English 
G
Rating: 4 out of 5
Fast delivery, clear site
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
The model kit arrived in good condition and time, considering the package had to pass through customs.
The email containing the delivery information though, was displayed in French, and even when I selected the Union Jack icon to specify UK language, only a very small portion of the page was translated to English. But no other issues. All was good.
The email containing the delivery information though, was displayed in French, and even when I selected the Union Jack icon to specify UK language, only a very small portion of the page was translated to English. But no other issues. All was good.
A
Rating: 4 out of 5
delivery on time, well done for respecting the timing prices a little high
Translated reviews
V
Rating: 4 out of 5
Delivery time a little long. But items available that are not available elsewhere. Purchase transaction ok.
Translated reviews
A
Rating: 3 out of 5
slow shipping
Translated reviews
V
Rating: 4 out of 5
A wide range of models, but stock not held in the UK. Hence a long wait for delivery
G
Rating: 2 out of 5
Slow delivery , does arrive and respond to emails
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comments. We regret the delay and apologize for this incident.
We thank you for taking the time to alert us to this inconvenience.
We wish you a happy day The Customer Service
We thank you for taking the time to alert us to this inconvenience.
We wish you a happy day The Customer Service
G
Rating: 3 out of 5
Taking a long time to get there
Translated reviews
G
Rating: 4 out of 5
Clear
Translated reviews
A
Rating: 3 out of 5
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
Translated reviews
G
Rating: 4 out of 5
Delivery took a very long time. 5-7 days became 3 weeks. Well packaged.
Translated reviews
A
Rating: 2 out of 5
Waiting 3 MONTHS for this order may be a bit long...
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. Our customer service will get back to you by email as soon as possible.
Wishing you a nice day, 1001hobbies customer service.
Wishing you a nice day, 1001hobbies customer service.
A
Rating: 4 out of 5
Delay a bit long but everything arrived fine.
Translated reviews
A
Rating: 4 out of 5
A VOIR LES POTS HUMBROL , SOUVENT DES MORCEAUX DE PEAUX SONT EN FORMATIONS ET BIEN SUR PARFOIS UNE PETITE QUANTITEE DE PEINTURE PEUT E¨TRE RECUPEREE . YOU NEED TO SEE THE PROBLEM.
Translated reviews
V
Rating: 3 out of 5
Product was as described and arrived quickly. I did however have problems with the VAT being charged twice on my order. Customer services were unable to rectify so in the end I had to claim the VAT back from the HMRC myself. All in All the product ended up being competitively priced, but the work to get the VAT rectified was abit of a pain.
A
Rating: 4 out of 5
Good site large selection fast delivery very happy
Translated reviews
A
Rating: 4 out of 5
Another mistake - a small one, admittedly, but a mistake all the same, when all you have to do is check what's in the box that's going to the cy Shame and irritation!
Translated reviews
G
Rating: 3 out of 5
Shipment did not go well. Ordered June 1, received June 22. Getting in touch with you guys is very difficult. No response to emails and after calling very often got someone on the phone. After contact the shipment did go well.
Translated reviews
C
Rating: 4 out of 5
Once the problem with the initial failed order was resolved everything went well. I would request that a purchase could not be made if the product is not available. I see a big problem with the initial availability check. Thank you att Juan Emilio.
Translated reviews
A
Rating: 4 out of 5
good site but the items I'm interested in (models, 1/72 figures, WW2 and accessories) are more expensive than on other similar sites.
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
G
Rating: 4 out of 5
no !
Translated reviews
A
Rating: 3 out of 5
Quick delivery but packaging not strong enough to cope with the delicate nature of transporters.... Box arrived partially crushed, parts detached and damaged.
Translated reviews
A
Rating: 4 out of 5
Site use ok
Translated reviews
A
Rating: 4 out of 5
is a good modeling and figurine site, item search and display is not always great.
Translated reviews
A
Rating: 3 out of 5
Search sometimes irrelevant, too many results unrelated to the words searched for.
Long delivery times.
Translated reviews
Long delivery times.
G
Rating: 3 out of 5
The site says delivery time 5-7 days, but that turns out to be 5-7 days in with them and only then is it shipped to us.
Translated reviews
V
Rating: 4 out of 5
One of the resin detail sets had a broken exhaust and a broken "protective" flange. No big deal, but I believe additional protection packaging should be implemented. This would likely have prevented the breakage. Also I feel the shipping time was considerable, even with the pandemic, though I realize the postal system was the culprit here..
G
Rating: 4 out of 5
fine, do what they say
Translated reviews
V
Rating: 4 out of 5
Other than having to wait for order after paying a premium for post and packing the items received were as stated the website was easy to follow overall experience good
A
Rating: 4 out of 5
Kindness and information on shipping and tracking
Translated reviews
A
Rating: 4 out of 5
easy to navigate
Translated reviews
A
Rating: 4 out of 5
Super well packaged, everything is ok, nothing is missing. Just one thing that is not great, the waiting time to get his package. In fact often what we order is not really in stock, so we will have a small 15en days waiting before having our order. Nothing serious but it would be nice to know if it is in stock or in stock " deferred " when you order. thank you to the whole team and looking forward to recommending you.
Translated reviews
V
Rating: 3 out of 5
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
V
Rating: 4 out of 5
1001 had what i was looking for at a good price and their shipping time was great.
A
Rating: 4 out of 5
From start to finish, everything is good
Translated reviews
G
Rating: 4 out of 5
no complaints
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
G
Rating: 4 out of 5
Clear website, ordered and paid easily and quickly. Delivery could be a little faster, but overall satisfied from start to finish.
Translated reviews
A
Rating: 3 out of 5
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
Translated reviews