1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Correct, you can find just about anything you want and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2020
the last delivery was compliant long but compliant the compressor delivered with English instructions! very unpleasant
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong item. Then they suggest I pay to return it then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Quick delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Very clear site Good search system Sometimes a little long...due I think to the many connections
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
The model kits are in good conditions... The model kits are in good conditions. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.
Translated reviews
Response from 1001hobbies
Dear Mr Ajero, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/09/2020
The model kits are in good conditions.. The model kits are in good conditions.. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.
Response from 1001hobbies
Dear Mr Ajero, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/09/2020
The puzzles in the catalog are mostly unavailable, and this has been the case for quite some time. Too bad.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/09/2020
everything as ordered
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/09/2020
Great availability of models and fast delivery. The site is not super clear I can't filter by scale
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2020
Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.
Translated reviews
Response from 1001hobbies
Mr. NEWTON, We inform you that the ordered product is in stock. You placed your order on 13 September at 11:28 am, your package was shipped on 15 /09 at 8:20 pm. Your mail was handed over to La Poste by the sender on 16 September 2020. We regret the delay in shipping from the carrier LAPOSTE and apologize for this delay, but you will understand that the health procedures currently in place, may indeed, extend the delivery time and we regret it. Have a nice day . Customer service 1001 hobbies.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/09/2020
Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.
Response from 1001hobbies
Mr. NEWTON, We inform you that the ordered product is in stock. You placed your order on 13 September at 11:28 am, your package was shipped on 15 /09 at 8:20 pm. Your mail was handed over to La Poste by the sender on 16 September 2020. We regret the delay in shipping from the carrier LAPOSTE and apologize for this delay, but you will understand that the health procedures currently in place, may indeed, extend the delivery time and we regret it. Have a nice day . Customer service 1001 hobbies.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/09/2020
Received without problems and reasonably fast
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/09/2020
Order placed as gift for my nephew. Came nicely wrapped and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Very interesting price and delivery. Perhaps a more precise description of the products to avoid certain misunderstandings.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Perfect complete order reasonable delivery time careful packaging nothing to complain about!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Excellent choice of products. Delays and shipping costs a little high
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/09/2020
Excellent product received on time 1 box was a bit dented and the figures were in a bag instead of neatly on a frame That gave the feeling that I had bought something 2nd hand
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
12-day delivery - a bit long, but the products are top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/09/2020
Hello Disappointed by my purchase... I took an AV Iso DC output transformer! So this is my mistake... At a price of 4€ and 7€ shipping... Too bad for me... So be careful and precise when you buy. Otherwise, a very professional and pleasant welcome at
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Fast, careful delivery - shame that the labels hide the paint references.
Hello I ordered two models on 270820 under no 221651 and I still haven't received anything. Best regards Pierre poud
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2020
Last time I gave them two stars and thought I was being generous. I can totally understand delays during the pandemic and, if they can finally, four months on, deliver something I thought impossible to find (which they did), I must say a thankyou. They get so many five stars, but too many one stars, suggesting a huge variation in perception. I would bet that an easy order, of readily available products, gets through in no time. Any problem though and the issue then becomes communication or the lack of. How often is that case anywhere? Even the standardised repeated replies, here on line, to the most favourable reviews, suggest a simple failure to communicate with customers. On this occasion though I got constant messages about delivery progress, for a product I had assumed impossible to find. Complete contrast to my previous experience. I will not judge them too harshly now, they have had problems with moving site I do know and there is some suggestion of a worldwide virus problem of some kind. Good luck folks.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2020
I received the goods, but because it was an international delivery, it took longer than I expected. I have been unable to open the product for health reasons, butI trustit will be Ok
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/09/2020
Customer service was exceptional they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 12/09/2020
This model arrived missing a major part looked like the box had been tampered with but I didn�t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I�ll keep looking.
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/09/2020
Order on 25.8 the articles are still on (supply from the manufacturer.)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2020
I am very moderately satisfied because I ordered 6 aqua colors and received 5 aqua and 1 oil I am not sure to recommend you next time.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2020
Punctuality 10 friendliness 10 packing arrived 5 you could devote a little more in packing the goods however satisfied thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2020
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Translated reviews
Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/09/2020
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
Good preparation package well done but a little long lead time However I will continue with you thanks to the choice you offer
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2020
The parcel was well received on the agreed date, a fine product, but it was a real disappointment to see the assembly instructions in English and Chinese! as for the paints, it's a real headache to find the right matches.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Shipping time too long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Delivered very quickly when the products are in stock and, having already dealt with the after-sales service, it is a pleasure to work with.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
It was good that the low-cost version (without paint) was included here. And the delivery time (despite the need to restock) turned out to be reasonable.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/09/2020
The website was well organized and the purchase was delivered with efficiency. A very positive experience!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2020
Hello I bought 2 tubes of glue and one of them leaked in the packaging. I got my hands full of it and as a result the tube has been cut open. However, I have to pay another 6.99 euros and the site doesn't allow me to order only the glue with the 5 euro voucher. So it doesn't solve my glue problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2020
A lot of choicedelai fast for my first order and very lond for the second.Very satisfied with the accessories.
Translated reviews
We use cookies for audience measurement and improving user experience.