English 
R
Rating: 2 out of 5
Delay in delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
Too long on the road.
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P
Rating: 3 out of 5
Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.
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C
Rating: 4 out of 5
I haven't received everything....
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P
Rating: 2 out of 5
delay in delivery
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P
Rating: 4 out of 5
It's a shame that the time required for preparation and shipping was so long ...
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J
Rating: 3 out of 5
Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.
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J
Rating: 3 out of 5
Good products, but a very long delay simply for the absence of a "matte white" paint!
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J
Rating: 4 out of 5
Everything perfect as always
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A
Rating: 2 out of 5
The order arrived very late and defective (it was missing a base for the model of the plane sent
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D
Rating: 4 out of 5
I had already ordered from this site and I was very satisfied, but this time I ordered on July 17 and I only received my order on September 16. I understood that one of my items was not available and that they had to reorder it, but it still takes a long time to wait. When I tried to call customer service, I couldn't reach them for three days in a row... I'm hesitant to order again now. Too bad
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P
Rating: 4 out of 5
It could improve the response on changes/corrections of orders
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H
Rating: 3 out of 5
Long delivery time without status update
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J
Rating: 3 out of 5
Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?
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P
Rating: 4 out of 5
An order from early August delivered in mid-September, you can imagine that I am thrilled !!!!!!
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T
Rating: 3 out of 5
The delivery was a bit long
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P
Rating: 2 out of 5
Cancellations are almost never possible and orders take forever to be shipped.
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A
Rating: 4 out of 5
The order arrived perfectly and true to the image, although it took a little while to arrive. It was worth it.
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S
Rating: 3 out of 5
nice products but shipping times to be reviewed
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G
Rating: 2 out of 5
I only received half of my order as previously indicated.
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W
Rating: 4 out of 5
Very good in terms of choice and compliance, a bit of delay in delivery
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O
Rating: 4 out of 5
Correct products, although a bit pricey...
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V
Rating: 2 out of 5
The announced deadline was one week for shipping, but it took an additional 10 days. I contacted customer service to cancel part of the order due to the delay. No follow-up from them. The package was therefore sent late without any communication.
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M
Rating: 2 out of 5
Deadlines not met
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R
Rating: 2 out of 5
Non-existent customer service that ignores your problems. Is the order taking a long time to ship? They reassure you that it will arrive sooner or later. Do you want to cancel the order because you've been waiting for months? They completely ignore you. I requested a refund because 2 of the 3 items I ordered months ago were never available, and they first ignore me and are vague, and then they ship the third one without my permission. If you shop with them, I suggest using Paypal so you can more easily get your money back.
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D
Rating: 2 out of 5
I paid for a reinforced box, I received the vehicle without bubble wrap or other protections in a regular box
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G
Rating: 3 out of 5
Problems with Mondial Relay pickup points are not the seller's fault. But up to 2 times (and who knows even longer) the order was delayed due to a product on pre-order that is not coming in stock. Here and I have not received any form of proactive communication about it. At a certain point, my orders were partially shipped, also without notifying or consulting. There is something fundamentally wrong with the communication and customer orientation.
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T
Rating: 3 out of 5
product meets my expectations, but delivery times are too long, nearly 4 weeks instead of the maximum 2 weeks announced.
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T
Rating: 2 out of 5
Too long for delivery and the glue that was offered to me for the delay in delivery is missing. Best regards
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N
Rating: 2 out of 5
1) Very high delivery time (more than 50 days) 2) Partial delivery in 2 packages 3) The 2nd package was relocated by Chronopost 1 hour from the initial location 4) A product was delivered damaged, while the outside of the package is intact The commercial compensation mitigates the 4 issues encountered, but it is ultimately very insufficient to achieve an average rating Conclusion: I will primarily consider other providers in the future (if the same product exists elsewhere).
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P
Rating: 3 out of 5
FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED
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J
Rating: 4 out of 5
Order perfectly fine, well packaged and complete. Your order ultimately comes from France to the Netherlands, so the package takes quite a long time to arrive. The progress of the order can be easily tracked via email and the site.
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G
Rating: 3 out of 5
I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.
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S
Rating: 2 out of 5
It's been almost a month since the order was placed, only part delivered after a phone call. In short, it's not great, there are other sites that are much more efficient, I just hope to receive my order in its entirety.
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R
Rating: 4 out of 5
Requested products arrive quickly in good condition
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N
Rating: 4 out of 5
Meets expectations
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V
Rating: 3 out of 5
A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.
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M
Rating: 4 out of 5
Product as described, however the box was a bit damaged
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J
Rating: 2 out of 5
My order has arrived incomplete, the phone support is bad, they haven't replied to my email,
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E
Rating: 4 out of 5
Product conforms to the order. THANK YOU
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