1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Really wide choice friendly welcome fast, clean and well-packaged deliveries (Collissimo). Prices a little higher than average in general, but beware: sometimes this is downright excessive (Reskit Aires...). I've been an avid model maker for 40 years, and I'd like to recom
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
good quality however the website was... good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
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Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/10/2020
good quality however the website was… good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/10/2020
So far it's all going well but because of the Corona crisis I can't really say much about it. Sometimes everything goes smoothly as it should and other times I can chew my nails off for as long as it takes but so far I'm a satisfied man ps the transport companies are making a mess of it especially DHL Keep up the good work 1001 I thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/09/2020
original item ordered did not arrive as got sent wrong item and when tried to correct original given as unavailable so made request for substitute item that received ok, a bit disappointed that original item not available but substitute item ok so satisfactory outcome after bit of a wait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Everything is correct except for the use of ""coupons. The e-mails sent are incomplete and not always easy to use. We'll put this down to inexperience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
efficient service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/09/2020
The Company communicates in incorrect Italian. The expected delivery date was exceeded. Without my request I was notified immediately that the order was completed. From subsequent emails the order was actually completed more than a week later and subsequent to my reminder. This does not engender a climate of trust. The online tracking on the site is not useful as it has only a few possible statuses and does not clarify the status of the order. I did not give three stars because in the end the product arrived to me and is what I ordered. But the information to the Customer is severely lacking.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/09/2020
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
The boxes were damaged and some crushed. But luckily no part of the models was touched. The carrier should take more care of your products. Otherwise I have nothing to say about the rest of your service except that it was perfect. Sincerely FrédÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Well done for handling the order of 16 09 2020 delivered on 25 09 2020 . However, this replaced the same order of 30 07 2020 which never reached me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Delivery a little long for their rest all is ok
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/09/2020
well packed and quickly delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
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Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
Good except for delivery problem
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/09/2020
Delivery time does not correspond to the information ?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
Perfect shipping... Always satisfied. The delivery time was a bit longer than usual...that comes from the carrier apparently. In short, I'm sticking with 1001 maquettes.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/09/2020
Nothing to complain about: professional.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/09/2020
The site offers a wide variety of products the purchasing assistance works and the prices are acceptable. Delivery time to be improved.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 24/09/2020
The service is fine but to just charge the shipping costs for a package for letter post is a shame! Gr Marcel
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Verified Buyer
Rating: 3 out of 5
following a purchase from 23/09/2020
Great people to deal with.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/09/2020
It took 2 weeks from ordering to delivery. A bit long. Otherwise everything ok. Gladly again!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/09/2020
Good service?Shipping is?
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/09/2020
French mails regarding when my order will be delivered I can't do much with.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times - payment included special courier charges. Too long time !
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2020
Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times... Shipment arrived after two weeks times - payment included special courier charges. Too long time !
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Response from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/09/2020
A little more feedback would be nice. Packed Ready to ship Shipped
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/09/2020
Airplane made well apart from the engine assembled crookedExceptional and fast delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times… Shipment arrived after two weeks times - payment included special courier charges. Too long time !
Response from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
First order speed of service nothing to add
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
A long wait
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/09/2020
Hello I still have not received my package Rondineau Edd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2020
After a little problem with delivery time ... My order has finally arrived ...thank you for your reactivity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !
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Response from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !
Response from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2020
Perfect shipment and well packed everything OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Efficient service but a bit expensive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Model conforms to my expectations fast delivery however a shock on the packaging crushing or other fortunately without engraving
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2020
Have not received package three weeks out so far. Cannot get any info as to whom the delivery company is ieUSPSFedEx UPS etc etc etc..I do have info that my package has arrived in the US???not impressed !
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