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A
Rating: 4 out of 5
Searching for paint and varnish accessories is not always easy...........
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
No indication on your site that the item ordered was no longer in stock. This causes the customer complications and unnecessary payment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
The order met my expectations
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C
Rating: 2 out of 5
LOOSE FIGURES WITHOUT THE MATRIX. MOST OF THE WEAPONS ARE BENT AND ALMOST BROKEN.
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G
Rating: 3 out of 5
Delivery took a little, long 2 weeks
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A
Rating: 4 out of 5
Order followed step by step and received in good condition Impeccable
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C
Rating: 2 out of 5
I paid almost 13 euros for the Advent calendar to arrive on the 1st, and it arrived on the 9th.
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C
Rating: 4 out of 5
Good navigation.
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A
Rating: 4 out of 5
CLEAR...
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A
Rating: 2 out of 5
Too easy to send a message after ordering to report a delay when it's the stock that's poorly managed.
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Response from 1001hobbies
Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. We thank you for your understanding, Have a nice day 1001hobbies
V
Rating: 4 out of 5
Good to receive on 08 December my order placed on 08 November
A
Rating: 4 out of 5
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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V
Rating: 3 out of 5
Model delivered with damaged box and with missing instructions…
I could not determine if any other items were also missing..
I agreed to accept a store credit but every time I try to use it with another purchase it is rejected.
Buying from this company is problematic and not a good experience.
I could not determine if any other items were also missing..
I agreed to accept a store credit but every time I try to use it with another purchase it is rejected.
Buying from this company is problematic and not a good experience.
C
Rating: 4 out of 5
Satisfied in relation to the product demanded.
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G
Rating: 4 out of 5
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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C
Rating: 4 out of 5
Good shipping process information
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V
Rating: 4 out of 5
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
A
Rating: 3 out of 5
Service a little too long. Package received torn, missing 1 small can of paint.
Best regards. G.Corbaz
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Best regards. G.Corbaz
A
Rating: 2 out of 5
It gets better
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A
Rating: 4 out of 5
No problems with the order or delivery, but the €2.50 gift wrapping is deplorable, made in spite of common sense and gift wrap too short!
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A
Rating: 4 out of 5
A first shipment by Mondial Relais had problems, and I had to ask for a second shipment by another courier, which went very well. 1001hobbies is not directly responsible, but it cost them a star in my judgement.
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V
Rating: 2 out of 5
I was expecting a much better model as far as quality goes.Not a 3 d printed piece of plastic,Especially for the total price of 60 dollars. I don't think I will be ordering much more since it costs double what the listed price is by the time one gets here.
A
Rating: 3 out of 5
The parts are a lot, remember!!! The instruction manual all in German and difficult to undertake.... You see whether to order or not....
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V
Rating: 4 out of 5
Price was excellent would use them again, communication was again first class but UPS damaged the box I would recommend better packing or a better courier
V
Rating: 4 out of 5
Good choice of models to choose from.
G
Rating: 3 out of 5
The order took a very long time to arrive, arrived too late for parcel night unfortunately.
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A
Rating: 4 out of 5
Nothing to say smooth website, speed in the preparation and shipment of the order
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A
Rating: 3 out of 5
the packing carton was too small! (result: the model's box crushed). So to sum up: no attention to shipping logistics = 0 points!
This is a model with fragile components. Sincerely
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This is a model with fragile components. Sincerely
C
Rating: 4 out of 5
Fast and efficient
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G
Rating: 4 out of 5
fast delivery in corona time, only tracking gives problems if you don't speak french.
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A
Rating: 3 out of 5
We're going to place a new order... being patient...
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A
Rating: 4 out of 5
excellent communication and interaction site only negative that the model arrived was already opened and worked partially, despite this the pieces were all
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A
Rating: 4 out of 5
extended delivery time due to lack of stock received anyway thank you
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A
Rating: 4 out of 5
Fast shipping and delivery.
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A
Rating: 4 out of 5
The products live up to expectations.
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A
Rating: 4 out of 5
Not easy to find what you want Too long with lots of navigation that can be discouraging
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G
Rating: 3 out of 5
Package is sent with a French non-working track and trace and is relatively long in transit. Products are to your liking though.
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A
Rating: 3 out of 5
Hello, I've been to your site several times, it's complicated to do searches, it's easy to find yourself in sections you don't want. Nothing to say about the layouts, but the filters and so on, it's not the easiest site. Best regards.
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A
Rating: 3 out of 5
Delivery takes too long. And I would like the size of all your models to be indicated in centimeters, not in scale. Everything else is fine.
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V
Rating: 4 out of 5
Delivery came faster than expected, but I didn't get an order confirmation or delivery notification! So it was a surprise package!
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