Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Affordable prices. Everything has arrived. The goods are flawless. Everything should have actually been available, but had to be ordered separately. Delivery times were correspondingly long, 1-2 months. However, free partial deliveries were sent.
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Quentin Q.
Rating: 4 out of 5
following a purchase from 01/07/2025
Super timely delivery
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Sébastien H.
Rating: 2 out of 5
following a purchase from 25/04/2025
Paintings ordered in mid-April and announced in stock but actually not available, finally received in mid-July... In the meantime, guarantee received in May for a delivery within 10 days... Not the slightest explanation from the company? On the other hand, the phone contact has always been friendly.
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Bernd T.
Rating: 2 out of 5
following a purchase from 24/04/2025
Communication is poor to bad. Book ordered. Had to inquire where it was. Answer: reprint. Then nothing again. Again sent an email asking if it had arrived. Then only a message that it was being connected. Not customer-friendly.
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Didier M.
Rating: 4 out of 5
following a purchase from 13/06/2025
Small inconvenience; the decal sheet I received was folded in half when it could have been flat in an appropriately sized envelope. It is still usable.
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Paolo I.
Rating: 4 out of 5
following a purchase from 04/06/2025
Everything is fine, thank you
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Josep-Enric L.
Rating: 4 out of 5
following a purchase from 10/06/2025
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
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jean claude B.
Rating: 4 out of 5
following a purchase from 28/05/2025
The entirety of the order has arrived but the top of the box is half open due to lack of adhesion of the adhesive tape.
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Gaele L.
Rating: 2 out of 5
following a purchase from 15/05/2025
The product meets my expectations but I am extremely disappointed with the delivery times. I ordered more than a month in advance of the recipient's birthday and I still received it almost a month late from the said date.
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lucas S.
Rating: 3 out of 5
following a purchase from 09/06/2025
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
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Denis C.
Rating: 4 out of 5
following a purchase from 07/06/2025
order in line with my expectations, despite a slight delivery delay.
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Frédéric K.
Rating: 4 out of 5
following a purchase from 18/06/2025
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
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Catherine H.
Rating: 4 out of 5
following a purchase from 08/06/2025
Hello, too much waiting no message to tell me there should have been a delay.
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Response from 1001hobbies
Hello,
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
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Frederic L.
Rating: 2 out of 5
following a purchase from 25/05/2025
Hello, on an order of 5 products, a one-month delay for receipt, while on the site everything was available, 2 out of 5 products do not conform to the order, impossible to reach someone by phone, and I still don't know what to do with the non-conforming products.
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Rob B.
Rating: 2 out of 5
following a purchase from 04/05/2025
Products are great, but delivery took 6 weeks instead of the next day while everything should have been in stock!
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Jose A.
Rating: 4 out of 5
following a purchase from 21/06/2025
A bit long but well packaged
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gérard B.
Rating: 4 out of 5
following a purchase from 14/06/2025
the delivery time between the order and the reception at my place is a bit long...the products being available in stock
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Estelle B.
Rating: 3 out of 5
following a purchase from 04/05/2025
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
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Peter R.
Rating: 4 out of 5
following a purchase from 22/05/2025
Good selection, delivery OK. Prices should be a bit cheaper, then I would buy more :-)
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Emmanuel G.
Rating: 3 out of 5
following a purchase from 04/06/2025
Quite mixed with the experience. The availability of items is overestimated. Moreover, I was disappointed with the Hät products whose quality is questionable. Of course, the site does not mention this. A merchant also has the role of advising, here this is not the objective. Too bad.
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Christophe B.
Rating: 4 out of 5
following a purchase from 18/06/2025
Delayed delivery, but communication OK
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stéphen P.
Rating: 4 out of 5
following a purchase from 12/06/2025
Delay longer than expected due to stock shortage Complete order received No issues
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Pierre-Jean H.
Rating: 2 out of 5
following a purchase from 13/06/2025
Birthday gift delivered after the scheduled date, so after the party. Little interest.
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DOMINIQUE L.
Rating: 4 out of 5
following a purchase from 06/06/2025
No problem delivery almost on time
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FRAENKEL P.
Rating: 4 out of 5
following a purchase from 25/05/2025
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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Peter R.
Rating: 4 out of 5
following a purchase from 25/05/2025
Very long delivery time
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Aurélien P.
Rating: 2 out of 5
following a purchase from 03/03/2025
Damaged box for my first pop figure Delivery delay for the 2nd (about 4 months)
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Michel A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Box arrived crushed packaging but parts intact. Speed ok!
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Eric B.
Rating: 4 out of 5
following a purchase from 14/06/2025
Fast
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Véronique B.
Rating: 3 out of 5
following a purchase from 28/05/2025
Delay in delivery
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Javier P.
Rating: 2 out of 5
following a purchase from 22/05/2025
I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.
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Laurent N.
Rating: 4 out of 5
following a purchase from 01/05/2025
the delay was longer than announced on the site (6 weeks).
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Olivier C.
Rating: 3 out of 5
following a purchase from 28/05/2025
product "available", but almost 1 month to receive it
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Michael D.
Rating: 2 out of 5
following a purchase from 09/06/2025
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
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Salma P.
Rating: 3 out of 5
following a purchase from 11/06/2025
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
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Xavier G.
Rating: 2 out of 5
following a purchase from 13/06/2025
Nothing to say about the website experience, it's with the delivery that everything goes wrong.. Chronopost is no longer a reliable delivery system (in my case, change of pickup point without reasons or my consent). I know that I will not order again on the site with this delivery service.
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Alex C.
Rating: 4 out of 5
following a purchase from 15/06/2025
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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Jean-François D.
Rating: 4 out of 5
following a purchase from 20/05/2025
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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JORGE C.
Rating: 4 out of 5
following a purchase from 24/04/2025
You will always respond to any problem.
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Cedric V.
Rating: 4 out of 5
following a purchase from 26/05/2025
Very neat and professional
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