Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Interesting model to make, don't hesitate to translate the little annotations on the assembly plan to avoid minor problems.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
Havn't recieved any orders yet Havn't recieved any orders yet. Tracking shows last update 02-07-21 .packages in USA but still in transit.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2021
Order complete but lead time a bit long. I was waiting for certain products to continue building my model. Otherwise impeccable service as usual.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/02/2021
Extremely short delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Good service On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Good store. Less good for the site.page locking needs to be reviewed. I hate your cookie policy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
received my orders except for 1but otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Fast and efficient delivery, but the products delivered were of B- quality when they should have been of higher quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery a little long but product conforms
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
Book ordered (Codex Space Marines) arrived with one corner damaged because it wasn't packed well enough. Only 2 sheets of craft paper in a cardboard box for protection, how could it be so? We need to be more vigilant when it comes to shipping items that are not properly packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
I had a problem with my order but I appreciated your reactivity in contacting me as soon as I made my complaint. Best regards. My
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 13/02/2021
Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good choice of product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
I'm satisfied with the models I've ordered and made. Only the presentation of the model is sometimes a little light (Ex on 3 identical models we find 3 different prices: the manufacturers are not the same and the number of parts certainly either).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Good except delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Hello, I have received the missing brush and I thank you for it.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 13/02/2021
Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2021
Excellent and timely service! Thank you!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 12/02/2021
The item is no longer available on the 4th day after confirmed receipt of payment. A replacement or voucher is offered. I only need this particular item and have declared my withdrawal from the purchase contract. Since 1001 modellbau cannot fulfill their part of the contract according to their mail, I expect the full amount already paid including shipping costs back.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2021
Wide choice of brands and modelsneed only to be a little bit patient regarding delivery timing and I recommend the site to avoid sending suggestions for future orders by filling the mailbox unnecessarilythe package arrived with careful packaging to avoid problems with the most delicate models.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 12/02/2021
Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2021
12 days to process the order then postage time also. Not acceptable. I thought I was buying from a Spanish company but it is in France. I looked for a Spanish company to speed up postage and after the order was placed I find it is France which is not a problem but 12 days to process the order!!!! Cheaper and quicker postage to buy from UK supplier. Not happy.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2021
Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/02/2021
I had bought the "Pirates of the Caribbean"" as a supplement to a ship model. Of the 48 figures in the set, only 12 were different. In other words, four figures of each type. Putting four captains next to four pirate brides on the deck doesn't really work. Unfortunately, the figures were also very poorly cast. Burrs everywhere and not very detailed. I would have expected more for the price! What a pity...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
I find it takes a bit long when you place an order and when the products are in stock. Thank you in advance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
Parcel still hasn't arrived It's not your habit Try to find the error
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/02/2021
Good catalog and delivery or
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2021
Correct order but the shipment of a padded A5 envelope could have been sent by registered mail. Delivery by Mondial Relais is a disaster. Delivery time too long and unprofessional service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Products and delivery on time, but prices a little high
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/02/2021
Great choice good service.expectations fulfilled
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/02/2021
Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
of the stock of the reac
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2021
Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
A slightly long lead time. A wide range of paints and models
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/02/2021
Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools.