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C
Rating: 4 out of 5
I think the order took too long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
cool
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G
Rating: 4 out of 5
Merci pour votre service
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A
Rating: 4 out of 5
xxxxx
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A
Rating: 4 out of 5
We offer a wide range of products and brand names, but our prices are often a little too high compared with other sites.
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V
Rating: 4 out of 5
Very good
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V
Rating: 3 out of 5
warning ! 25% tax to add if over £150.UK tax plus UPS fee.cost me £48.not fault of this company but worth knowing.will only order from UK from now on
A
Rating: 4 out of 5
Quick delivery despite the time. Material intact and complete
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A
Rating: 4 out of 5
Shipping costs a little high and the package is too big for 6 small pots of paint, which may explain this.
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A
Rating: 3 out of 5
Order placed 22/4/ 2021 , goods received 03/05/2021. too many 13 days to receive the goods,and then the tracking number I received it 4 days before I received the goods.
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A
Rating: 3 out of 5
I put this note for the packing which leaves to be desired the cardboard of the model is completely crushed following transport another packing would have been better if not order received with all the products for the remainder ras
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A
Rating: 3 out of 5
disappointed by this order . Contrary to what's written on the box, there are no detailed assembly instructions in French inside. What's more, I had to go and find the color references on the Net!
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A
Rating: 4 out of 5
Fast shipping, but the order placed before still has to arrive, that's why one star less
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A
Rating: 4 out of 5
Absent from home for several weeks, I was unable to unpack the package(s) I received. So I can't give you an opinion. Sincerely
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A
Rating: 4 out of 5
well
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V
Rating: 4 out of 5
Took a bit to process order, but arrived ahead of schedule. Overall pleased - thank you!
A
Rating: 4 out of 5
Efez
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G
Rating: 2 out of 5
Unfortunately it took a long time before my order was sent while everything was supposed to be in stock. When I received the package on the 10th day after ordering, 1 of the 5 ordered items turned out not to be in it. I e-mailed about this myself and got the reply that the item was no longer in stock and that a one-time credit note for that value was put on my account. This reply was fortunately in Dutch because all other (automatic mail) came in French. Very disappointing for a first order.
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Response from 1001hobbies
Mr. , Thank you for your comments. We would like to inform you that we have issued a credit note of 4€99, because the product Enamel wash Black was indeed not available, and in restock. yours sincerely, 1001hobbies customer service
A
Rating: 4 out of 5
packaging to be improved
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C
Rating: 3 out of 5
THEY ARE EXPENSIVE, ONE OF THE ITEMS I BOUGHT I HAVE SEEN LATER ON ANOTHER WEBSITE AT HALF THE PRICE THEY DO, SAME ITEM AND SAME BRAND, AND THEY ALSO HAVE TO IMPROVE THE LOGISTICS BECAUSE THE DELIVERY OF THE ORDER HAS TAKEN A LONG TIME, I HAD TO CLAIM IT AND THAT WAS WHEN THEY SENT IT TO ME. I AM NOT HAPPY WITH THEM, I WILL CERTAINLY NOT BUY FROM THEM AGAIN.
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A
Rating: 4 out of 5
Delay a bit long (more than announced)
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A
Rating: 4 out of 5
It's all very well, but I must insist: the price of models has skyrocketed since the 1980s!
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A
Rating: 4 out of 5
4 on 5
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A
Rating: 4 out of 5
Hello I received my order on time, however there is a malfunction of the equipment received. Very good responsiveness from 1001 hobbies who did what was necessary to recover the equipment ... to follow for the exchange of the product.
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A
Rating: 4 out of 5
Limited choice of brands, but interesting all the same
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V
Rating: 4 out of 5
Was initially worried about a Custom Tax Bill for my order
even though 1001 has a UK title on the site.
Thankfully my kits arrived on time and at no extra costs.
Kept well updated by e-mail with my orders process Thankyou.
even though 1001 has a UK title on the site.
Thankfully my kits arrived on time and at no extra costs.
Kept well updated by e-mail with my orders process Thankyou.
C
Rating: 4 out of 5
No problem in shipping.
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A
Rating: 4 out of 5
Mansue part of the order
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A
Rating: 3 out of 5
I find the shipping costs high for a delivery in a relay point, a competitor for a little cheaper delivers at home and then a shower of mail that I find useless.
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V
Rating: 4 out of 5
The item I ordered was not in stock. so there was a lengthy wait for it. Delivery was quick when it arrived in store
A
Rating: 4 out of 5
Well packaged product...
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G
Rating: 3 out of 5
Thought I ordered a wooden reel about a meter in diameter.
Apparently I misread the size. Bit of a shame
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Apparently I misread the size. Bit of a shame
A
Rating: 2 out of 5
The parcel delivered did not contain my order. In addition, access to the return and contact with the service is impossible.
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Response from 1001hobbies
Mr Lahouze, Thank you for your comment. We would like to inform you that we are waiting for the return parcel, and that we will ship the correct reference. Please accept our apologies for any inconvenience this may cause us.
Thank you for your feedback. Sincerely, 1001 hobbies customer service.
Thank you for your feedback. Sincerely, 1001 hobbies customer service.
V
Rating: 4 out of 5
Good experience
A
Rating: 3 out of 5
Order dated 24/03/2021 received on 29/04/2021-Italian mail is much more efficient, and anyway, having already finished the model, I no longer needed the requested goods
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A
Rating: 4 out of 5
Quick purchase and fast delivery!
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V
Rating: 4 out of 5
I was very happy with the service and the product, however, the import duty stung a bit, but only reason I didn’t give 5 stars is that the wife found out and I was in the naughty corner for the rest of the evening.
A
Rating: 4 out of 5
Order very good Delivery a little long
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V
Rating: 3 out of 5
The stuff I ordered was ok But the delivery time was slow even allowing for the current problems. I had not realised that it was coming from France.
A
Rating: 4 out of 5
I had trouble finding the books in the site menus. fortunately, the search function is there. the books arrived in a sturdy package.
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