Customer reviews of 1001hobbies

Good products but delivery a bit long

Very pleasant, although it still lacks a pi

Arrived on time niquel well packaged

Hello Sorry, but for a fairly expensive model with practically no assembly instructions, it's a (very) shame.

Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.

Easy and efficient

Very bad time of specail courier to my… Very bad time of specail courier to my address - more than 3 weeks and order not received yet !

Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.

Very bad time of specail courier to my... Very bad time of specail courier to my address - more than 3 weeks and order not received yet!

Too long waiting time without any info. only after own inquiry came an email. 18 days after the order although the article stated 2 to 4 delivery days. I expect under the current conditions -Corona- no standard delivery but 18 days is too long and the national (Germany). 25-11-2020 Delivery completed 20-11-2020 Your order has been shipped 20-11-2020 Your order has been shipped 18-11-2020 Package is being prepared 09-11-2020 Order in process 06-11-2020 Payment received

order placed 12 days ago:still not picked up by collissim

Not much information in the tracking system. A little long for a Colissimo but arrives well packed and in good condition.

Everything went well I am very satisfied Thanks

Great products but very slow shipping I waited 20 days to get the package check availability well

The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.

It would be desirable to have more precise assembly instructions in FRENCH.

Products delivered as ordered. However, contrary to what was displayed on the merchant site at the time of ordering, the items ordered were not in stock and had to be restocked by the supplier, which delayed the dispatch of this order. After a complaint, the sales department estimated that this product would be shipped within 3 to 5 working days, but I'm positive that it was in stock (four items remaining) at the time of my order. While this malfunction of the site or stock management had no effect on the final outcome of the transaction, it did damage the image of the service.

Good selection of models and accessories and fast, reliable delivery.

Delivery service too expensive for a waiting time of 1

Very long delivery time. But good service response

Fast delivery but long time between order and dispatch

the expected product arrives in good condition and wrapped in a timely manner

Hello, first successful experience. A few comments on the stability of the site (I very often lost my basket while browsing elsewhere on the site). In my opinion, the search engine could be improved. It is also possible to write a note to the recipient (gift). The packages were well wrapped, but no note. A bit disappointing.

Everything seemed to be in order but TDLR: Wrong product receivedAfter more than a week of contact I only received a return request at my own expenseThe product I received was not the same as what was indicated on the siteThe site advertised the Arnold HN2301 while I received the Arnold HN2300It is a small but important difference as the products look the same but work differently technically. On the day of receipt I sent a message via the ''support'' button to customer service with a short description of the problem and pictures of the product I received A day later I received a reply asking if I wanted to send pictures of the product I did this again In the end I spent more than a week with no more than 1 e-mail per day in an attempt to explain the difference and to arrange a solution for the wrongly sent product. Finally, on November 20, I received a message that I could fill out a form for a return request at my own expense. It is unfortunate that a support issue takes more than a week especially if the support turns out to be a wall that is not willing to help you but instead does everything possible to make the already unpleasant situation even more unpleasant Whether this is due to unconscious incompetence or deliberate stubbornness I will not say. This was my first and last experience with this website.

fast and well packed! thank you B

Hello Your package is missing the glue and paint! Ordering these accessories separately is VERY EXPENSIVE! You could enclose them anyway. What can we do with a model to be assembled without these accessories? It looks smart to give an incomplete gift. If you order on the internet, it's to save yourself running to the stores, and here I am! Thank you, I could have done without it.... Sincerely anyway. J

I recommend this site. Correct packaging, fast delivery. series

I bought it on November 9th and it still hadn't arrived on the 25th, even though I was charged €7 for Colissimo 48h delivery and I live 16km from the store. Even Vinted deliveries are faster.

The models look good, but I haven't yet assembled the one I've just received. Still, it's a bit of a hobby""a bit expensive"". But there's the pleasure of the realization. Cd

Only went to 1001 modelkits because it was either them or China. If I had gone to China for the items I would have got them for half the price at 1001 modelkits. only problem with China is you have to wait an eternity for delivery.

Beautiful and easy models Correct order processing and shipping

Hello I'm satisfied with my purchase. The mechanical chassis and engine seem to be of very good quality, as does the radio control system. On the other hand, I have no opinion on the bodywork, as I've only received the mechanical part of the package I ordered, even though it's clearly stipulated on your offer that everything was included (complete car). So I'm looking forward to receiving the bodywork so that I can give you my opinion on this part of the car that I still haven't received. Sincerely Cl

Nothing to say, everything is fine (order processing, perfect delivery).

The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper

compliant delivery only I don't understand why the decal has already been cut following the dotted line

Goods as described

The promised shipping costs that are NOT charged for an order over 69 euros are still charged to me already twice.

Hello, I have asked twice because in my order I have not received my suspension kit for Ducati Panigale and still no answer. Mr BOU

Just a little long to deliver because of the covi

Not a bad choice of models or equipment, but maybe we should add the Vallejo paint, which doesn't have enough shades, and review your prices, which seem a little too excessive to me! (and I'd love to find the model of the French noratlas 2501 in 172 sea scale).