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A
Rating: 4 out of 5
Very good product. Correct delivery. Prices still high compared to other sites. Too bad.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
When I received the parcel, one of the paint cans was open and the paint had spilled into the envelope. A second can was badly closed and half emptied. :(
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Response from 1001hobbies
Hello, Thank you for your comment. We regret your disappointment and assure you that this type of feedback is very important to us. Our customer service will get back to you as soon as possible and provide you with a quick solution.
Thank you for your time. Sincerely, 1001hobbies customer service.
Thank you for your time. Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Good reception
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G
Rating: 4 out of 5
Good service, too bad the links don't work from track and trace though. Further fine
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A
Rating: 4 out of 5
Perfect but late delivery; Covid? July 14th?
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A
Rating: 4 out of 5
Good product, delivery time ok
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G
Rating: 3 out of 5
Waited a little too long for a reason (product not in stock) for which my orderlling was delayed... Regrettable
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V
Rating: 4 out of 5
Delivery time was ok, could have been quicker but everything worked perfectly.
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A
Rating: 3 out of 5
Happy with the purchase, but the product was indicated for immediate shipment, in the afternoon, and finally left after 6 days, after 2 unanswered emails and several calls, only 1 of which was answered. It was to be offered on Tuesday, but arrived on Wednesday.
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A
Rating: 4 out of 5
The equipment was as explained by the seller
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A
Rating: 3 out of 5
Not satisfied with delivery times.
Birthday gift arrived very late, even though everything was available.
Too bad
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Birthday gift arrived very late, even though everything was available.
Too bad
C
Rating: 4 out of 5
Right. It's nice to have a phone number where you can be reached.
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A
Rating: 4 out of 5
more expensive items than your competitors
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A
Rating: 4 out of 5
Good service, delivery a little longer than expected
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G
Rating: 4 out of 5
Item found and delivered quickly. Next time for sure again!
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V
Rating: 3 out of 5
I actually had two of the same items ordered from them. They were shipped separately by 1001 hobbies. The first package was fine. The second arrived damaged with the items box partially crushed. Be aware that they are shipping from France, not Michigan.
G
Rating: 4 out of 5
Navigation could be improved
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A
Rating: 4 out of 5
products as ordered. fast delivery
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A
Rating: 4 out of 5
Very large choice reasonable price continue
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A
Rating: 4 out of 5
.....
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A
Rating: 4 out of 5
Good, just a little disappointed.... 2 tamya paints almost without thinner, therefore dry. Fast delivery
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A
Rating: 4 out of 5
TB except for a slightly long delivery time.
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A
Rating: 4 out of 5
I waited for a while but then they shipped.
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A
Rating: 4 out of 5
Serious team, I was kept informed of the progress of my regular order.
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A
Rating: 4 out of 5
Good product long delivery time
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A
Rating: 3 out of 5
I'll give you a better grade if I receive the 2 missing jars.
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A
Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 4 out of 5
Fast delivery, well packaged. Perfect
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A
Rating: 4 out of 5
Choice, correct order and delivery, it's perfect.
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A
Rating: 4 out of 5
I'm not used to ordering on the internet, but for my order you were very helpful.
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C
Rating: 4 out of 5
It was a good service. Thank you.
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V
Rating: 4 out of 5
There is only one point that I have to criticize and this does not concern 1001 Hobbies but DHL. The envelope was pressed into the letterbox so that it tore and no longer protected the delivery. In the end, it lay torn on top of the delivery. Fortunately, the delivery was undamaged.
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A
Rating: 3 out of 5
Waiting too long
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A
Rating: 2 out of 5
Before ordering, I asked for the dimensions, they were sent to me but they did not correspond at all to the product. I will send the product back.
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Response from 1001hobbies
Mr Hamon, Thank you for your comment. We apologize for this incident and regret the misinformation. We take this incident very seriously. We will pass on your complaints to the sales department.
We thank you for your understanding, and renew our apologies for this incident. Sincerely, 1001hobbies customer service.
We thank you for your understanding, and renew our apologies for this incident. Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
package arrived safely no problems to report
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A
Rating: 2 out of 5
Airbrush incompatible with compressed-air spray can.
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Response from 1001hobbies
Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Have a nice day 1001hobbies customer service.
Have a nice day 1001hobbies customer service.
C
Rating: 4 out of 5
All correct
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A
Rating: 3 out of 5
Slightly defective product
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G
Rating: 2 out of 5
Order not complete. No response to date to my email
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Response from 1001hobbies
Hello, Thank you for your comments. We regret your disappointment and assure you that these types of comments are very important to us. Our customer service will contact you as soon as possible and provide a quick solution.
Thank you for your time Sincerely, 1001hobbies customer service.
Thank you for your time Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Delivery time a little long (the availability of the item was not sufficiently highlighted), purchase made for a gift, it arrived late. Otherwise, the product is of high quality and the packaging minimalist, which is important to me.
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