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A
Rating: 4 out of 5
Product purchased OK. Shipping to be reverified, purchase made near Christmas.....
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
My order was not honoured and I had to ask for a refund several times.
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A
Rating: 2 out of 5
Different product as advertised. Not the old die cut kit which I wanted. The newer laser cut kit was send.
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A
Rating: 4 out of 5
Nice because I found what I was looking for quickly, a suitable delivery cost, on the other hand the price of the models is much more expensive than on other equally serious sites in France, even on sale...
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A
Rating: 4 out of 5
Order "blocked" because of a product that was waiting for a supplier. Call to after-sales service who unblocked the order immediately. After-sales service available, easy to contact, and attentive.
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A
Rating: 2 out of 5
I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...
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V
Rating: 4 out of 5
Somewhat long delivery time for items supposedly in stock.
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A
Rating: 2 out of 5
Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review
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C
Rating: 4 out of 5
The product arrived well packaged and in a reasonable amount of time. Some parts of the kit came detached from their grill, but I understand that is a manufacturer's issue.
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A
Rating: 3 out of 5
1 month to receive my order
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V
Rating: 4 out of 5
Everything was great and delivered as promised. Only the shipping time took a relatively long two weeks. Otherwise I will be happy to order again in the future.
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C
Rating: 3 out of 5
It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.
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A
Rating: 3 out of 5
Delivery a little long due to product not being available...prices of rc items a little expensive
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C
Rating: 4 out of 5
Good experience, except that it was in the post office for 4 days without moving.
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A
Rating: 3 out of 5
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
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A
Rating: 3 out of 5
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
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G
Rating: 3 out of 5
Ordered 5-1 and delivered 18-1
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G
Rating: 4 out of 5
The boat has finally arrived,had to wait a long time ...but whether my grandson has already made the boat I do not know.We have to wait until we have been with him
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G
Rating: 3 out of 5
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
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A
Rating: 4 out of 5
your "google type" machine translations are literally laugh-out-loud funny: a Soviet tank crew, great for a Russian tank crew!
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G
Rating: 4 out of 5
Something had gone wrong with the addressing. As a result, the package was delivered to No. 22 and not No. 2. In your address information it says 2 and further on a stray 2. But everything else turned out fine.
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V
Rating: 2 out of 5
I open the box to assemble my slot car set and you guys gave me the wrong electrical plug !
I Live in the USA and you have me 2 round prong plug
I Live in the USA and you have me 2 round prong plug
C
Rating: 4 out of 5
All good, as in other orders.
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V
Rating: 3 out of 5
The only issue that I had was with the M4A3E8 Sherman Thunderbolt IV. Upon receiving it and opening the box I noticed that one complete Sprue (B Sprue) was missing.
A
Rating: 4 out of 5
Impec les amis,un simple bémol:amazon est beaucoup plus rapide.merci à vous
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A
Rating: 4 out of 5
Mail order service.
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A
Rating: 4 out of 5
Good site, I was able to find the carpet at a good price, I just had to be patient for delivery.
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A
Rating: 4 out of 5
Website could be improved.
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G
Rating: 4 out of 5
Great site. Lots of content. Good prices.
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G
Rating: 4 out of 5
Beautiful and clear website
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A
Rating: 4 out of 5
Very pleasant telephone reception and explanations as to why there was a slight delay in delivery, which in the end turned out to be quick.
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V
Rating: 4 out of 5
All went well
C
Rating: 4 out of 5
WHILST I FIND THE SITE GOOD I THINK THAT THE POST AND PACKAGING CHARGES COULD BE LOWER
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V
Rating: 4 out of 5
Very good.
A
Rating: 4 out of 5
They're having trouble finding what I'm looking for.
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V
Rating: 3 out of 5
Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.
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G
Rating: 2 out of 5
The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.
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A
Rating: 4 out of 5
DEFINITELY A RICH ASSORTMENT OF ITEMS-SEARCH ON THE SITE QUITE GOOD-THE ONLY DRAWBACK AS FAR AS MY RESEARCH ON MILITARY VEHICLES IS CONCERNED, IT'S NOT ALWAYS EASY TO FIGURE OUT THE SCALE. OTHERWISE ALL OK.
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A
Rating: 4 out of 5
compliant
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A
Rating: 4 out of 5
Hi! all ok with the order arrived,only the delivery was not too fast and the updates on the status of the shipment insufficient.To review also the customer service over the phone,left me quite puzzled and dissatisfied.Regards Gianfranco
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