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A
Rating: 3 out of 5
My last order received does not correspond to my order sent!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
Took a long time until it arrived
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A
Rating: 4 out of 5
Fast delivery and good merchandise. I recommend this store because of its wide selection.
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A
Rating: 4 out of 5
meets my expectations
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G
Rating: 3 out of 5
Order received, great packaging etc. Only point of note is the lack of communication after ordering. After I placed my order on the website there was no confirmation that the order had gone through or was in process, something almost all other websites do. Eventually, after some searching I found all the details on the site itself but a simple email after an order is often enough to let them know that the order has gone through properly and is being processed. Now I spent a time waiting in uncertainty, which was unnecessary.
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G
Rating: 4 out of 5
Good price and fast delivery.
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V
Rating: 3 out of 5
The decal sheet does not include any insignia. I would have expected that at a price of 20€.
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A
Rating: 4 out of 5
The site is pretty good and easy to use, it's a shame we can't find all brands of paint, but we manage to find what we need.
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A
Rating: 4 out of 5
Very nice maybe the navigation system could be improved a bit. Package arrived early, very helpful after a little inconvenience.
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C
Rating: 4 out of 5
A lot of material and very accessible and comfortable web, only sin a little in the shipments, little precision and information.
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G
Rating: 4 out of 5
Very clear.
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A
Rating: 3 out of 5
Delivery a week late and no reply to 1001 hobbies contact email.
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V
Rating: 2 out of 5
Rather than send the item I ordered in the first place.I was offered a 10 euro voucher to spend in shop.I have requested they send the correct item as it was not cheap.
Response from 1001hobbies
Hello Mr Taylor,
Thank you for your comment.
We regret this incident and apologise to you. Our customer service will get back to you as soon as possible.
Wishing you a nice day
laure
Thank you for your comment.
We regret this incident and apologise to you. Our customer service will get back to you as soon as possible.
Wishing you a nice day
laure
V
Rating: 3 out of 5
Partly very confusing
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A
Rating: 4 out of 5
no more and no less than the entire range of model sites
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A
Rating: 4 out of 5
Shipment a little longer than expected...but that's okay! Careful delivery.
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A
Rating: 4 out of 5
Very good product.
Cdt
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Cdt
A
Rating: 4 out of 5
please note my last two orders, the boxes for the pa foch and the pa charles de gaulles were damaged and the models had suffered some damage, but this can be repaired. the fault lies with the packaging of the models. check with the supplier. it's true that you offer a wide choice of models and this is appreciated.
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V
Rating: 4 out of 5
all good
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A
Rating: 4 out of 5
Attentive customer service.
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V
Rating: 3 out of 5
It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.
G
Rating: 4 out of 5
Delivery well packed just a slow delivery
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V
Rating: 4 out of 5
Very satisfied fast processing and delivery
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C
Rating: 4 out of 5
Good prices but shipping costs are very expensive
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G
Rating: 3 out of 5
Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.
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A
Rating: 4 out of 5
Nothing to say
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G
Rating: 3 out of 5
the website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.
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C
Rating: 4 out of 5
Within what they offer. No problems.
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V
Rating: 3 out of 5
Delivery took a lot longer than advertised.
G
Rating: 4 out of 5
The order arrived well . Greetings Hans
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G
Rating: 3 out of 5
Good product, only shipping costs I find too expensive ( 7 euros is a bit ) sometimes I want to order extra things afterwards, but then the shipping cost is very expensive to order.
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G
Rating: 4 out of 5
Order goes very well, the follow-up of delivery could be better due to the mail in the language set, I got instead of Dutch mails, French. Otherwise very satisfied.
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A
Rating: 4 out of 5
Very well received
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A
Rating: 4 out of 5
Very good Choice of materials. I discover
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
well received a missing item REF AK472 XTREME METAL GOLD
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A
Rating: 4 out of 5
Good shipping and delivery times. Prices are perhaps a little above average, however, finding parts that are not easily found perhaps sets these conditions. Give more discounts to customers who buy often.
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A
Rating: 4 out of 5
Items deliverable in 5 to 6 days, shift delivery to 15 days easy. Otherwise RAS
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V
Rating: 3 out of 5
The offer gave the impression that the pilots were painted, but they weren't, which is a shame. A small hint would have been enough for the price.
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