Customer reviews of 1001hobbies

Very bad just remember your not accepting gift card number GCR40A71065, you could not find it your records and it cost my 53,29 eurs for a 23,00 eur kit. i find your company to be a sham and will now delete my account and any further emails will be sent spam. please do not try to answer as you get no reply.

Very accurate and punctual

Good interpersonal skills

very badly precut figurine.quite disappointed this time

very clear and efficient

Quick delivery and proper packaging, never had any problems don several orders. Only 4 stars because I only give 5 if there were problems resolved to my satisfaction and with them I never needed to contact customer service.

Great service,kept up to date on delivery times etc,would recommend this company

Easy-to-use site, fast delivery

Too many ancillary costs

I took the gift wrap option because I'm not the best at making them, but honestly I would have done better!

The people we talk to on the phone are not competent, and you can order anything... On top.

perfect

Hello, following this first order of more than 200€, I would like to point out that I was supposed to benefit from a promotional code, but at the time of placing the order, it was impossible to register it, so I asked for a commercial gesture and there was no response... I think this is a shame and does not encourage me to continue working with them.

clearly

Reliable seller

note on your site when items are not available immediately

I had to wait far too long (almost a month) for my order to be dispatched, even though the product was supposed to be in stock (marked as available)... What's more, the prices weren't very competitive. The main advantage of this site is the wide range of products on offer, which you can't necessarily find elsewhere.

I bought a Mercedes Actros 6x4 1/14 from tamiya for the price so good that I had and above acian me a discount of 5 € for my first purchase, it is true that I had doubts since I called by phone to clarify some doubts I had, but to no avail, because the response of lady lacked sense, still decided to buy. The next day I decided to read the negative reviews, I entered the panic, I was very afraid in the state in which I would arrive and that would be.
Finally the package arrived, it was well packaged, no bumps or deformations, the product was exactly what I ordered. I am satisfied and happy with the purchase in 1001 Hobbies, they also inform you by mail the status of your order, they give you a discount of 5 € for your first purchase and have good prices, what more can I ask for? I have removed a star for the woman who attended me on the phone although she was nice she does not have much idea of what is sold, otherwise everything perfect, has if 1001 hobbies will be the first site that I will take into account to buy.

When I opened the box and checked it over, I noticed that a few small parts were missing because they were broken, especially the throttle control, which is admittedly small, and also that some parts were broken when attached to the frame, which was a shame!

Very poor delivery time agreements!

excellent service fair price ratio.

I ordered two pots of model paint, one of which was fine, but the other contained paint with a strange texture that was impossible to mix, resulting in a lumpy, non-flowing mass that could not be used.

navigation difficult and not intuitive, everything else ok!

After having suffered a confusion with the order placed, the company was willing to give me a solution to my choice between two different proposals, in the end it was solved satisfactorily at no cost and without any added inconvenience, Thank you.

It seems to be a bit slow, but did arrive.

In general, the price is not very competitive. It could be a little more expensive than in other places.

Products as ordered. Delivery a little long because of one product, but the fact that the customer is informed immediately reassures him. Satisfied with the brand. Would recommend.

Poor fitting on several items in the kit.

Long waiting period and truck smaller than expected.

Body part warped but otherwise satisfied

Great!

I recommend this site for model making, beautiful products and fast delivery. The only downside is that free delivery used to be to the home, but now it's to a relay point, and the threshold has increased for it to apply.

Perfect thanks

I think it is a good place to buy, my first experience has had some problems but I think they were exceptional and quickly solved when I reported the problem.

Site reasonably easy to use so no issues there. An interesting variety of stuff but on a specific mission which was accomplished.
Only grumble was that the product was sourced from overseas and not .uk as the site hinted at. The service and updates for delivery were good so again, little to moan about!

Easy site to browse, ordering was fast. Delivery was also quick, great service

Unfortunately very late delivery , after calling customer service they tell me they had not been restocked and could not ship it to me on time . Ok however at least they could have warned with an email about the delay . When they sent it to me it arrived quickly , I hope it does not happen to others .

Conforming products, fast delivery, wide choice of models. Too bad prices are higher than on other sites.

My order was delivered quickly and correctly. Very good, but having to pay TWO shipping costs! 1 for delivery to your premises in Paris PLUS 1 for home delivery ... I find this a bit excessive.

Good service