English 
G
Rating: 2 out of 5
Package received with a release date pushed back by 6 weeks without notification and no response from customer service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersD
Rating: 2 out of 5
3 months to receive 2 rolls of fabric, 2 spray cans of paint, and one glue really very long especially without notifying on the site about the supply shortage and without apologies. Moreover, unreachable by phone and does not respond to messages. Even from Asia now it's faster. Really very disappointed with 1001 hobbies. Best regards
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J
Rating: 4 out of 5
I have ordered a few times and everything is fine
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S
Rating: 3 out of 5
Delivery time too long, and package arrived damaged and opened?
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B
Rating: 4 out of 5
Ok
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P
Rating: 2 out of 5
Hello, Delivery times are too long, especially since you are no longer in Montreuil, to pick up the products. Best regards
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C
Rating: 4 out of 5
Good morning, I would like to find old models to assemble of Valentino Rossi's motorcycles.
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R
Rating: 4 out of 5
Everything excellent, the product was what I ordered, the shipping was very fast. The only thing I didn't like was the packaging, the product box arrived damaged.
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L
Rating: 3 out of 5
I am satisfied. It took a long time to arrive and the package was unfortunately a bit damaged. But I am still satisfied.
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A
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Slightly long delivery
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R
Rating: 3 out of 5
Order as expected. However, the delivery time indications are misleading: my item was marked as shipped within a week. I received it after a month.
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M
Rating: 2 out of 5
Ordered last June for my son who was born on August 25, 2024. Finally received it on Saturday after many emails.
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A
Rating: 4 out of 5
Ok
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E
Rating: 4 out of 5
4 stars out of 5
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J
Rating: 4 out of 5
It took ages to arrive from their supplier but I was well informed and it arrived after several weeks of waiting.
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A
Rating: 4 out of 5
Very satisfied!
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J
Rating: 2 out of 5
I selected the brt point but it never arrived, then I was contacted by brt to go pick it up quite far away.
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T
Rating: 2 out of 5
I thought I was ordering a model but I only received some elements for this model (poorly explained).
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M
Rating: 2 out of 5
Poorly packaged, rolled up in weakly damaged cardboard, causing the corners and edges of the book to be dented.
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I
Rating: 4 out of 5
Thank you 1001Hobbies
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O
Rating: 2 out of 5
Delivery time very (TOO) long. I ordered another airfix item from another provider, result: delivery in 5 days and payment made after delivery.. while I was debited 48 hours after my order with you....
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H
Rating: 4 out of 5
fast delivery.
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F
Rating: 2 out of 5
I received my package which was open, via the Carrefour relay point even though I had requested another relay point.
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A
Rating: 4 out of 5
Shipments are taking a long time lately.
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T
Rating: 4 out of 5
Deadlines comply with what is announced. A bit long, but still reasonable. The products arrive in perfect condition. Overall satisfactory experience.
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D
Rating: 4 out of 5
There should be better tracking of the order
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A
Rating: 2 out of 5
I am still waiting for the refund for my other pre-order for info.....
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F
Rating: 4 out of 5
A bit of delay on the arrival of the order. But the tracking is well done
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R
Rating: 2 out of 5
Delay in delivery
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J
Rating: 3 out of 5
Too long on the road.
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P
Rating: 3 out of 5
Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.
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C
Rating: 4 out of 5
I haven't received everything....
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P
Rating: 2 out of 5
delay in delivery
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P
Rating: 4 out of 5
It's a shame that the time required for preparation and shipping was so long ...
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J
Rating: 3 out of 5
Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.
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J
Rating: 3 out of 5
Good products, but a very long delay simply for the absence of a "matte white" paint!
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J
Rating: 4 out of 5
Everything perfect as always
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A
Rating: 2 out of 5
The order arrived very late and defective (it was missing a base for the model of the plane sent
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D
Rating: 4 out of 5
I had already ordered from this site and I was very satisfied, but this time I ordered on July 17 and I only received my order on September 16. I understood that one of my items was not available and that they had to reorder it, but it still takes a long time to wait. When I tried to call customer service, I couldn't reach them for three days in a row... I'm hesitant to order again now. Too bad
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