Customer reviews of 1001hobbies

Delivery time too long!

I put 3 stars because shipping costs are high otherwise good site

Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .

Navigation on the website is not the easiest or the most intuitive but I manage to get where I want to go.
I was never able to complete my order because the website would never properly process my payment method. I tried getting help from their helpline but I ran into the same issues. They claimed that my payment method was at fault…mmm, I used the same payment method at a competitor and had no issues what so ever. I would still like to shop 1001 hobbies but not for awhile. They have to figure this stuff out, and the excuse of there being a shortage of workers, seems sketchy. As I explained to the help desk person whom I was in contact with, the system was such a mess that I wasn’t even sure he/she was legitimate therefore I wasn’t going to risk giving them my financial information.

Betyder good.

I haven't received the right product and I haven't had any answer for 10 days.

In some cases, their products are overpriced.

Fast shipping, good goods

Incorrect stock status. Long delivery times

Ordered in-stock items and shipped immediately, but received free express shipping following my complaint and saved for Christmas. Impeccable customer service. Thank you 1001hobbies!

Very happy I will recommend

Items are too expensive , versus other merchants

So far no delivery and no statement on the expected delivery date.

Order placed on December 1st for a product listed in stock. After 2 emails to the customer service department, I was told that delivery would be impossible for Christmas as I was being restocked. Parcel sent out and returned because wrong address given! Finally delivered on January 8.
The product ordered is nevertheless in order.

I have not received my order yet. Site navigation was good.

Order received on time

I have to admit that I'm spoilt for choice, on a site that offers dozens of products! Warning = some models are best reserved for people who are already fairly experienced, but if you read the presentations carefully, the difficulty is usually indicated. In practice, there's a wealth of "treasures" to be discovered on this site, which I visit very regularly, and where it's very hard to resist temptation.

The website is very good, they have everything. The bad thing is the shipping times

Delays too long...very expensive delivery costs

Delivery too long

Have ordered since 20/12 /2021 when all items were in stock I am told an item is missing since I am waiting for news so disappointed.

Purchase on December 9, we are on January 10 and I still have not received the order. I had to contact them myself because otherwise I knew absolutely nothing... very disappointed.

6 weeks and still no order received

Fast and efficient

No problem, everything's in order, just waiting for the covid to go through. I've still got a lot of work to do before placing any more orders.

It is a pre-order ... and there the times given are very random .... otherwise once the product returned, everything goes well.

Got a lot of hassle with the order, emailed 5 times to find out when the expected order could be received. Too bad before that I was satisfied.

I had to make my purchase twice because the seller was unable to provide me with bank details for transferring the purchase price. Despite an eMai request and a phone call, I did not receive any bank details. With the 2nd order I then paid with paypal, although I didn't really want to.

Failure to meet delivery deadline

Hassle-free delivery. Thank you

Allen cool.

I still have received no shipment or details when I will receive delovery

Ordered on 11,12,21 should be in stock after demand his It comes on 27,12,21 after renewed demand on 4,1,22 his it comes on 5,1,22 today is the 10,1,22 and still nothing arrived.

poor communication,order from early Dec.2021, still don't know when delivery will be made, mid Jan.2022 is listed....Other no follow up.

When I made the purchase it indicated that it would be delivered on January 3rd. As of today it has not arrived yet.

I have had problems with a slow delivery that has taken weeks to complete. Also, items are not showing as out of stock on the website.

It was a gift. The order was placed on the 26th and on their website they announced shipping in 3-5 days and it arrived today, preventing it from fulfilling its function. If they can't meet the shipping deadlines they should have informed you in advance. it is not acceptable.

I then requested a refund of my payment. At least that worked. Unfortunately I don't have the kit now, but I won't be ordering from1001hobbis again.

Lots of choice but long waiting times/delivery times

Though expensive but it is a very good website