Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3, 4 and 5 stars

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J
Javier G.
Rating: 5 out of 5
following a purchase from 01/04/2025
Fast shipping and everything perfect.
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F
Francisco D.
Rating: 5 out of 5
following a purchase from 04/04/2025
After searching in various places for the best price-value ratio, I found it here... besides the price and quality, the fast shipping! ... congratulations and keep working like this!
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vincent E.
Rating: 5 out of 5
following a purchase from 26/03/2025
Effective
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christian P.
Rating: 5 out of 5
following a purchase from 03/04/2025
I am very satisfied
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Jacobo I.
Rating: 5 out of 5
following a purchase from 04/04/2025
Excellent
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Silvester S.
Rating: 5 out of 5
following a purchase from 24/03/2025
Great product! Fast shipping!
Y
Yordy K.
Rating: 5 out of 5
following a purchase from 13/03/2025
Very good service!
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David M.
Rating: 5 out of 5
following a purchase from 02/04/2025
Service very quickly met my expectations.
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G
Gino M.
Rating: 5 out of 5
following a purchase from 31/03/2025
👍🙏🏻💯
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E
Emily S.
Rating: 2 out of 5
following a purchase from 31/03/2025
Low quality compared to price
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Response from 1001hobbies
Hello, We are sorry to hear that the product did not meet your expectations in terms of quality. Your feedback is very important to us and has been passed on to our product team to inquire with our supplier. We strive to provide the best value for our money and your feedback helps us to continuously improve. If you wish, our customer service is available to help you find a suitable solution (exchange, return, or refund under the applicable conditions). We look forward to hearing from you. Best regards, The 1001Hobbies team
M
Manfred R.
Rating: 5 out of 5
following a purchase from 01/04/2025
Everything is great!!!
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Remy H.
Rating: 5 out of 5
following a purchase from 24/03/2025
Hello. I was pleasantly surprised by your follow-up. A bit of a delay, but I was informed right away. Thank you.
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Response from 1001hobbies
Hello Dear Customer,

We sincerely thank you for your feedback. We are very touched by your comments, which motivate us to provide complete satisfaction to our customers.

We hope that this product will bring you full satisfaction once assembled.

Thank you again for your trust.
1001hobbies
S
S S.
Rating: 2 out of 5
following a purchase from 15/03/2025
Half of the order has arrived.
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Response from 1001hobbies
Hello Sir,

Thank you for your feedback.

In accordance with the email sent on 07/04/2025 at 4:20 PM, we have divided your order due to a delivery delay for the mug you ordered, caused by a restocking delay with our supplier.

We sincerely regret this inconvenience and ask you to please excuse us for the trouble caused.

Best regards,
1001hobbies
A
alain B.
Rating: 5 out of 5
following a purchase from 01/04/2025
Items received well and quickly, Thank you
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Tiemen D.
Rating: 5 out of 5
following a purchase from 01/04/2025
After a good conversation on the phone, I received my order in good condition.
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Jean- Claude F.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good.
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philippe D.
Rating: 5 out of 5
following a purchase from 28/02/2025
available - shipped today
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Borja T.
Rating: 5 out of 5
following a purchase from 31/03/2025
The shipping was fast and I love the product. Very happy without a doubt.
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gilles M.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good, but a bit long for delivery.
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Djamel A.
Rating: 5 out of 5
following a purchase from 30/03/2025
Great
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G
Gayle W.
Rating: 2 out of 5
following a purchase from 25/03/2025
Product wasn’t what I expected.
Response from 1001hobbies
Dear Sir,
We regret your return and apologize for the inconvenience caused. In order to resolve this problem, we invite you to contact the customer service department of 1001hobbies as soon as possible, so that we can find a solution adapted to your situation.
We remain at your disposal for any further information.
Best regards,
1001hobbies
O
Oliver K.
Rating: 5 out of 5
following a purchase from 18/03/2025
The processing was very good, I received the goods quickly, I am very satisfied! Also with the product, the goods were fine!................................................................................................................ I would be happy to do it again!
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Patrick S.
Rating: 4 out of 5
following a purchase from 01/04/2025
The products are of good quality. The orders arrive on time.
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bernard J.
Rating: 5 out of 5
following a purchase from 25/03/2025
Delighted with my order and the delivery time.
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Alain R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Totally satisfied quick.
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Stéphane P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very satisfied, fast delivery, good product, easy to order.
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Eric M.
Rating: 5 out of 5
following a purchase from 24/03/2025
Excellent service. Beautiful merchandise
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Frédéric C.
Rating: 5 out of 5
following a purchase from 17/03/2025
.
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Eric C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Received it well, just a small mistake in the package but you were already taking care of it, so no worries as usual, thanks to the whole team.
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L
Luc D.
Rating: 4 out of 5
following a purchase from 14/03/2025
Received well, but first the decals were on the wrong scale, then had to wait quite a while for the new shipment to arrive, and it didn't come to our expected home address but to a collection point. But all's well that ends well. Ultimately satisfied.
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M
Maurizio C.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent in everything, from communication to delivery speed.
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Jean-Patrick M.
Rating: 5 out of 5
following a purchase from 19/03/2025
Customer service is top-notch!
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E
Emilio B.
Rating: 5 out of 5
following a purchase from 14/03/2025
Generally satisfied.
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K
Kirill G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and compliant
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M
Michelle K.
Rating: 5 out of 5
following a purchase from 15/03/2025
Everything arrived as ordered and as expected. So wonderful. Mr Cinderella-loving friend was so pleased!!!
S
serge R.
Rating: 2 out of 5
following a purchase from 21/03/2025
4: The delay is too long and when there are problems, it requires a whole circus (photos) to get a response when a return would suffice........ Mr. Rivoire
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Response from 1001hobbies
5: Hello dear customer,

We regret your feedback and apologize.

The photos are necessary for us as they are part of the return procedure to determine responsibility. We remind you that we cover the return if it is our fault. Therefore, we really need these photos and we thank you for your understanding.

Sincerely,
1001hobbies
W
Willy Pierre D.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very good, efficient and reliable
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PASCAL R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Good site, fast service
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A
Antonio M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Fast shipping and in perfect condition, very well protected
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M
Manuel D.
Rating: 2 out of 5
following a purchase from 11/03/2025
I purchased two products together, the package arrived and inside I found only one. I ask for explanations and they respond that the product was no longer available. They should have informed me instead of leaving me with the unpleasant surprise.
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Response from 1001hobbies
Good morning, We are sorry to read your opinion and we apologize to you. The products in question were unfortunately not available. For this reason, we decided to ship your order without these items and a refund was issued for these two products. Have a nice day, The 1001Hobbies team
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