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Rating: 4 out of 5
They have always been at the top of their game for my orders. I only give them 4 stars because their prices are a little too high... But otherwise nothing to
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
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Rating: 2 out of 5
Even though I've found what I've been looking for for some time, I'm surprised at the prices of the products. Products much cheaper on other sites found recemm
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A
Rating: 4 out of 5
Many products in stock.
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A
Rating: 2 out of 5
Once again the order was delayed and did not arrive complete... Yet on the day of purchase ALL products were listed
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Rating: 4 out of 5
I would have appreciated finding all the paint references and a faster shipping time. Cordia
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Rating: 4 out of 5
Order delivered quickly
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A
Rating: 4 out of 5
Fast delivery, well packaged. If you buy a model to build, is it supplied as a kit (paint, glue, etc.) or do you have to place a second order to obtain these supplies?
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A
Rating: 4 out of 5
correct order
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Rating: 2 out of 5
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
A
Rating: 3 out of 5
Delivery time relatively long parcel arrives well packed but well almost 10 days to receive a package is too much
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Rating: 4 out of 5
Easy ordering, fast delivery, compliant products.
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Rating: 4 out of 5
long delivery times and inconvenient timetables the model is great
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Rating: 3 out of 5
Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.
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Rating: 3 out of 5
There were errors that took a long time to correct and were badly corrected. It's not wonderful
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Rating: 4 out of 5
I give you 4 stars if not 5 stars if it had not had this delay to the first order.
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Rating: 4 out of 5
very good despite the fact that the package arrived very ab
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Rating: 3 out of 5
Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.
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Rating: 4 out of 5
Great product the shipping could be better.
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Rating: 3 out of 5
Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is
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Rating: 4 out of 5
For a first experience, it's easy to build the model. I recommend
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G
Rating: 4 out of 5
Lots of choice delivered on time Sometimes French mail that language I do not speak so minus point Otherwise very satisfied
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Rating: 4 out of 5
Many models unfortunately too much delay but good always had my comman
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Rating: 3 out of 5
Order fulfilled in biblical time for a product presented in stock and instead not available. Too bad
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V
Rating: 4 out of 5
No comment really. Product is fine, mail was a bit slow but not a problem.(perhaps my product came from overseas?)
V
Rating: 3 out of 5
Zeer ontevreden! Een artikel besteld op 06/12/2020 en tot op heden nog steeds niet ontvangen. Na herhaaldelijk contact doen ze me verschillende 'aanbiedingen': 5% korting op volgende aankoop een credietnota terugzenden van artikel (!). Terwijl de wettelijke levertermijn van 30 dagen ruimschoots is overtreden en ik dus recht heb om de verkoopsovereenkomst ongedaan te maken en ze mijn geld terug moeten storten!
A
Rating: 2 out of 5
Frankly, the preparation is too long and the top of the propeller plate does not correspond at all to the photo. My hpi motor housing is very satisfactory.
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C
Rating: 4 out of 5
Fast and trouble-free shipping in a timely manner
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V
Rating: 4 out of 5
The company sent the wrong items. It took me six emails to finally get them to somewhat acknowledge the mistake. I was supposed to pay postage to send the wrong items back to France. I'll never do business with the company again. $50 out the window.
C
Rating: 4 out of 5
Perfect for gifts and very punctual
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Rating: 3 out of 5
Great experience I will definitely repeat it
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V
Rating: 4 out of 5
Great service!
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Rating: 4 out of 5
pretty good supplies from here ands... pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
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Response from 1001hobbies
Dear Mr. Jason, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 3 out of 5
My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.
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V
Rating: 4 out of 5
pretty good supplies from here ands… pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
Response from 1001hobbies
Dear Mr. Jason, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
G
Rating: 4 out of 5
Good service only the information to track the package was in French too bad
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G
Rating: 4 out of 5
Am a regular customer at 1001 Modelkits They have an excellent assortment also for the 1:72 enthusiasts Fast and correct delivery
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Rating: 4 out of 5
well packaged products conform to the order but delivery time a little l
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Rating: 3 out of 5
Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
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Rating: 4 out of 5
good good product
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Rating: 3 out of 5
Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival