Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Fast and efficient delivery, but the products delivered were of B- quality when they should have been of higher quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery a little long but product conforms
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 13/02/2021
Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good choice of product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
I'm satisfied with the models I've ordered and made. Only the presentation of the model is sometimes a little light (Ex on 3 identical models we find 3 different prices: the manufacturers are not the same and the number of parts certainly either).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Good except delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Hello, I have received the missing brush and I thank you for it.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 13/02/2021
Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2021
Excellent and timely service! Thank you!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 12/02/2021
The item is no longer available on the 4th day after confirmed receipt of payment. A replacement or voucher is offered. I only need this particular item and have declared my withdrawal from the purchase contract. Since 1001 modellbau cannot fulfill their part of the contract according to their mail, I expect the full amount already paid including shipping costs back.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2021
Wide choice of brands and modelsneed only to be a little bit patient regarding delivery timing and I recommend the site to avoid sending suggestions for future orders by filling the mailbox unnecessarilythe package arrived with careful packaging to avoid problems with the most delicate models.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 12/02/2021
Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2021
12 days to process the order then postage time also. Not acceptable. I thought I was buying from a Spanish company but it is in France. I looked for a Spanish company to speed up postage and after the order was placed I find it is France which is not a problem but 12 days to process the order!!!! Cheaper and quicker postage to buy from UK supplier. Not happy.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2021
Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/02/2021
I had bought the "Pirates of the Caribbean"" as a supplement to a ship model. Of the 48 figures in the set, only 12 were different. In other words, four figures of each type. Putting four captains next to four pirate brides on the deck doesn't really work. Unfortunately, the figures were also very poorly cast. Burrs everywhere and not very detailed. I would have expected more for the price! What a pity...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
I find it takes a bit long when you place an order and when the products are in stock. Thank you in advance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
Parcel still hasn't arrived It's not your habit Try to find the error
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/02/2021
Good catalog and delivery or
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2021
Correct order but the shipment of a padded A5 envelope could have been sent by registered mail. Delivery by Mondial Relais is a disaster. Delivery time too long and unprofessional service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Products and delivery on time, but prices a little high
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/02/2021
Great choice good service.expectations fulfilled
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/02/2021
Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
of the stock of the reac
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2021
Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
A slightly long lead time. A wide range of paints and models
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/02/2021
Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/02/2021
One of the colors was wrong it comes green instead of black and one of the small pieces was not the right one. Otherwise everything was fine.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/02/2021
The order arrived two months late, it is true that what I expected arrived and it was in good condition, but I don't think I will buy again with such long delivery times.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Long delay in receiving the model due to custom check, but well worth the wait.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
I had a problem with delivery wrong material then after verification they sent me part of the order and the rest refunded with a voucher. Well I am satisfied for the seriousness is not everyone recognize the 'mistake and repair.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
Excellent on-time service.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
Great price very fast shipping. Given the delicacy of the item shipped and the cost of shipping I would have preferred a more padded package.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
They have a wide variety of parts!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Placed two orders which they did not combine postage one order took ages to be delivered the second was lost. They did replace the lost order but overall postage took too long so I won't be using them again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Very happy with the model. Great to find availability of different eras of vehicles.