Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2021
I didn't place an order because your website has become a gas factory and we don't understand a thing, at least not me personally.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2021
long overdue
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 28/12/2021
I didn't like that the order I placed was supposed to arrive in 2-4 days and it took 10. Because I bought it for a specific date and couldn't give it away in time. If it is a time of many orders and there will be delays, they should put it in.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2022
Took along time from order to shipping! othewise ok
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
Delivery on time and received parcel in very good condition
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
overall very professional and a lot of choice but it would be nice if we could reach you by phone more quickly and especially do not put labels on the references of pots of paint it becomes illegible and we are forced to add another label on top to recognize the reference of the pot moreover a reduced delivery price for small order quantities (1 or 2 pots of paint or a very low minimum order) would be appreciated
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
It would be a good idea to check the availability of your products before putting them up for sale, that would avoid the refunds I'm still waiting for. Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/11/2021
Obviously, there's a big discrepancy between stocks and the website: Order placed at the end of November, not dispatched until mid-December, fortunately my request for a refund was processed quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2021
Long lead time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2021
continue. That's good.
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 18/11/2021
When I report to ask something and I don't get an answer, that's bad for me
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2022
Delivery time too long, not as advertised, impossible to plan a date.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
I still haven't received the order?
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2021
Bad, many problems but no dishonesty.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/12/2021
Satisfied
Translated reviews
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 02/01/2022
bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 28/09/2021
After many mails and much too late my order finally, received.Am actually used to different .
Translated reviews
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 09/01/2022
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/01/2022
-,,.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/01/2022
Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/12/2021
A faster response time would be desirable
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/10/2021
The delivery was very good
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/01/2022
The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/01/2022
What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 12/11/2021
I received the wrong item and returned it as requested but have had no replacement, refund or any response since.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/11/2021
Everything was well organized, only drawback is that all communication was in French, a drawback for me
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2021
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/10/2021
order service good model purchased very bad not user friendly to build directions very bad had to trash the J 3 Cub model
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/11/2021
No
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 07/01/2022
ORDER DELAY
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/12/2021
Good service on this occasion..
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 02/01/2022
Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2021
A few errors concerning delivery, the proposal of relay points on the site or the parcel is not accepted, moreover in the first parcel there were not all the items ordered, however the people we call in the event of problems are very attentive and are not dishonest.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Very long waiting time for the product! However, it's still very good quality and I might order from them again in the future.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Well satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Very good on all levels.
Translated reviews
We use cookies for audience measurement and improving user experience.