Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/11/2020
Satisfactory packaging but almost 1 month for an order of 6 pots of paint! No information on progress except when I contacted the site by e-mail (quick response but no estimated time). No word of apology ... nothing It's a shame because my 1st order was perfect. In short, the paint I ordered 1 week before the containment to keep me busy was received a few days before the containment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
very good too bad no free shipping for such a small parcel
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/11/2020
does what it says on the tin
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/11/2020
One package arrived broken
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2020
poor logistics completely outdated website ergonomics non-existent customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
The only b mole c the time 1 month otherwise very series
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Satisfied with my order received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
The items I ordered arrived in good condition and well packaged. The website could do with a bit of work: filtering by multiple criteria or keywords doesn't always work properly. Otherwise I'd have been
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Yes satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Three orders placed with 1001 Maquettes, all well managed, no major worries. Orders are processed and dispatched quickly. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
everything was relatively good since I placed an order. However, I don't understand why the references for the humbrol paints don't match the table.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2020
Delays too long to take charge of the order by the salesman and delays too long to take charge of the parcel by colissimo the expenses of delivery are for 48h and not 1 semai
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2020
Package delivered on timebut packaging crushed and model case
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2020
The choice is great but delivery takes too long (2 months).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Activity time a little short, but still a good product.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/11/2020
1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Quality service but delivery a little long compared with some sites... That said, you get personalized, efficient service if you contact the site, and advice from friendly people... In short, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
No disappointment except for the delivery time ....but difficult economic situation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
very satisfied with my order the items are quality but shipping times are too long for someone who is waiting for his order to move forward in his activi
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
2 orders placed at the same time over 15 days ago... one is still being prepared... not nor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
fast delivery ( given the context ) products available nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
The site is not always well designed. You can't refine your search properly. It's complicated when you want something specific.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
Insufficient packaging broken box fortunately it did not touch the model
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Top products available and competitive price! I would have liked a little surprise or a little note when I opened the parcel :) Otherwise everything else was perfect! Me
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/11/2020
Product unobtainable in other sites conforms to pictures fast delivery time kind in answering some clarifications Excellent all I recommend it
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/11/2020
Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/11/2020
fast delivery everything was well packed
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/11/2020
It just came in a little late
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/11/2020
I find the delivery time very long compared to other deliveries from different companies.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/11/2020
Everything super only a little long delivery time otherwise everything best to recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2020
It took almost a month from the time the order was placed to two emails sent to 1001 hobbies before customer service contacted the supplier. Result: the gift has arrived tr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
Good store with plenty of choice, but I would have preferred my purchases (several miniatures) to have arrived in a box and not just wrapped in bubble wrap. I hope my next order (plastic and resin kits) will arrive in a c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
satisfied but italieri could attention on parts 3 important errors and errors on the paintings advised is it possible to have a kit painting for any model d on the other hand to find a globe of 40x20x20 for the freighliner 120 special that I have just finished wishing you a good day p.s do you qqle something for the 27
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2020
Item corresponds well to the order. Perfect packaging. The fault: order placed on Nov. 4, 2020 and card payment immediately debited but package reported gone a week later !!!!!!! Usually payment is made when the goods leave, for reasons of security.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2020
Satisfactory order but rather long delivery by colissimo it is perhaps due to the current situation
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/11/2020
Easy to order and if an item is out of stock you get a reminder when it is available again
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/11/2020
Delivery a little later than expected but otherwise very good.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/11/2020
One of the boxes was missing a figure (puppet) Otherwise it looked good
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/11/2020
Correct as it should be!
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