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P
Rating: 4 out of 5
It could improve the response on changes/corrections of orders
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
Long delivery time without status update
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J
Rating: 3 out of 5
Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?
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P
Rating: 4 out of 5
An order from early August delivered in mid-September, you can imagine that I am thrilled !!!!!!
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T
Rating: 3 out of 5
The delivery was a bit long
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P
Rating: 2 out of 5
Cancellations are almost never possible and orders take forever to be shipped.
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A
Rating: 4 out of 5
The order arrived perfectly and true to the image, although it took a little while to arrive. It was worth it.
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S
Rating: 3 out of 5
nice products but shipping times to be reviewed
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G
Rating: 2 out of 5
I only received half of my order as previously indicated.
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W
Rating: 4 out of 5
Very good in terms of choice and compliance, a bit of delay in delivery
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O
Rating: 4 out of 5
Correct products, although a bit pricey...
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V
Rating: 2 out of 5
The announced deadline was one week for shipping, but it took an additional 10 days. I contacted customer service to cancel part of the order due to the delay. No follow-up from them. The package was therefore sent late without any communication.
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M
Rating: 2 out of 5
Deadlines not met
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R
Rating: 2 out of 5
Non-existent customer service that ignores your problems. Is the order taking a long time to ship? They reassure you that it will arrive sooner or later. Do you want to cancel the order because you've been waiting for months? They completely ignore you. I requested a refund because 2 of the 3 items I ordered months ago were never available, and they first ignore me and are vague, and then they ship the third one without my permission. If you shop with them, I suggest using Paypal so you can more easily get your money back.
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D
Rating: 2 out of 5
I paid for a reinforced box, I received the vehicle without bubble wrap or other protections in a regular box
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G
Rating: 3 out of 5
Problems with Mondial Relay pickup points are not the seller's fault. But up to 2 times (and who knows even longer) the order was delayed due to a product on pre-order that is not coming in stock. Here and I have not received any form of proactive communication about it. At a certain point, my orders were partially shipped, also without notifying or consulting. There is something fundamentally wrong with the communication and customer orientation.
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T
Rating: 3 out of 5
product meets my expectations, but delivery times are too long, nearly 4 weeks instead of the maximum 2 weeks announced.
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T
Rating: 2 out of 5
Too long for delivery and the glue that was offered to me for the delay in delivery is missing. Best regards
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N
Rating: 2 out of 5
1) Very high delivery time (more than 50 days) 2) Partial delivery in 2 packages 3) The 2nd package was relocated by Chronopost 1 hour from the initial location 4) A product was delivered damaged, while the outside of the package is intact The commercial compensation mitigates the 4 issues encountered, but it is ultimately very insufficient to achieve an average rating Conclusion: I will primarily consider other providers in the future (if the same product exists elsewhere).
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P
Rating: 3 out of 5
FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED
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J
Rating: 4 out of 5
Order perfectly fine, well packaged and complete. Your order ultimately comes from France to the Netherlands, so the package takes quite a long time to arrive. The progress of the order can be easily tracked via email and the site.
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G
Rating: 3 out of 5
I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.
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S
Rating: 2 out of 5
It's been almost a month since the order was placed, only part delivered after a phone call. In short, it's not great, there are other sites that are much more efficient, I just hope to receive my order in its entirety.
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R
Rating: 4 out of 5
Requested products arrive quickly in good condition
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N
Rating: 4 out of 5
Meets expectations
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V
Rating: 3 out of 5
A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.
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M
Rating: 4 out of 5
Product as described, however the box was a bit damaged
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J
Rating: 2 out of 5
My order has arrived incomplete, the phone support is bad, they haven't replied to my email,
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E
Rating: 4 out of 5
Product conforms to the order. THANK YOU
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J
Rating: 3 out of 5
The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.
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G
Rating: 4 out of 5
Very fast delivery, a lot of choices but unfortunately higher prices than other French sites. So I only come here when the products are not available elsewhere. A little effort please...
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Z
Rating: 4 out of 5
I am currently in another country. I haven't seen my order yet. I hope for the best.
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D
Rating: 4 out of 5
we have received the orders GDLHMQUBN and HMLPPRABSA; we are still waiting for the order RJQCJJNIK / 25.05.2025..... following the complete deliveries of all our orders, we will probably provide our comments......of satisfaction.....!!! Therefore, let us wait for the next steps..... Thank you for forwarding the rest of our orders......
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O
Rating: 4 out of 5
Great choice, good service despite a slight delay in delivery. Serious and responsive, recommended.
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J
Rating: 3 out of 5
I will not get the overpaid amount back after almost a year of waiting for a pre-order.
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A
Rating: 2 out of 5
Damaged item, I am not asking for a replacement because being rare I preferred to fix it with glue.
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G
Rating: 4 out of 5
Very good
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H
Rating: 4 out of 5
My order has been received very well. Thank you for that.
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P
Rating: 4 out of 5
Lacks a real delivery service in 24h or 48h max, but otherwise, top!
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J
Rating: 4 out of 5
Good service and personal attention, but delay in receiving the ordered product even though it was in stock.
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