Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/08/2021 à 15h02 following a purchase from 26/08/2021

Gift box received damaged

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Verified Buyer

Rating: 4 out of 5

Published on 31/08/2021 à 14h12 following a purchase from 11/08/2021

Aurait du être excellent, mais un problème est suvenu avec les papiers à la douane ( j’ai du payer $26.00 )

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Verifizierter Käufer

Rating: 4 out of 5

Published on 30/08/2021 à 19h32 following a purchase from 10/08/2021

Everything in order

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/08/2021 à 19h21 following a purchase from 02/08/2021

The product arrived incomplete. A claim email was sent to 1001 Hobbies with a photo and proof of purchase, but no result. to date

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/08/2021 à 15h50 following a purchase from 21/08/2021

good transaction and correct delivery time

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/08/2021 à 23h41 following a purchase from 24/08/2021

Package arrived in poor condition. no cardboard packaging. just bubble wrap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/08/2021 à 08h33 following a purchase from 28/07/2021

good site for scale models

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2021 à 15h51 following a purchase from 23/08/2021

On-time delivery in good condition

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2021 à 11h49 following a purchase from 22/08/2021

perfect !!!!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2021 à 10h52 following a purchase from 25/07/2021

Delivery on time, parcel well protected.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2021 à 09h00 following a purchase from 22/07/2021

Product conforms to seller's description

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Geverifieerde Koper

Rating: 4 out of 5

Published on 27/08/2021 à 18h49 following a purchase from 19/08/2021

Site is very comprehensive, good information. The shopping cart took some searching, needs to be more clearly displayed.

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Geverifieerde Koper

Rating: 2 out of 5

Published on 27/08/2021 à 10h11 following a purchase from 30/07/2021

could not log in,telephone in french or english

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Response from 1001hobbies Published on 31/08/2021

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/08/2021 à 18h23 following a purchase from 06/08/2021

nothing to report, speed, efficiency, good tracking information, very good, keep up the good work. Best regards.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 26/08/2021 à 13h04 following a purchase from 21/07/2021

Clear webshop.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/08/2021 à 12h59 following a purchase from 18/08/2021

Products available, complete order, fast delivery.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 26/08/2021 à 12h35 following a purchase from 15/08/2021

Delivery too long

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Response from 1001hobbies Published on 26/08/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
1001hobbies customer service will contact you as soon as possible. Have a nice day!
1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/08/2021 à 18h13 following a purchase from 01/07/2021

Delivery packaging to be reviewed

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Geverifieerde Koper

Rating: 3 out of 5

Published on 24/08/2021 à 15h55 following a purchase from 10/08/2021

Already placed several orders where unfortunately some things went wrong; wrong items delivered and shipments (paid for separately) put together for one shipment. The latter has since been rectified and refunded by them. But communication is not always smooth. In normal mail traffic usually no answer, only in reviews. Also a lot of unnecessary mails and unclear history about orders. Rather have the impression that 1001hobbies belongs to the category "dozenschuivers" than a webshop with knowledge of business. Plus point is that they offer a lot but this belongs to the stock of suppliers. Prices are sometimes also quite high...

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Verified Buyer

Rating: 4 out of 5

Published on 23/08/2021 à 21h05 following a purchase from 01/08/2021

According to the website, my order was supposed to be shipped immediately. It did not ship for almost two weeks. Communications with 1001Hobbies was good and once the order did ship, they kept me updated on the status. While I did receive the order later then expected over two weeks, all other matters were satisfactory.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 23/08/2021 à 14h12 following a purchase from 17/08/2021

Neatly packaged and nicely on time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/08/2021 à 05h06 following a purchase from 11/08/2021

Fast and efficient. Thank you

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Verified Buyer

Rating: 4 out of 5

Published on 22/08/2021 à 21h36 following a purchase from 04/08/2021

Product was great and communication with 1001hobbies was great too! Had some issues with the long distance shipping, but they were incredibly responsive.

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Verified Buyer

Rating: 4 out of 5

Published on 22/08/2021 à 18h49 following a purchase from 06/08/2021

Easy to find what I wanted and it was the only place with the item I wanted in stock. Delivery took a bit longer than expected but item came in new, good condition.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2021 à 18h38 following a purchase from 13/08/2021

I'm very happy.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2021 à 17h32 following a purchase from 18/08/2021

we were delivered by post faster than expected

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2021 à 17h19 following a purchase from 12/08/2021

Compliant, except for the silver paint, which has solidified.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2021 à 16h01 following a purchase from 17/08/2021

good, no problems to report

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Geverifieerde Koper

Rating: 4 out of 5

Published on 22/08/2021 à 13h19 following a purchase from 18/08/2021

Assortment website not complete, other portion found on marketplace.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/08/2021 à 23h07 following a purchase from 16/08/2021

Good. Too bad you can't pay via Paypall.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/08/2021 à 21h34 following a purchase from 07/08/2021

Still waiting for a product ordered and paid for: MAZDA MX5 ROADSTER 2016 ROUGE Reference: IXOCLC367N Not received !!!

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Geverifieerde Koper

Rating: 4 out of 5

Published on 21/08/2021 à 19h37 following a purchase from 16/08/2021

The tracking was done in French and not everything was understandable to me. Nevertheless, I am very satisfied with the whole process and the relatively quick delivery.

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Comprador Verificado

Rating: 4 out of 5

Published on 21/08/2021 à 18h13 following a purchase from 17/08/2021

Very good and fast, highly recommended

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/08/2021 à 17h27 following a purchase from 16/08/2021

Disappointed by the model, hoped it would be larger

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/08/2021 à 15h31 following a purchase from 26/07/2021

Fine

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Geverifieerde Koper

Rating: 4 out of 5

Published on 21/08/2021 à 14h09 following a purchase from 12/08/2021

I bought a battery for my son's car, but you were wrong in sending the parcel to me, you sent the parcel to my neighbor and I had to wait 3 days for him to take it from him because he was not at home

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Verified Buyer

Rating: 4 out of 5

Published on 20/08/2021 à 22h19 following a purchase from 09/08/2021

Great service, good communication and arrived promptly. Not checked the model as yet as its a birthday present and it was gift wrapped.

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Acquirente Verificato

Rating: 4 out of 5

Published on 20/08/2021 à 17h47 following a purchase from 13/08/2021

Good product decent price efficient shipping

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Comprador Verificado

Rating: 3 out of 5

Published on 20/08/2021 à 17h23 following a purchase from 08/08/2021

Orders take a long time to be processed and shipped. Information on delivery dates is inaccurate.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2021 à 17h11 following a purchase from 16/08/2021

very satisfied with the speed with which the recent order was processed! bravo!! better than the other times!!!

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