Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Good reception very bi
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/11/2020
With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/11/2020
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/11/2020
Very fast service highly recomended.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/11/2020
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/11/2020
Good morning. the arrival of the package was faster than I expected. The packaging and conservation of the boat was perfect. The doubts that I expressed I could solve before your reply. I still thank you for not leaving me alone. On the other hand, I have not received satisfaction about the failure of the rudder servo, which had a broken cable. I do not rule out that it was my fault when I unpacked it but if I had not found it in a craft store that brought me home a similar model and repaired the original I do not know what I would have done. Happily I was able to enjoy the assembly and sailing this weekend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Simple fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/11/2020
very reliable site fast shipping
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/11/2020
I Had not understood that I had to paint the Monoque shell
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2020
I ordered 2 books from there which were both shown as available. The order then stated that one of the two was backordered, which then took more than 14 days. However, when I asked by e-mail, I quickly received a polite and competent reply that my order would be delivered within the next week, which it was. In the meantime, the book in question was still listed as ""Available"". However, as the book was no longer available anywhere else, the whole thing is still acceptable for me, only the delivery times could be better managed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
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Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/11/2020
Efficient Great product and an efficient process in receiving it.
Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Glue not supplied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
concerning my last order placed with you . there is nothing to report since it arrived very well protected and also well delivered to the date provided . continue c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Good but no assembly instructions in French :so a little minus .merci Google!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
No complaints but a delay in delivery due to colissimo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2020
Sanitary crisis ok but after 2 weeks parcel shipped but not delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Very nice model m But it's a shame we can't use it as a prop in the theater, more for collectors m
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/11/2020
The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/11/2020
Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Fast deliveryproducts conform and well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
one of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2020
I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Long delivery times
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2020
I give you a 2 star rating because some parts are missing to make the tube we ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
I received my products without any problem, despite an error in the references.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/10/2020
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2020
Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/10/2020
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2020
good site and i will use again
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/10/2020
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
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