!! I will return!!!
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Kurt T.
Rating: 5 out of 5
following a purchase from 28/03/2025
Prima processed 1001h smoothly, neatly packaged and shipped. I will be back soon for my next order.
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Orlando D.
Rating: 3 out of 5
following a purchase from 22/03/2025
The package was in excellent condition and the site was very well stocked; however, I did not receive all the products from the order even though the order was delayed by 2 weeks specifically to provide me with those products.
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E
emmanuel M.
Rating: 4 out of 5
following a purchase from 29/03/2025
Delivery was made on the scheduled date, and well protected too.
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kylian L.
Rating: 5 out of 5
following a purchase from 08/04/2025
He makes very beautiful models.
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Norbert G.
Rating: 5 out of 5
following a purchase from 28/03/2025
Great 👍
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Marco G.
Rating: 5 out of 5
following a purchase from 27/03/2025
All good.
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Sunny S.
Rating: 5 out of 5
following a purchase from 31/03/2025
I am absolutely satisfied 😊 Everything went smoothly and arrived safely 👍
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D
Dirk V.
Rating: 5 out of 5
following a purchase from 24/03/2025
Good morning. As always... excellent service, delivered on time, safely packaged... Friendly service... Thank you for everything and hopefully a quick reunion at a fair... Best regards from Christelle and Dirk
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Romeo B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Absolutely fine. The order and the delivery. Worth repeating.
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William B.
Rating: 5 out of 5
following a purchase from 04/04/2025
Meets my expectations!
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jess R.
Rating: 4 out of 5
following a purchase from 25/03/2025
Everything is fine for this order - a bit long but, knowing that you work with your subcontractors, no worries. We just need to stay happy since the order is arriving, the main thing is that it still works. The times are not great at all, let's stay cool and happy as long as everything is still not too bad;) Best regards. Jess
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Response from 1001hobbies
Hello dear customer,

Thank you for your feedback and we understand your frustration.

However, we would like to draw your attention to the fact that you ordered enamel paint, a product that is unfortunately becoming increasingly difficult to obtain. Indeed, due to the potential health risks that this type of paint presents, our suppliers are now very reluctant to ship it to us.

We sincerely regret the delay caused by this situation, which is completely beyond our control. Please be assured that we are doing everything we can to respond to your request as quickly as possible.

Thank you for your understanding and we remain at your disposal for any further information.

Best regards,
1001hobbies
E
Elisabeth P.
Rating: 5 out of 5
following a purchase from 02/04/2025
Speed and perfect service. THANK YOU
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Maximilien M.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast delivery
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Alberto B.
Rating: 5 out of 5
following a purchase from 01/04/2025
OK
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D
Dieter C.
Rating: 5 out of 5
following a purchase from 17/03/2025
Large selection and affordable prices.
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jean T.
Rating: 5 out of 5
following a purchase from 05/04/2025
serious, fast shipping, just make sure if the availability suits you
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Vincenzo G.
Rating: 3 out of 5
following a purchase from 26/03/2025
Unfortunately, I found, after placing the order (which arrived without problems), the same CB model from the same Ukrainian company for 20€ less. What a shame, otherwise I have nothing to say, they did their job, that's for sure.
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JEAN CLAUDE N.
Rating: 3 out of 5
following a purchase from 26/03/2025
Delivery a bit long but overall very good professionalism
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Juan manuel D.
Rating: 5 out of 5
following a purchase from 03/04/2025
Excellent place to buy models
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laurent C.
Rating: 5 out of 5
following a purchase from 02/04/2025
Arrived quickly and as ordered.
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Henk K.
Rating: 5 out of 5
following a purchase from 02/04/2025
Neat delivery
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F
fernando E.
Rating: 5 out of 5
following a purchase from 28/03/2025
GOOD SERVICE
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Laura G.
Rating: 3 out of 5
following a purchase from 02/04/2025
The product is great and of incredible quality, but the lid that protects it came completely broken.
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Françoise B.
Rating: 5 out of 5
following a purchase from 03/04/2025
Good
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olivier C.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very well, thank you.
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Guillermo M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good products. Good price. And in case of a complaint, good customer service.
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Bruno H.
Rating: 5 out of 5
following a purchase from 18/03/2025
Perfect
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A
Alexander H.
Rating: 5 out of 5
following a purchase from 26/03/2025
As always - good goods at fair prices.
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JOHN S.
Rating: 5 out of 5
following a purchase from 31/03/2025
A good product, fair price, arrived in good time.
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F
F M.
Rating: 3 out of 5
following a purchase from 03/03/2025
1 item indicated was delivered incorrectly as it was not in stock contrary to what was stated on the website at the time of the order. There was a lack of communication to inform the customer about the item being out of stock. Nevertheless, a commercial gesture was made to compensate for the incident. In the end, a nice catalog, just need to improve the management of non-compliant cases.
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Ken P.
Rating: 5 out of 5
following a purchase from 28/03/2025
They had the product in stock and I got it in a timely manner
D
Dana H.
Rating: 5 out of 5
following a purchase from 21/03/2025
Thank you!
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Sunny J.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fast and efficient service
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André B.
Rating: 5 out of 5
following a purchase from 27/03/2025
Order executed without problems.
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