1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Placed two orders which they did not... Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.
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Response from 1001hobbies
Mr. Sullivabn, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Interesting choice and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Lots of model aircraft to choose from at the 172nd, but sometimes you have to wait at least 2 weeks to receive your parcel if the model is not indicated as being""in stock"" at the time of ordering, but indicated as""delivery within 7 days"" or longer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
products were well received and met my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Good service serious site product diversity
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
At the moment, the order is lost between the 1001 maquettes shipment and the worldwide pick-up. To be continued...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Perfect! Just watch out for products no longer available in your catalog.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
My brush is still missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
I was missing a little pot of Revell contacta glue. Too bad! I'm also disappointed by the acrylic paint. Otherwise, the model is perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
Hello. Everything went well from order to delivery. However, I am not satisfied with the assembly instructions, as some existing parts are not listed. There are no instructions for the front mast. I'm also contacting Heller to let them know what I think. This is the first time I've encountered this problem on a large number of models. Have a nice day. Cordi
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2021
Placed two orders which they did not… Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.
Response from 1001hobbies
Mr. Sullivabn, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
for the model no worries on the other hand the paint pots unusable given their very thick textures almost dry.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
it's all well and good to offer special offers, but you have to take the competition into account. in principle, that's what drives everyone forward, knowing how to compete on much more than just the products you sell. that's the golden rule, especially as you're pretty well supplied in terms of products !!!! It's your choice and I respect it....... Bonne continu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very good. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Large selection of products but lack of new Tamiya Moto products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very large selection, very good products, satisfactory prices. The processing times are perhaps a little long (not less than a week in my case). Very good site nea
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
delivery time
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Placed an order in mid-December money debited from card by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
The price of transport is a little high compared with the price of the model. Otherwise all's well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Impeccable service great choice of products fast deliveryonly downside: the price of some models quite a difference from other sites.... too bad.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
Excellent service..will be using again
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2021
The negative comments regarding shipping coming from the US I don't think are fair. We are in the middle of a pandemic as we all know and I know businesses are doing the best they can. They also can't control the shipping speed. We need to understand that all falls on the courier's. Anyway I placed my order and checked on it periodically and it kept updating until it shipped. Once it did I got tracking and my order came in very quickly. It's worth noting that it was with normal shipping speed also. I would gladly order from these people again. I can only speak from my experience and it was excellent! Thank you again 1001 Modelkits!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
Fast shipping! Box arrived damaged and open. No protection in the package. I did not contact customer service because the contents were n
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Verified Buyer
Rating: 3 out of 5
following a purchase from 07/02/2021
has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2021
has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
I ordered from 3 stores at the same time on the same day (Monday). One store delivered on Thursday, one on Saturday and this parcel is due to arrive on Monday. All via DHL. I personally think that's too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Too bad the plexiglass box on Traction 143 is a bit cracked. But it doesn't matter, as the car fits into a larger display case for a Resistan fact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
nothing to say correc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
as satisfied as ever with the layouts and speed of order dispatch
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Bravo for the packaging of each paint container. Careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Delivery on time. Concerning the contents, the Revell model paints are of very good quality, but the Heller paints are of poor quality (several pots are almost identical).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
everything went well, both with the products and the delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2021
Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
quick response to a question asked. very wide choice of models and accessories -very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
The packaging leaves a little to be desired. The boxes were a little crushed. Not very annoying for my order of 172nd figurines, but could be for other models.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/02/2021
Ordered Revell colors arrived on time well preserved colors
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/02/2021
material arrived on time and well packaged sin for the descriptions on the site of the models that are not always detailed and you have to go a bit by intuition
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/02/2021
Fast delivery and good status tracking. Prices could be a little cheaper ??
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