Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2013
fast and competent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2013
I would sincerely recommend this site because first of all it is well stocked the prices are competitive and the site itself is very well organized: broken down by brand era type of model and many other specifications. I am also very satisfied with the delivery time which was exactly as stated.It was a gift and it arrived undamaged and to the recipient's enormous satisfaction. Hello!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2013
It's all in the title! What more can I say? That the after-sales service is reactive and top-notch? The person was friendly (thank you madam or mademoiselle). The parcel was impeccable but left earlier than expected, and this in the middle of the Christmas period! Hats off to the whole site team and a big "mer" to you all!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2013
I'm still waiting for my order. My first impression was rather negative, so the delivery time was too long - a child didn't get his present in time yesterday for Christmas. I can't say for sure about the quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2013
I ordered a product that corresponds to my expectations, but I phoned less than 2 hours after ordering to change the delivery address .... I was assured that my request had been taken into account! I asked for a confirmation email and was told it wasn't necessary But the order arrived at the mauva
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2013
thank you for your team and all my best wishes. thank you for the speed of delivery of my order which allowed me to please my husband fan of models thank you for the ease and availability of your stocks. kind regards Mrs M
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2013
Good store with lots of choice. Disappointed with the delivery time announced on the item pages, which was not respected at the end.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2013
order received promptly - no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2013
The model arrived on time and without a hitch. And it pleased a 50-year-old boy who's addicted to model airplanes.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/12/2013
Product received in a short time and absolutely quality! Recommended!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/12/2013
Precise and reliable. To be recommended
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/12/2013
Overall I'm happy with the service. A mistake was made on my order and correct promptly. Overall I'm happy how the situation was handled.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2013
Better competitor site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2013
Overall I'm happy with the service. A mistake was made on my order and correct promptly. Overall I'm happy how the situation was handled.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/12/2013
delivery on time and perfect product
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/12/2013
Accurate in everything like a Swiss watch!!!!!!!!!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2013
I have ordered the staff of Napoleon 1st as soon as I have painted it then I will continue to make my diorama on the battle of Austerlitz on infantry.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/12/2013
It 's the first time I operate with you and I would like to express 2 considerations: 1 - I was favorably impressed by the valid as well as vast catalog including truly exceptional models 2 - clarifications about the timing of delivery have been answered thoroughly in a time that I consider satisfactory therefore consider positive my first purchase through your company Sincerely Eugenio Maffi
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 21/12/2013
At the point of departure of the order (Le Havre) they did not write the street correctly (even though it was only one word) and my telephone number was written with one less number. The qualification of the order reception staff there is poor. Delivery was delayed by 3 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2013
Ever since I found this site on the Internet, I've been ordering from it regularly, and to this day I've never been disappointed. Very large choice of models in different fields (cars planes boats trains...) and in addition a very good communication at the level of the customer service which informs you on all and also on the forwarding of your purchases. A highly recommended site for model fans.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2013
Great selection and service! Great to know that there is a place to find plastic model kits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2013
Great selection and service! Great to know that there is a place to find plastic model kits
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/12/2013
Hello! I placed an order 10 days ago and still my package has not arrived and I have not been notified when I was going to receive it and I had to be the one who has had to get in touch and I still do not have it at home. I think it was MRW's problem but I don't care I should be informed by the two companies.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/12/2013
I would say that the item arrived in very good condition and packed very well....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2013
I am happy with the reception of the goods
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/12/2013
fair prices hassle-free processing fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2013
The package arrived within 7 days. In good condition although the protective box was a bit dented but we know that couriers are not known for their delicacy in handling packages. Nevertheless, I am satisfied with the purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2013
Very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2013
1st order on this site and most certainly the last! Minimalist communication, very long shipping time and lousy package! The miniature was in its box and in a rather large carton without any protection! unacceptable when you know how parcels are sent to the post office! Luckily there was no breakage, but it's the 1st time I've seen a professional seller do this!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/12/2013
Everything was satisfactory the goods were well packaged and as described!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/12/2013
5 stars seriousness price and speed of shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2013
Very clear site, fast delivery, congratulations, I will recommend this site to my friends.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/12/2013
Perfect, fast and efficient
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2013
Ordered and everything arrived within a short time
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2013
Accurate punctual professional what they write is respected (quality price delivery time)
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/12/2013
Then next time you mail decals I suggest you put a reinforcing cardboard to prevent the envelope from being folded by the letter carriers thank you Everything else is okay.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/12/2013
SITE FULL OF NEWS AND GREAT PRODUCTS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2013
Well-designed website, easy to order and received on time. The packaging is as you would expect and protects the model elements. Very good
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/12/2013
I purchased some toy soldiers that were unobtainable in Italy. Nice service on time delivery
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