1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 24/02/2021
Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2021
Window display arrived broken, and no response to my complaint
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/03/2021
Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
the delay was very long and the information was parsimonious...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
we can always do better!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/02/2021
Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/03/2021
1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2021
The availability of products within the announced timeframe is not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2021
When I received my parcel, which was in very good condition with no signs of impact, inside the lid of the tamya XF71 bottle was broken into small pieces. I must point out that there was no paint dripping, but I cannot guarantee that the bottle is watertight after use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
satisfied with my order
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/02/2021
THEY DELIVER ME THE WRONG PRODUCT. INSTEAD OF RETURNING THE PRODUCT AND RECEIVING THE CORRECT ONE, THE SOLUTION PROVIDED IS THAT I KEEP THE WRONG ONE AND I GET A BONUS OF 10 €. NOT CORRECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Fast delivery. Good professionals and attentive sales department
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2021
Service is slow - compare to a special courier service !
I would consider working with diffrent shipping company , in order that my costomers will get theirs orders with 4-5 days top !
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
I had a very hard time digesting the delivery charges, I ordered at the same time on other sites in mainland France - on Ebay by colissimo: 9.80 € - a site you know but which I won't name: 15.90 € (by colissimo) - In Japan: 10.00 $ - with you: 52.21 € Find the error
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Very serious merchant site with lots of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Abcd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Nothing to say in particular, from the purchase to the receipt of my order, everything went smoothly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2021
extremely long delivery time...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/02/2021
Perfect so far, except for the last order I requested the return of two boxes, which they accepted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
No option with modern versions of Rafale ammunition / missiles / pods: AASM, Meteor, pod Tamils and pod reco NG
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2021
An error on a reference ordered. I'm waiting for a replacement. I had to return the article not ordered, and obviously I will have the good only after this return ... trust reigns ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
Well-managed site. very interesting choice of products. Problems with lead times for suppliers who are not in stock, blocking delivery of other supplies that may be urgently needed; suggestion to decouple the two more quickly than at present, even if it means having to pay extra for delivery if we are warned. Overall satisfied with the quality of the products.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 23/02/2021
You continue to list items for sale on your website you do not have in stock. This causes delays with the rest of the order while you wait weeks for an item to come from your supplier. You need to either NOT LIST the item, ship what you do have in stock and follow-up with the rest of the order what the out of stock item, or refund the customer's money(NO VOUCHER) for the out of stock item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Beautiful models, satisfied with delivery received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
delivery was no problem, but the delivery time was quite long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
All things can be found....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/03/2021
I was impressed with the the service on fulfillment, shipping and receipt. It arrived faster from France than domestic orders in the US. Kudos to 1001 Hobbies. The downside was the cost of the shipping. Obviously it costs more to ship from Paris to the west coast of the US than inside the continental U.S. Otherwise first rate experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
Items as ordered, delivery a little slow for items declared in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
Hello, I'm a bit disappointed because one of the two items I had ordered was theoretically available, but in the end it wasn't. I had to wait 15 days to receive my order, replacing the missing item with another one. I therefore waited 15 days to receive my order, replacing the missing item with another. I think this is a pity, but I don't hold your company too harshly to account, as this kind of inconvenience can happen anywhere. I would probably recommend other items if the opportunity arose, and I think your company is serious, as it informs customers of the status of their order and answers the e-mails sent to them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Delivery ok, it's a gift
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2021
Item ordered but no longer available, poor communication from customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2020
Ordered on 24/12/2020 and received on 23/02/2021....!!! No coment...!
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