English 
A
Rating: 3 out of 5
Too bad, my order is missing 1 item.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
average but ... I would love to find the boxes of the French infantry and artillery at Waterloo from Airfix !!!
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G
Rating: 3 out of 5
Items are passed between available products and undeliverable items. Pretty confusing.
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V
Rating: 4 out of 5
en general, je suis tres satsfat, mais le cout de l'envoi etait un peu cher..
V
Rating: 4 out of 5
Well-satisfied, thank you.
A
Rating: 3 out of 5
I was caught by the variety of modeling products, I was looking for Russian ships and here I found them. Unfortunately there was a problem on the non-delivery of the order, it was lost, too bad because it was supposed to be a Christmas gift and ordering it 1 month or so before, I did not expect this. Contacted 1001hobbies several times and the order was shipped to me again without further charge, this shows the seriousness of the Company. However, the delivery waits are too long .
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V
Rating: 2 out of 5
Despite the name 1001 Hobbies.co.uk, this is a French company. You think that you are buying from the UK and their site doesn't clarify that you are importing and subject to import charges. Any complaints are ignored and you no longer exist once they have been paid. I will never use them again. 0/10.
Response from 1001hobbies
Mr.
Thank you for your comment. Our offices are in France and all products come from EUROPE. In addition, we inform our site that customs taxes may be applied above 135£, we regret that you have not seen this message.
Sincerely,
1001hobbies customer service. 1001hobbies customer service
Thank you for your comment. Our offices are in France and all products come from EUROPE. In addition, we inform our site that customs taxes may be applied above 135£, we regret that you have not seen this message.
Sincerely,
1001hobbies customer service. 1001hobbies customer service
V
Rating: 4 out of 5
No problems, everything worked
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
V
Rating: 4 out of 5
As expected.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
delivered on time and in good condition
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A
Rating: 4 out of 5
The order is complete and delivered on time. The prices are right and the quality is second to none, so there's nothing to complain about because everything is perfect.
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V
Rating: 3 out of 5
Very, very long shipping time.no info.only got information on request.item was okay.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Rating: 4 out of 5
Arrives a little late, but in perfect condition
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C
Rating: 3 out of 5
They have all the products you could want, but the machine translated descriptions are almost as bad as the Chinese ones on Amazon. Sometimes I can't figure it out and refrain from buying.
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C
Rating: 4 out of 5
all ok but response time was a little long
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G
Rating: 4 out of 5
Just right
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A
Rating: 4 out of 5
after a few chaotic orders, the site seems to have got its after-sales service and logistics back in hand. If confirmed, this will be an excellent site for model makers!
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G
Rating: 3 out of 5
Good website, delivery well delayed though, lots of choice .
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A
Rating: 4 out of 5
Excellent site that allows you to sort and choose products by type, period and scale. Excellent products with a lot of variety that also allows you to find particular material. A little long delivery but in this covid period the difficulties are justified
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V
Rating: 3 out of 5
The site is OK, searching could be better, yet the delivery has been very slow, hence 3 stars
C
Rating: 3 out of 5
They took a long time to prepare and ship the order. Once it was shipped it arrived quickly but it had already been more than 10 days.
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G
Rating: 4 out of 5
Great website. Delivers on time.
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G
Rating: 2 out of 5
Ordered and paid item Dragon Apollo 17 1/72 suddenly unavailable and available. Need time to notice this and get refund.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
V
Rating: 4 out of 5
Well satisfied. Thank you.
A
Rating: 4 out of 5
Delivered in a short time, the light packaging and a slightly damaged product explain the 4* and not 5* ...
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C
Rating: 3 out of 5
The prices are very good, but the shipping costs are a bit high even if you make a large purchase. And the delivery time is very long (not even if the order came from China).
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A
Rating: 4 out of 5
Satisfied fast delivery
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A
Rating: 4 out of 5
well served;
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V
Rating: 4 out of 5
Good Day
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
A
Rating: 3 out of 5
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
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A
Rating: 4 out of 5
Very fast shipment, the only drawback is that when you send brushes they are not protected, so they get lost in the envelope.
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G
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
More than half of the order was unavailable, and the notification period was far too long. What's more, some of the items available and therefore delivered were directly linked to the unavailable part of the order: I wouldn't have ordered them if I'd known the rest would be unavailable. Benefiting from a credit note, I placed another order, only the payment was additional to the credit note, and I had to pay additional delivery charges. The unavailability procedure clearly needs to be reviewed. On the other hand, the quality of the articles and packaging remains impeccable.
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Response from 1001hobbies
Mr DURANSON, Thank you for your comment. We regret that this experience did not go well and we have informed our services. We regret this comment and apologize to you.
Sincerely, 1001hobbies customer service.
Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Delivered on time.
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A
Rating: 3 out of 5
is not exactly what the image suggests
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A
Rating: 4 out of 5
very happy with my purchase from this seller
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A
Rating: 4 out of 5
perfect for the products, not so good for the lead times, 2 items reported available were awaited in reorder, too bad for the lack of truth about stocks.
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A
Rating: 4 out of 5
A little too slow
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C
Rating: 4 out of 5
Good stuff but lacked shipping information on the package.
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C
Rating: 4 out of 5
The order arrived quickly and the models are great.
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