English 
A
Rating: 4 out of 5
lots of choice!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
Don't have my order complete yet , still waiting for 1 order !!! Wait for a response to me sent email.
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V
Rating: 4 out of 5
Fits everything great only too high delivery costs
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G
Rating: 4 out of 5
Neatly delivered only link to track package did not work
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C
Rating: 4 out of 5
Good site for modeling lovers, fast, professional attention and good shipping tracking, although some of their items are not competitively priced, otherwise I recommend it.
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A
Rating: 4 out of 5
parcel received complete
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A
Rating: 3 out of 5
1 month late
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V
Rating: 2 out of 5
Unfortunately there is no item description, which didn't bother me at first. Only after the order arrived did I notice that there were two different parts per set. Not too dramatic.
However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
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However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
Response from 1001hobbies
Sir, Thank you for your comment. We regret this incident and the delay in processing your order.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
G
Rating: 4 out of 5
Everything was great! Beautiful puzzles and neatly delivered!
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A
Rating: 3 out of 5
Gift box received damaged
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V
Rating: 4 out of 5
Aurait du être excellent, mais un problème est suvenu avec les papiers à la douane ( j’ai du payer $26.00 )
V
Rating: 4 out of 5
Everything in order
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A
Rating: 3 out of 5
The product arrived incomplete. A claim email was sent to 1001 Hobbies with a photo and proof of purchase, but no result. to date
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A
Rating: 4 out of 5
good transaction and correct delivery time
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A
Rating: 3 out of 5
Package arrived in poor condition. no cardboard packaging. just bubble wrap.
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A
Rating: 4 out of 5
good site for scale models
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A
Rating: 4 out of 5
On-time delivery in good condition
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A
Rating: 4 out of 5
perfect !!!!!!
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A
Rating: 4 out of 5
Delivery on time, parcel well protected.
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A
Rating: 4 out of 5
Product conforms to seller's description
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G
Rating: 4 out of 5
Site is very comprehensive, good information. The shopping cart took some searching, needs to be more clearly displayed.
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G
Rating: 2 out of 5
could not log in,telephone in french or english
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
nothing to report, speed, efficiency, good tracking information, very good, keep up the good work. Best regards.
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G
Rating: 4 out of 5
Clear webshop.
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A
Rating: 4 out of 5
Products available, complete order, fast delivery.
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A
Rating: 2 out of 5
Delivery too long
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
1001hobbies customer service will contact you as soon as possible. Have a nice day!
1001hobbies customer service.
1001hobbies customer service will contact you as soon as possible. Have a nice day!
1001hobbies customer service.
A
Rating: 4 out of 5
Delivery packaging to be reviewed
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G
Rating: 3 out of 5
Already placed several orders where unfortunately some things went wrong; wrong items delivered and shipments (paid for separately) put together for one shipment. The latter has since been rectified and refunded by them. But communication is not always smooth. In normal mail traffic usually no answer, only in reviews. Also a lot of unnecessary mails and unclear history about orders. Rather have the impression that 1001hobbies belongs to the category "dozenschuivers" than a webshop with knowledge of business. Plus point is that they offer a lot but this belongs to the stock of suppliers. Prices are sometimes also quite high...
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V
Rating: 4 out of 5
According to the website, my order was supposed to be shipped immediately. It did not ship for almost two weeks. Communications with 1001Hobbies was good and once the order did ship, they kept me updated on the status. While I did receive the order later then expected over two weeks, all other matters were satisfactory.
G
Rating: 4 out of 5
Neatly packaged and nicely on time.
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A
Rating: 4 out of 5
Fast and efficient. Thank you
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V
Rating: 4 out of 5
Product was great and communication with 1001hobbies was great too! Had some issues with the long distance shipping, but they were incredibly responsive.
V
Rating: 4 out of 5
Easy to find what I wanted and it was the only place with the item I wanted in stock. Delivery took a bit longer than expected but item came in new, good condition.
A
Rating: 4 out of 5
I'm very happy.
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A
Rating: 4 out of 5
we were delivered by post faster than expected
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A
Rating: 4 out of 5
Compliant, except for the silver paint, which has solidified.
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A
Rating: 4 out of 5
good, no problems to report
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G
Rating: 4 out of 5
Assortment website not complete, other portion found on marketplace.
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A
Rating: 4 out of 5
Good. Too bad you can't pay via Paypall.
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A
Rating: 3 out of 5
Still waiting for a product ordered and paid for: MAZDA MX5 ROADSTER 2016 ROUGE Reference: IXOCLC367N Not received !!!
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