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A
Rating: 4 out of 5
Please .... pay attention to the delivery time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
order very easy on the site reception of the goods the day envisaged... perfect now it does not remain any more but to see once the model my
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A
Rating: 4 out of 5
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
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Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
perfect merchandise. shipping a little slow but nothing negative to report.
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V
Rating: 4 out of 5
Delivery was prompt. Everything was well packaged. Again and again.
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V
Rating: 4 out of 5
GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
V
Rating: 3 out of 5
Love the kit Vive la France!
C
Rating: 4 out of 5
little possibility to speak in Spanish on the phone
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V
Rating: 4 out of 5
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
Very good, except that when I ordered it wasn't clearly stated that the shell and paint were not included, so I was a little disappointed when I received the product. But if nothing
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A
Rating: 3 out of 5
Delivery.time.too.long
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G
Rating: 4 out of 5
Neat heur That will get me through the lockdown
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G
Rating: 4 out of 5
Fast delivery good service
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A
Rating: 4 out of 5
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the "tracking" was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it's a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
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Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 4 out of 5
Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet
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A
Rating: 4 out of 5
Very good! Fast delivery, order as expected
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A
Rating: 4 out of 5
Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.
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A
Rating: 4 out of 5
Package arrived safely
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A
Rating: 4 out of 5
It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No
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V
Rating: 4 out of 5
Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.
C
Rating: 4 out of 5
The ordered material has been received correctly. Perhaps a little more speed would be positive
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C
Rating: 4 out of 5
Received without problems and as expected. It took a little longer to arrive than usual on Amazon but it was fine.
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A
Rating: 4 out of 5
The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.
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A
Rating: 4 out of 5
satisfied: delivery ahead of schedule - good condition
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G
Rating: 3 out of 5
Cutty Sark The parts look as expected there does seem to be a single part missing Fortunately not a crucial part so that will be fine when building The delivery was supposed to be between Dec. 3 and 8 unfortunately the package did not arrive until the 12th
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A
Rating: 4 out of 5
Long wait for delivery
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A
Rating: 4 out of 5
RAS. The package was delivered a little late. Otherwise correct transaction.
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A
Rating: 4 out of 5
Good preparation but too long lead times for products in sto
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A
Rating: 4 out of 5
simply impeccable!!!...
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A
Rating: 4 out of 5
Very good! Very large selection, fast delivery
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A
Rating: 4 out of 5
Despite a small problem quickly solved when creating my account, I received my order within the promised time. Thanks to Laure in customer service for her professionalism and responsiveness.
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A
Rating: 4 out of 5
One of the items was announced to be in stock when it wasn't... Too bad... Delivery time longer than expected. Was able to contact someone easily... That's a plus. Satisfied all the same.
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A
Rating: 2 out of 5
Poor quality model and long delivery times
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A
Rating: 2 out of 5
Purchased only with paypal or credit card. My order was supposed to be shipped within 35 days instead it was shipped after two weeks in fact not a serious delay but in asking for explanations I was getting discordant messages those who told me that their regular supplier no longer had it available and they sn sn turned to another and those who blamed the courier delays generically. I started to lose confidence. The turning point was only when I threatened to turn to my bank for a chargeback a few days and they shipped.
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A
Rating: 4 out of 5
Order conformed and received within the advertised time
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A
Rating: 2 out of 5
Hello Sir Madam! I have received the package the miniature car very well but the plastic box where the car is inside in very bad condition! I am dissatisfied for
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A
Rating: 4 out of 5
Impeccable parcel. The post took a long time.
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V
Rating: 4 out of 5
Great product but shipping took a very long time.
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G
Rating: 3 out of 5
Lots of choice but in case of an incorrect delivery very poorly accessible service department If it does manage to make contact the problem is solved satisfactorily
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A
Rating: 4 out of 5
Products and delivery as expectedeverything ok.
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