English 
V
Rating: 4 out of 5
Delivery came faster than expected, but I didn't get an order confirmation or delivery notification! So it was a surprise package!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
nothing special to report, easy to use site and fast delivery, as always at 1001hobbies prices are generally high compared to the competition.
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A
Rating: 4 out of 5
Excellent quality price to get the most would take a few more details
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A
Rating: 3 out of 5
Delivery times not respected, waiting too long I waited 2 months, because some suppliers, but in this case, please indicate on your site, unavailable, instead of indicating 4 working days!
so I would have ordered later!! some elements were missing, which I had ordered with paint that I had to buy elsewhere, on the other hand customer service is very courteous, and fast, which answered me where my order was. The paint, I have it in duplicate, it was expensive, I could not wait.
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so I would have ordered later!! some elements were missing, which I had ordered with paint that I had to buy elsewhere, on the other hand customer service is very courteous, and fast, which answered me where my order was. The paint, I have it in duplicate, it was expensive, I could not wait.
A
Rating: 3 out of 5
Ordered and arrived undamaged. Packaging great to protect the product. Only downside, lack of communication between order placed and delivery time not so fast. Needs improvement.
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A
Rating: 4 out of 5
If you could have a little lower prices everything would be much better
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A
Rating: 2 out of 5
Order delivered incomplete 1 month later....Material delivered with assembly instructions in English and Chinese...To make you wait, we offer to recommend with 5% discount...and you are entitled to a credit of 0.99 E accident ????? I hope!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
Purchase and delivery was good. The model LCT moulding and instructions were very poor considering the price.but I think I should have been better warned about the import duty of £43 pounds it was not any where near this total cost of over £200 for a poor quality item.1001hobbies could do more to forewarn us I’m in 80s and not used to import duty charges especially when buying from what seemed to be a UK company. I feel I been had .
A
Rating: 4 out of 5
the choice is immense and easy to navigate the delivery time is respected thank you
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A
Rating: 3 out of 5
Plenty of choice, but excluding special offers, the items are much more expensive than other model sites. Fast delivery, however
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A
Rating: 3 out of 5
Packaging was very good. Fast delivery too. However, the paint bottles covered with warning labels, which when removed also rip the label off the bottle itself, are not great. I had to re-label all the paints by hand :/
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A
Rating: 3 out of 5
You sent the package without indicating its contents or value on the customs document. As a result, Swiss customs blocked the parcel. I had to send them a copy of the order and proof of payment. This cost me 36.- CHF, so for an order of 53.00 € I paid over 115.- € including delivery and customs fees. Clearly, I'm not going to repeat the experience.
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A
Rating: 4 out of 5
It's a pity that all the games were packaged in the same box, since they weren't all intended for the same person.
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A
Rating: 4 out of 5
Good lead time
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A
Rating: 3 out of 5
Hello The deplorable delivery, I was shouted at by the deliveryman, and the model the propellers broke.
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A
Rating: 3 out of 5
Fast shipping, order conforms, but do not validate the delivery with mondial relay! Delivery not in the right place (50km from my home); packaging really destroyed! A bon entendeur !
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A
Rating: 3 out of 5
The time was a little long between the order and delivery, almost 3 weeks. Best regards.
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A
Rating: 4 out of 5
......
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A
Rating: 4 out of 5
Good but delivery a bit long
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G
Rating: 2 out of 5
Your website works very poorly. The communication is very poor. The delivered material is fine
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A
Rating: 3 out of 5
Our order arrived in two instalments - which we appreciated - but with a delay of over a month, which was not expected. Then, thanks to our telephone intervention, we were able to obtain satisfactory explanations. Our satisfaction is mixed.
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V
Rating: 2 out of 5
An item in my order arrived damaged, so I emailed them immediately but received no response. A follow up email to a different email address 4 days later with photos, invoice and delivery note also received no reply. I’ve sent 2 further emails to both customer service email addresses in the vain hope I can get the issue resolved but again I have received no reply to either. It's now 29 days after I received the order. I’ve no other option now than to lodge a complaint with Paypal. Good customer service isn’t difficult but it seems these guys haven’t even heard of it. Disappointed, as this is the first bad review I’ve ever left for a company.
V
Rating: 2 out of 5
shipping charges for one item was $80.00 for a ten dollar item. I will not order again from this seller.
A
Rating: 4 out of 5
Very good super fast
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A
Rating: 3 out of 5
Incorrect order reception
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A
Rating: 4 out of 5
Many items are not in stock. The delivery times indicated on the site are optimistic, as I have experienced 3 times. These times should be readjusted according to actual average times.
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A
Rating: 3 out of 5
Actually I am still waiting for my order from over a month ago, how much longer do I have to wait ??
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V
Rating: 2 out of 5
i was told there was a tracking number but it never work or said no such package.didn't like their response
A
Rating: 4 out of 5
Very fast delivery despite the risk of delay. Miraculously arrived in good condition as the item was bouncing around in a MUCH TOO BIG box. Satisfied with my order but packaging to be improved!
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V
Rating: 4 out of 5
Contrary to what some people say online, this is a real store, in Paris. As I like France a lot, I overlook the fact that I had to wait a long time for the goods to arrive. The fact is, an item was offered that was no longer in stock, but the fact is also that 1001hobbies took care of a subsequent delivery...
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A
Rating: 4 out of 5
Be careful to use packaging that matches the contents. An airplane wing is light, so the cardboard is thin, BUT fragile !!!!! The cardboard was split 15 cm down the middle ..... Miraculously, the wing was in a very thin but intact plastic film. A stroke of luck.
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A
Rating: 4 out of 5
VERY GOOD
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G
Rating: 4 out of 5
Well set up. Everything is easy to find.
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A
Rating: 4 out of 5
Very good; the order having been delivered only 10 days after the order, I regret that there was no faster information on the delay of the departure of the parcel. Otherwise perfect.
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A
Rating: 4 out of 5
Order arrived earlier than expected very good .. the only downside to the model rims are not there same color as on the photo they are black too bad I would have preferred the silver color
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A
Rating: 4 out of 5
delivery date evasive at first, then delivery suddenly in advance. well received anyway .
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A
Rating: 4 out of 5
Good site, order received on time and in order.
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G
Rating: 4 out of 5
Package neatly received
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A
Rating: 3 out of 5
Only 3 stars because the delivery took a little too long for my liking (and I didn't hear from 1001hobbies during that time) and although the cardboard packaging was undamaged, the box containing the model was damaged, but fortunately the contents were unharmed.
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C
Rating: 3 out of 5
I placed an order on the 8th November, and one on the 9th November. One arrived quite quickly the other took over a fortnight to arrive
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