Customer reviews of 1001hobbies

I would like to congratulate you on the regularity of my order, its follow-up and the fast delivery time. I have no other comments to make. Bravo again C.L

everything was perfect from A to Z. Thanks to all the team

Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.

On the last order, a 10500 euro metal model plane, there were two miniature dents. You say they're insignificant because they're miniature, but on a silver 172 scale plane they're obvious. I refused your offer of a 5-euro reduction because that's not the problem, and I think you've understood that. When the metal is pressed, the mold must be perfectly clean of all impurities. Thanks po

Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.

Correct packaging but shipping a little slow. A mail departure on Wednesday for an order placed on Saturday morning is a bit long. Especially when you make the effort to pay for a ground parcel.

delivery too long despite colissimo article ordered on june 11 and delivered to home on june 25

not all products are available. For the same product, the price is often 2 times more expensive than on other sites. For the same delivery quality, e.g. silo parcel, the price is 25% more expensive. In short, too expensive. For an unavailable product, there is no refund but a credit note. On another site, the product was at the same price but without the credit note.

Great! Thank you for your great service and support as always!

Great! Thank you for your great service and support as always!

No worries service as advertised

Fast and efficient service. Satisfactory products.

Issues with my order, but 1001 modelkits came through. In spite of sending the wrong order and some delays rectifying the problem, 1001 modelkits eventually solved the problem at no cost to me. Buy with confidence.

very easy ordering on the net fast delivery with more than satisfactory tracking information

very good quality

Issues with my order, but 1001 modelkits came through. In spite of sending the wrong order and some delays rectifying the problem, 1001 modelkits eventually solved the problem at no cost to me. Buy with confidence.

For the fact that the items were delivered from Paris to Saarbrücken, they arrived surprisingly quickly. The many emails documenting every little step of the processing were sometimes annoying. The packaging for the color tins consisted only of a large bubble envelope in which the tins had a lot of space. Fortunately, only one tin opened and the good quality of the envelope prevented a bigger mess. So there is still room for improvement.

Everything is ok just one remark, the preparation time may be a bit long. The preparation and shipping should be immedia so faster. Having said that, the important thing is to have the right product at the right port, which is always very well done at 1001 Maquet.

A customer for some time now, 1001 maquettes has always been there for me, even though I'm far from the metropolis. I've had a perfect follow-up, impeccable and attentive to its customers' needs. Keep up the good work. A loyal and fully satisfied customer. Patr

Fast and efficient!

In the size guidelines, it says that the 32nd and 35th are equivalent. This has never been the case, as the 35th is one head shorter for the figures. Some manufacturers, seeing a resurgence of enthusiasm for the 32nd size, have simply changed the label on their figurines to 35th, selling them as 32nd rather than creating new molds. This is obviously profitable for them, but certainly a disappointment for the buyer. One less head is one less head, and that can be disappointing. I can't see any way of finding out without being able to open the box. Unless you can specify the size of a standing figure from head to toe.

sorry but still nothing received to date. ????? what's going on? Cdl

no worries practical site and deadlines respected

Responsive delivery, follow-up and communication 2020 packaging and protection 2020 good site. a little more expensive than the others. The service and responsiveness are worth it though.

Order processed and received quickly. Very satisfied

No problems and a very wide choice. I recommend

careful shipment good communication

Order placed on 280515 with confirmation of delivery between 0106 and 0306. As of date 1006 still nothing. Invoiced for Colissimo but sent by Colieco, which in terms of price and delivery time is not quite the same thing. As an indication, an order placed in the middle of the afternoon with an English site is dispatched the same day and received 3 days later at the most, with shipping costs that are hardly more expensive. Without

Fast delivery. Everything perfect

I stumbled across this site by chance and found a good selection of miniatures (Airfix Heller ....) that are already delighting my grandson ... and his father, who was delighted to introduce him to the miniatures of his childhood that he couldn't find in the local shops. So a great discovery for three grown-up children! We'll certainly be back soon...

Fast delivery, product conforms .

the reactivity was immediate and three days after my complaint I was completely satisfied.

Share my opinion honestly? I very often receive emails from your p""gain 10% this 10% that""...I'm not in the habit of systematically buying as soon as there's this kind of promotion. Compulsive buying... But the day I need equipment, there's no more promotion, just the basic price. What's worse? The very next day I receive a no""10% on your next order"" ! It's also fair to say that your prices are well above average. Well, as I never have any special offers, I compare.... Why not if you can get people to buy. And it works because I'm a customer. But it takes a long time to receive orders. Fifteen days to receive four pots of paint and a sheet of decals that you had in stock ... For the total price is far too long! If you ask me, I don't think I'll be a customer any more. Now I finally know that this review won't last long: I've hardly read it yet!

I bought three weeks ago. When the ten days were up (I have assumed they are business days) I sent them an email asking about my order. They replied with an email telling me to wait another week. I still don't have my order and they have asked me to rate my experience and no way.

Perfect for ordering and tracking. The only downside is the 6-7 day delay between order and delivery (including weekends). Not good

This is the first time I've ordered from this site and I have to say I'm very happy with the service, speed of order processing, speed of delivery. Item conforms to description. I highly recommend

A lot of products in the catalog on time and on budget!

Cans of paint in a slightly torn bubble envelope. A longer delivery time because the Colissimo option was not taken into account (Coliéco). My opinion is therefore mixed. However, the site acknowledges its errors and offers free shipping on future orders. To be continued before passing judgment on the em

Site to be recommended. Buy with confidence. Product received promptly.

Address Error, Ordered 4 got 2, and learned to only buy 1 item at a time! My first experience with the company was not the best. I ordered a figure i already had, but was broken as a test to see if I would even get it. They put my address on there wrong so I had a hard time getting it. For some reason the post office couldn't figure out that my apt# was just put first instead of where it should have gone. I managed to get it, but I had to do things I normally wouldn't have done if it were correct. I ordered 4 figures several months later. After 2 months of waiting I got several emails stating that several of them were unavailable. I got 3 vouchers so I expected to only receive 1 of them. To my surprise 2 of them showed up! I then ordered the missing ones separately and got the first almost immediately, and the second just shipped. I've gotten all that I plan to get from this company as I was only looking for those specific figures and this was the ONLY place to find them reasonably priced (they are discontinued now). It takes a long time for them to actually ship things and my suggestion to others purchasing from them is to purchase 1-2 items at a time only. Also, I was surprised that the vouchers did not cover shipping even though there was more than enough to cover it and my purchase. It should have covered the shipping too.