Customer reviews of 1001hobbies

I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.

I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times

Hello I'm a 172 aircraft kit builder (1975-1990), and I'm very pleased to find on your site so many 172 accessory kits and decals from all over the world. This saves me a long search on the web for rare products, and guarantees me their secure delivery within controlled deadlines. The prices of the items may sometimes be a little higher or a lot more expensive BUT THE TIME SAVED, THE SERVICE AND THE RELIABILITY MAKE UP FOR IT! Sincerely

on the paint cans you added warning stickers in French the only problem is that you stuck them on the paint reference. As there were two brown colors, it was difficult, fortunately I managed to remove some of them.

Packaging slightly damaged, but no consequences for the merchandiser

I received the shipment very quickly and without any problems.

The site has a wealth of products and it is quite easy to place an order. Sometimes prices are very ballerine and there are discounts that are often short-lived but on average you spend less than in the store and with an enviable selection. Better care should be taken with the accuracy of the site, which sometimes misleads perhaps because of incorrect links.

Too many miniatures don't conform to assembly standards. Some manufacturers border on fraud, e.g. Master Box LTD boite French Hussar Napoleonic war Serie, where no parts could be attached. Be very careful, it's up to you to check the conformity of the equipment you are selling. Amadeu

Package arrived on time and well packaged

Why ask the same question twice?

Order received promptly, well packaged, no worries

Very responsive customer service

Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however

I wish the nomenclature was in French.

very good packaging product delivered on time but with delivery price remains to be seen without delivery billing.not disappointed for this second order competitive prices. lack of promos compared to other sites

A little long to receive my parcel. No stock, so longer waiting to receive the model from the supplier and send it back to the clie.

Ordered accus lipo 1s. I received a lot of emails too. Postage for a shipment weighing just 10g with packaging at 7.99!!!! Too high. Could be delivered by recorded delivery. Delay in delivery.... Don't be surprised if you buy from an American logistics platform..... A bon ent

Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however

My order arrived quickly and well packaged

Long order processing times

Article as described

I'm always happy with your service, but the post office is a disaster! Best regards. ROUXEL Jean-Loui

Revell models in line with the price ( average ) but for my 8 year old son it's very good. The downside is the delivery: the boxes were quite damaged because the carriers don't give a damn. Fortunately, the inside was intact. I don't know if I'd get a 130€ Tamiya model delivered by

Good merchandise but delivery time longer than expected (colissim

On the plus side, I found 2 items that were out of stock all over the world. Negative side: prices in the high range. Delays a little long between payment of the order and dispatch of the package: 12 days.

Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.

Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much

Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.

Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s

As always, no worries from order to delivery.

There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.

The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.

Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.

Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s

long lead times

Very good service and perfect model package! Only the delay was a little longer than announced But otherwise

So far so good. Delivery later than stated. Since placing the order, I've been receiving spam mails...

Correct items fast reception

the quality is good Only if you read the reviews it is within a week in England or America so why does it take 6 to 8 weeks for delivery in Holland

Very long wait and no reply to a sent mailWould not order here again