Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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J
Jordi P.
Rating: 4 out of 5
following a purchase from 28/09/2025
the EDUARD 653019 article came without the corresponding photoetch
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Dany W.
Rating: 4 out of 5
following a purchase from 02/10/2025
Good with a delay
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Peter W.
Rating: 4 out of 5
following a purchase from 06/10/2025
everything is fine but delivery time could be a bit shorter.
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Joel E.
Rating: 3 out of 5
following a purchase from 06/10/2025
Bad laser cutting, broken slat
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Cyril D.
Rating: 2 out of 5
following a purchase from 08/09/2025
Hello Rather disappointed, missing items refund in the form of a voucher which does not interest me. Package cobbled together from a not-so-great cardboard, also poorly protected the products were placed and they were moving around in the box.
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Jon A.
Rating: 4 out of 5
following a purchase from 06/10/2025
Product in accordance with the forecast
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Francesco P.
Rating: 2 out of 5
following a purchase from 12/09/2025
The package arrived a month after the order because the outdated site showed the item as available, when in fact it was not at all.
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Luc L.
Rating: 4 out of 5
following a purchase from 03/10/2025
fast and hassle-free delivery, just need to assemble the model, but there are not all the essential paints, is that normal?
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Antonino S.
Rating: 4 out of 5
following a purchase from 05/10/2025
Fast shipping and products at really honest prices. The only flaw is that inside the package, the glue jars were not well secured, allowing for movement and bumps inside. However, everything was intact and correct.
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Jean-Philippe L.
Rating: 2 out of 5
following a purchase from 24/09/2025
Delivery too long
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Gerard M.
Rating: 2 out of 5
following a purchase from 01/09/2025
Too long delays between order and receipt
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Guillaume B.
Rating: 2 out of 5
following a purchase from 18/01/2025
Package received with a release date pushed back by 6 weeks without notification and no response from customer service
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Dominique V.
Rating: 2 out of 5
following a purchase from 09/07/2025
3 months to receive 2 rolls of fabric, 2 spray cans of paint, and one glue really very long especially without notifying on the site about the supply shortage and without apologies. Moreover, unreachable by phone and does not respond to messages. Even from Asia now it's faster. Really very disappointed with 1001 hobbies. Best regards
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Jack H.
Rating: 4 out of 5
following a purchase from 20/09/2025
I have ordered a few times and everything is fine
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Serge R.
Rating: 3 out of 5
following a purchase from 22/09/2025
Delivery time too long, and package arrived damaged and opened?
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Baldi M.
Rating: 4 out of 5
following a purchase from 13/08/2025
Ok
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Pascal C.
Rating: 2 out of 5
following a purchase from 13/09/2025
Hello, Delivery times are too long, especially since you are no longer in Montreuil, to pick up the products. Best regards
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Carlo R.
Rating: 4 out of 5
following a purchase from 30/09/2025
Good morning, I would like to find old models to assemble of Valentino Rossi's motorcycles.
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Ramón Alexis F.
Rating: 4 out of 5
following a purchase from 21/09/2025
Everything excellent, the product was what I ordered, the shipping was very fast. The only thing I didn't like was the packaging, the product box arrived damaged.
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Lea-Sophie F.
Rating: 3 out of 5
following a purchase from 15/09/2025
I am satisfied. It took a long time to arrive and the package was unfortunately a bit damaged. But I am still satisfied.
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Arie V.
Rating: 4 out of 5
following a purchase from 24/09/2025
Good
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Philippe J.
Rating: 4 out of 5
following a purchase from 21/09/2025
Slightly long delivery
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Romain R.
Rating: 3 out of 5
following a purchase from 07/09/2025
Order as expected. However, the delivery time indications are misleading: my item was marked as shipped within a week. I received it after a month.
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Marian D.
Rating: 2 out of 5
following a purchase from 01/06/2024
Ordered last June for my son who was born on August 25, 2024. Finally received it on Saturday after many emails.
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Alain G.
Rating: 4 out of 5
following a purchase from 29/09/2025
Ok
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Eric T.
Rating: 4 out of 5
following a purchase from 02/10/2025
4 stars out of 5
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John J.
Rating: 4 out of 5
following a purchase from 24/07/2025
It took ages to arrive from their supplier but I was well informed and it arrived after several weeks of waiting.
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Arjen K.
Rating: 4 out of 5
following a purchase from 24/09/2025
Very satisfied!
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Joel B.
Rating: 2 out of 5
following a purchase from 24/09/2025
I selected the brt point but it never arrived, then I was contacted by brt to go pick it up quite far away.
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Tony G.
Rating: 2 out of 5
following a purchase from 15/09/2025
I thought I was ordering a model but I only received some elements for this model (poorly explained).
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Michael D.
Rating: 2 out of 5
following a purchase from 19/09/2025
Poorly packaged, rolled up in weakly damaged cardboard, causing the corners and edges of the book to be dented.
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Intact I.
Rating: 4 out of 5
following a purchase from 12/02/2025
Thank you 1001Hobbies
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Ollivier D.
Rating: 2 out of 5
following a purchase from 13/09/2025
Delivery time very (TOO) long. I ordered another airfix item from another provider, result: delivery in 5 days and payment made after delivery.. while I was debited 48 hours after my order with you....
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Herve P.
Rating: 4 out of 5
following a purchase from 22/09/2025
fast delivery.
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Francis S.
Rating: 2 out of 5
following a purchase from 24/09/2025
I received my package which was open, via the Carrefour relay point even though I had requested another relay point.
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Agustín A.
Rating: 4 out of 5
following a purchase from 29/08/2025
Shipments are taking a long time lately.
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Thierry C.
Rating: 4 out of 5
following a purchase from 05/09/2025
Deadlines comply with what is announced. A bit long, but still reasonable. The products arrive in perfect condition. Overall satisfactory experience.
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Didier B.
Rating: 4 out of 5
following a purchase from 16/09/2025
There should be better tracking of the order
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Aurélien T.
Rating: 2 out of 5
following a purchase from 08/02/2025
I am still waiting for the refund for my other pre-order for info.....
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Frédéric K.
Rating: 4 out of 5
following a purchase from 06/09/2025
A bit of delay on the arrival of the order. But the tracking is well done
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