1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2014
For an order placed on March 2, I still have no news on the evening of March 11.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 10/03/2014
It is ultimately just a ""word-of-mouth". It simply collects an order and passes it on to the manufacturer. In my case the order referred to an Italian site the product arrived after a few more days from France. Also found the Victory then on the official Revell site in the online shop at just over $25 practically bought on an Italian site to pay three times as much. Next time I will be more careful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2014
CORRECT ITEM DESCRIPTION REASONABLE PRICES FAST SHIPPING
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/03/2014
I find that compared to other competing sites the prices are abnormally high (see for example the Heller Royal Sun 1100 sold at nearly 60% more than normal (among others)). In addition lead times are very long (allow 3 weeks) and moreover items advertised as available are not always proof of a poorly monitored stock situation;Taking OUPS as an example is a tip to follow. Frustrating organization for a model builder looking for accessories to improve basic kits. After 15 days of waiting, I finally finished the model in progress before receiving these famous accessories.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 06/03/2014
I have been waiting 6 weeks for my item I have nothing yet. I have paid in advance. Finally after 7 email they reply saying that it is a fault of the supplier and they are still waiting for the product. This is strange because on the stock of 1001modellbau it says that the item is more than 15 and 25 ouf stock and available. So i like this will take many months i hope they will refund my money. What would 1001modellbau think if they had to wait months for their money? That can't be right!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2014
I already have two orders with you and I think I'll have more. The delivery was fast and careful and I received the parcel in less than a week in Guadeloupe at a fair price. It's always nice to see retailers send to here what the big online stores don't necessarily do.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/03/2014
Very well taken care of, I asked myself that it will not be the last, although now I select the models to assemble according to a criterion of placing them by theme.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2014
well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/03/2014
Great service and product quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2014
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
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Response from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 03/03/2014
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
Response from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/03/2014
Everything perfect and in 5 days at home!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2014
I've been a customer for a long time and I'm completely satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2014
the colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
Too bad you can't get a tracking number for economy parcels.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
fast, clean and professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2014
The model itself was not great, the mould was probably too hot and burned some parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2014
adapted and aesthetic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2014
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/02/2014
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/02/2014
I was pleasantly surprised by the treatment, which was not only excellent but also personal. Very resolute and honest. A 10
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2014
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
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Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 24/02/2014
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2014
Great site where you can find what you're looking for. Bravo !!! and thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2014
fast and perfect shipment but sometimes some delays due to restocking ..... the after-sales service is nevertheless present and charming . A very good service to glo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2014
Super product corresponding to the order and delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2014
Quite happy for all purchases except the first time when the figurines were indicated as being in stock when they were not and I had to order other different ones and not necessarily what I was interested in. Stocks run out very quickly and some items take a long time to be restocked. I trust the site to
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2014
No problems when ordering, shipping times are reasonable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2014
Don't expect ultra-short delivery times, but there's a good chance you'll find what you're looking for - the choice is huge, and if you have a problem, the after-sales service is there (I've tested it). If you're interested in browsing through the catalog, allow yourself a week's vacation. I recommend it and I'll certainly be back.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2014
Problem with packaging You must to pay attencion to prepare shipment. My decals weren't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2014
Problem with packaging You must to pay attencion to prepare shipment. My decals wasn't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2014
choice + service to recommend to model and accessory enthusiasts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2014
I benefited from free delivery. Fortunately, the products on offer are among the most expensive on the market.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2014
when I placed my first order, all the models were in stock, but when they were delivered much later, one model was missing, which led me to place another order and incur additional costs, all due to poor stock management.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/02/2014
no problems highly recommended
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/02/2014
Punctual shipmentprecise and perfect packagingwhat I asked for was perfectly sent to meeccellente then for me the paypal payment
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2014
delivery and goods in order.
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