1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/02/2021
the photo etch looks fantastic four stars is bacause there was no instruction sheet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
VERY GOOD PACKAGING
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2021
A model was open inside the co
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/02/2021
EVERYTHING BEST
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/02/2021
the photo etch looks fantastic four… the photo etch looks fantastic four stars is bacause there was no instruction sheet
Response from 1001hobbies
Dear Mrs Edmond, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
the photo etch looks fantastic four... the photo etch looks fantastic four stars is bacause there was no instruction sheet
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Response from 1001hobbies
Dear Mrs Edmond, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
The products are perfectTamiya. As for the packaging, it's excellent-each item is individually wrapped and perfectly wedged. As for the delivery time, it's not greatParis-Châteauroux in 7 days Düsseldorf-Châteauroux in 48 hoursObviously Covid isn't as disruptive in Germany! Nothing to worry about, but beware: Amazon makes a lot of money on the same items.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/02/2021
It is the first time I bought in this store and the truth is that I loved the model.The only bad thing is that it has taken a while to arrive. For the rest everything perfect. Thank you very much
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/02/2021
Very good service nice that it was made a mailbox package I was well informed just a pity that it was mostly in French
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/02/2021
The search for a suitable color for the model was negative.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 17/02/2021
Although the goods were in stock, exactly 14 days passed between order/payment and delivery. That could be improved! However, the contents of the delivery were ok.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 16/02/2021
Ordered from the UK site unfortunately this company doesn't have a UK shop, didn't inform me of this when I ordered. ��45 of customs fees charged on top! 1001 model kits needs to be more upfront and inform customers of this before they place an o
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2021
No problems on the product sold but used to with other shopping platforms delivery time too long given also the cost of shipping.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 16/02/2021
The company itself is fine. The courier service however is abysmal. I realise that this is supposed to be a review of 1001, however if they choose to give business to a delivery company that is frankly unfit for purpose then they are themselves guilty by association. That's how easy it is to have your own reputation ruined.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
good product correct delivery i recommend there is choice prices are reasonable i will recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Plenty of choicea little long for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Good tracking order perfectly honored with a little delay but acceptabl
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2021
Delivery too long...
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 16/02/2021
The delivery time Actually everything is fine except the delivery time If you have to wait 3 4 or even 5 weeks for your order it is very annoying That should be much faster So your logistics organization can be improved With kind regards
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2021
I had to wait a month and a half for the parts...maybe it's not your fault but I didn't fit in!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/02/2021
Very good service. Some prices not always in line with the competition and delivery time a bit long. Otherwise all very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/02/2021
Havn't recieved any orders yet Havn't recieved any orders yet. Tracking shows last update 02-07-21 .packages in USA but still in transit.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/02/2021
Very dissapoited still haven't received my parcil witch we paid extra for a faster delivary it was a birthday present for my dad for 7 feb 2021 its now 15 of feb 2021 sorry wont use u againe and i would like a full refund plx
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/02/2021
Punctual and accurate.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/02/2021
The shipping cost are too expensive The shipping cost are too expensive, I paid 14 pounds for a model that I purchased on 11th February and isn't arrived yet, today I tried to contact the UK number phone number but the telephone seems to be out of service,definitely I won't to purchase anymore from this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Interesting model to make, don't hesitate to translate the little annotations on the assembly plan to avoid minor problems.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
Havn't recieved any orders yet Havn't recieved any orders yet. Tracking shows last update 02-07-21 .packages in USA but still in transit.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2021
Order complete but lead time a bit long. I was waiting for certain products to continue building my model. Otherwise impeccable service as usual.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
Extremely short delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Good service On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Good store. Less good for the site.page locking needs to be reviewed. I hate your cookie policy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
received my orders except for 1but otherwise very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2021
Well-protected parcel shipped quickly. Shipping costs too high, no Mondial Relay option. La Poste rates are prohibitive for small parcels. However, commercial gesture agreed following comments. Great customer service, but shipping policy could be improved. Prices of Games Workshop products sometimes > official prices. Sometimes good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
The shipping cost are too expensive The shipping cost are too expensive, I paid 14 pounds for a model that I purchased on 11th February and isn't arrived yet, today I tried to contact the UK number phone number but the telephone seems to be out of service,definitely I won't to purchase anymore from this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2021
Good quality model, apparently it's the first time I've bought this brand and it seems more than correct. On the other hand, I find that your prices are very high when you compare identical products on other websites.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 15/02/2021
I have received emails about my order in English French and Dutch That in itself is not a problem but I can imagine that this may be problematic for other customers who do not speak their languages as well Thank you for your reaction to my review perhaps I will get my original message across if I respond in English To be clear I do not have any issue with my order being delayed I understand that considering the current situation with Covid Brexit and the weather a delay was inevitable My 'issue' is more like a suggestion: I received several correspondence items regarding my order in several different languages: Dutch English and French That in itself is not a problem (at least to me) but I'd like to point out that this may be a problem to people who are less comfortable with languages and that handling correspondence like this may come across as less reliable
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
Book ordered (Codex Space Marines) arrived with one corner damaged because it wasn't packed well enough. Only 2 sheets of craft paper in a cardboard box for protection, how could it be so? We need to be more vigilant when it comes to shipping items that are not properly packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
I had a problem with my order but I appreciated your reactivity in contacting me as soon as I made my complaint. Best regards. My
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