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P
Rating: 4 out of 5
All good, delivery times a bit long and unclear
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Fast, perfect packaging, box and model in impeccable condition, I am already enjoying my purchase. Perfect.
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A
Rating: 5 out of 5
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G
Rating: 4 out of 5
I just regret that the delivery time is long.
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G
Rating: 5 out of 5
Perfect, simple and easy, delivery went great
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H
Rating: 5 out of 5
Super short delivery time and very good quality of products.
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G
Rating: 5 out of 5
great and fast
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N
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
well packaged and arrived quickly so much cheaper than everywhere else
N
Rating: 5 out of 5
Fast delivery, good product, nice shop
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V
Rating: 5 out of 5
Very good communication, fast and well-packaged shipping
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C
Rating: 5 out of 5
Always super OK to order from 1001hobbies. The only part which I am not particularly happy with is the delivery times which are quite long; if I order from AK Interactive (Spain) it usually arrives before the 1001hobbies (France) but it's not the end of the world so all in all 5 stars
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M
Rating: 5 out of 5
Great on-line shopping experience.
G
Rating: 4 out of 5
Very happy with my purchase
M
Rating: 5 out of 5
Very efficient and fast service. Completely reliable
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P
Rating: 5 out of 5
Perfect delivery. However, it is not easy to find the paint you are looking for with its number (Humbrol enamel paint) but I managed. Excellent site with many references. Well done.
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R
Rating: 5 out of 5
Strange, because it is possible to receive one item instead of another unavailable one. This works out well for me as I wanted to buy this item later.
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T
Rating: 5 out of 5
The products are exactly as described. It was what I expected
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P
Rating: 5 out of 5
Ordering and delivery as it should be.
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J
Rating: 5 out of 5
Good order tracking
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B
Rating: 5 out of 5
Top, fast delivery, perfect game
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M
Rating: 5 out of 5
Perfect material. Timely and professional customer service.
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G
Rating: 5 out of 5
Fast and careful delivery
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J
Rating: 2 out of 5
Waited half a year
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Response from 1001hobbies
Good day,
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
C
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Perfect article and delivery
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P
Rating: 5 out of 5
Excellent site.
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D
Rating: 5 out of 5
No problem. Great team
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
Good service
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C
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
In a room, I gave a bad opinion because I couldn't locate my order, however, it has been resolved. They should be more attentive to the delivery system because they can mark the address as incorrect even if it is correct and generate the loss of the package
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G
Rating: 4 out of 5
Delivery within 2 weeks, in good condition. Wide choice
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D
Rating: 5 out of 5
Fantastic service, no issues! Very happy and items arrived safe and on time
F
Rating: 5 out of 5
Neatly packaged and is exactly as I expected, I am very happy with it
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L
Rating: 3 out of 5
Serious company, precise, provides all the necessary information, follows the shipment of its goods and is very professional. The only downside is the prices, which are slightly high compared to the average.
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C
Rating: 2 out of 5
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
M
Rating: 5 out of 5
Commitments kept
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M
Rating: 5 out of 5
The product received completely meets my expectations. However, the delivery time was not as brief as announced.
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P
Rating: 5 out of 5
Arrived on time
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