1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Don't worry about the site, there's a lot of interesting stuff, I'll come back to it later. On the other hand, the delivery times are frightening for material marked in stock. Your competitors delivered to me in three to four days. To be improved. S.C
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Apart from the delivery man, RAS.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Product conforms but delay too long and packaging damaged
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/12/2020
excellent service
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/12/2020
Order processing time too long, delivery time too long considering cost of postage.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2020
Lots of catalog where you can find what you want and fast delivery despite the distance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Products conform but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
it is to offer so I can not evaluate the items impeccable delivery time corrected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
top-notch parcel delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
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Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
A little long to receive the parcel but a great choice of references
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Order conformed and received quickly. BRAVO
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2020
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
immense choice order arrived well in good condition the only downside is the slowness of delivery but in these hectic times ... thank you en
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Delivery time too long and no answer to my questions from my supplier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Good explanations. The models are of good quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2020
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
A clean sweep
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
Good quality
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/12/2020
It’s a shame It’s a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Response from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/12/2020
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/12/2020
Found just what I was looking for and fairly good delivery time from across the Atlantic despite Covid restrictions.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/12/2020
the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/12/2020
It's a shame It's a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
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Response from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2020
good piece... nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
perfect except for a slight delay in shipping
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/11/2020
Quick order processing good prices everything as expected! Thank you!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
I am very satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
It's a pity that the models are not pre-painted.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2020
Great store but their items are out of stock quickly. When I get notification for restock of items, I get multiple email reminders more than is necessary.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2020
Took a while to deliver but my item arrived in perfect condition. Great customer service when contacted. Thanks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Delivery time a bit long. And I had to relaunch...... A bit of a shame... No worries about the parcel... More on the next delivery for the Christmas order I placed
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 29/11/2020
Website is not reliable Promises are not kept Dutch site but you are spoken to in French and then on request in English Part of the delivery was not immediately in stock To find out I called 4 times Promises were kept partially and late 2x was only delivered after the umpteenth phone call If nothing changes then for me it was the 1st and last time
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