Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
I'm happy to have found the revell and humbrol paint references I was missing. The only downside is that I think you should have assortments of balsa and wooden sticks of all kinds, as well as scenery for fans of wooden models (tree lawns, etc.).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2021
unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
All ok rich catalog.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
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Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
It's a shame that taxes and shipping costs are more important than the items ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
The only drawback is that the instructions are not in French.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Delivery times not respected too much attention
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good assistance from the staff in resolving the questions I had. Materials of good brands and responsive to my needs. One flaw the estimated delivery for Italy through French post and Italian post spend more than a week tral order and delivery and no 45 days as estimated. Overall I am satisfied with the service of 1001 midellini. Silvio Pagano
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2021
Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Products well protectedbon packaging on time delivery very bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
tres bon seul bé mol souvant des articles hors stock autrement livraisons rapide et contacte bo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
For a first purchase I find the delivery time quite long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/02/2021
fast delivery
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/02/2021
Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2021
Long shipping time
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
Great prices on what I ordered but I… Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I’m still waiting for my order. Shipping costs are too high for this long of a wait.
Response from 1001hobbies
Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2021
Site worked well, nicely packed. Delivery 12 days from France>UK. Brexit? Covid?
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
10 days to prepare the order for… 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
Response from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2021
10 days to prepare the order for... 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
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Response from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Good site for reduced models
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2021
Order placed on February 12 and still no dispatch notice. Very slow order preparation even though the products were in stock. I give 2 stars because there are a lot of references on this site. But when you charge for delivery at this rate and more than 10 days later you still have nothing at home for no apparent reason, it's a shame.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2021
Quick receipt of the parcel but an ordered reference is missing. Domm
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2021
Great prices on what I ordered but I... Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I'm still waiting for my order. Shipping costs are too high for this long of a wait.
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Response from 1001hobbies
Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2021
Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Very good products. However, very long delivery (3 weeks when the site said 5 days) but understandable with the current period.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 21/02/2021
Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
good product but very long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Pot paints are not listed because of a sticker that hides the name a good half-hour to remove them carefully to find the match....dom
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2021
Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Fast delivery. However, one part in the box was broken or misshaped by R
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/02/2021
Stale parcel at reception Potential loss of parts
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2021
The delivery time is not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Good service. Just a small error in the order.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/02/2021
nice kit and received at home on time
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/02/2021
unfortunately damaged could be repaired by gluing so that it is not noticeable
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