Customer reviews of 1001hobbies

bonjour j'ai mi que 2 etoiles suite a la réception du char rc henglong king tiger parce que malheureusement au bout de quelques secondes le char s'arret net et le phare avant ne fonctionne donc je suis asser decu de cet achat d'autant que je voulai en acheter d'autres . et si a chaque fois c'est pareil ben c'sera non cdlt orgawitz christian

Once again I buy a product that is available on the site and that is not really available 3 weeks later.

received a package of a henglong 116 king tiger rc tank and after charging the battery the tank switches off after a few seconds and the headlight doesn't work, so I'm very disappointed.

Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.

The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.

Fast, compliant shipping

On that score: Respect. Go to

Package received late but well packaged. Quite satisfied apart from the stamp.

Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com

Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).

It took a little too long to send because of the resonance there is p

I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco

delivery time a little long postage a little expensive but I have no choice you are the only ones on the market to have so many models and decals I am looking for a breguet 14 172 to customize it in LATECOTER AERIAL LINES as soon as you have it available let me know

parcel arrived in good condition but the delivery time is much longer but excusable in view of the context and the current period.

item in perfect condition and very quick in the delivery

I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.

Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.

Products as ordered. The only drawback is the price of delivery, which is still too high, especially for the packaging, which is still very mediocre.

I followed the instructions as to which colors to buy for the model purchased as a gift. I ended up with 0 matches with the indications on the box. Extremely disappointed and unworthy service. I hope you can find a solution quickly. Thank you After contacting 1001hobbies an efficient solution was found and I hope that in the future the indications on the site will be more accurate.

Delivery times not respected and minimalist packaging. Too bad, because the site is supe

Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.

Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.

Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.

a big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.

Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.

Despite the rush everything delivered neatly on time Very satisfied!

Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.

Delayed delivery.

Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.

Extensive and explanatory site although shipping costs are not very detailed. Perfect and durable packaging taken care of even in details. Competitive prices and variety in models. I am very satisfied

I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn�t understand it. It is December 29th and I still haven�t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don�t even know if it�s still coming or if I lost my money. I choose your company because of all the good reviews.

So far everything is great. But the delivery time is already very long.

delivered correctly with no errors

A little disappointed with the product. The box arrived badly sealed and damaged. The model itself is fine, but I was expecting something a bit better.

Christmas gift received on time well packaged nothing to redi

Easy order, delivery a little delayed but nothing abnormal considering the situation. A missing item in the parcel was sent afterwards so that the main delivery could be made for Christmas I called the Sav excellent welcome and problem solved immediatelyI r

Very long preparation time for 1 item in stock: order placed on 1012 and parcel received on 2912. Too bad for Christmas. Otherwise, the product was as expected.

A wide variety of products, excellent quality... but a delivery problem despite an early order. Result: a great made-to-measure gift that arrived t

Delays too long and not respected. Order made with express delivery at 20€ for reception before the holidays still not received and surprise spoiled. T

le 2312 le site a présenté quelques signes d'essoufflement je n'ai réussi a finalaliser ma commande qu'5° essai c'est la rançon du s