Customer reviews of 1001hobbies

Reliable service

All good although the shipping costs make it not have the 5 stars as they are somewhat higher than in other online stores.

The can of green paint is very thick ????

Good service Package received quickly

Navugatiin is not that great.

They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.

good, corresponds to the order, delivery may be a little slow.

Everything went smoothly

Hello, after ordering I received a message telling me it was in stock and I received my order 1 month later, much too long for me.

Delivered with a change of relay point, but parcel received 15 days after the initial date of delivery I will put that on the account of the confinement otherwise RAS

never order products that are not immediately available - delivery times are not respected

Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time

Delivery too long

Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...

I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.

delivery in two parts a little late but correct and clean

Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.

No problem.

The stated delivery times are largely disregarded. These are not necessities so this is not a real problem. I would say that honesty pays more than claimed efficiency.

easy to navigate; try to make it even better

Great selection and good prices. Delivery took a little longer but not everything can be in stock and in the middle of the pandemic you can be patient. Recommended for every model maker!

Good website, order well taken care of.

Poorly packed book arrived damaged

It's a shame your sales department can't change the delivery address once the order has been placed online, even though my order is still with you. I deduce from this that humans have no control over your computer system, and that your logistics department simply sticks on the labels supplied by your system, with no other solution than to obey the machine... . Too bad for me if I have to move unexpectedly. So today I can't use your products, which have arrived where I am no longer. Even if your delivery was correctly made to the address originally planned. A little flexibility and willingness to respond positively to my request would have been welcome. So the order was delivered on time, but I don't know when I'll be able to pick it up. Too bad again.
Mr Bozzonetti

Did not receive RAF decals. Contacted about problem and waiting for response.

Fine delivery, only the shipping emails could be in english or local translation

I give an 8 Am satisfied with the website .

Site navigation: still has room for improvement, especially on paints and accessories. The results after selections are too random product and delivery fully compliant with the request

Nice variety of products. Availability sometimes a little long. Careful shipping.

I was not informed that my order for £291 was not being sent from the uk warehouse, but it was coming from franc , which then cost me £ 63 in inport tax and handling
charges on top of my £291 if I had known I would not have made the purchase

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

The shipping was a little slow and the product after comparing was quite expensive.

satisfied with the service

Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.

Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...

Everything is fine. No problems.

Not bad

Delivery taking longer than expected

perfect

Delivery took a little longer than advertised, a little over a week as opposed to 4 days.
but good reception and product conformed with very good packaging.