Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
Delivery and merchandise are correct as ordered.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 20/06/2020
Everything is fine only the delivery times are very long
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/06/2020
Good price, range and dispatch, although delivery was disappointing even considering crisis. Lack of recognisable item codes as well as their reference makes more difficult to find things - and appearance on search engines
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 20/06/2020
Parts are missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Parcel well received serious follow-up on the other hand I had to repurchase an adapter of English-French plug.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/06/2020
I am awarding 4 stars because the advertisement leads one to believe you are a UK based company and it was only when I was advised by Hermes that they had a parcel from B2C Europe and upon subsequent delivery that I realised you were based outside UK. That in itself is not a problem, I am happy to deal with companies outside UK, it was just not expected. Apart from that excellent, kits were as ordered and dispatched promptly but delivery was longer than I expected as I thought you was UK based, but was ok considering you are not UK based..
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/06/2020
It was a gift and he loved it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2020
un reference qui manque dommage que l'on attende qu'elle soit de nouveau en stock cela bloque la commande sinon tres bon site avec un grand choixet de qualitè. cordialemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Good overall despite the difficult economic climate. Sincerely
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/06/2020
I placed my order and paid in full on May 29, 2020. To date, I have had no news about my order and no advice of any kind about delivery times. I regularly check the site, which tells me that my order has been in process since June 1, 2020 and that one of the requested products is being restocked, but no details of any kind have been given to me, even though the site has my full contact details, including my e-mail address. This shows not only a lack of follow-up but above all a lack of consideration for my needs.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/06/2020
Took over 2 weeks to arrive. Could have been shipping. But pleased with the product.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/06/2020
First shipment returned to sender, then my order was shipped to me urgently.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
nothing to say or recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
excellent satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/06/2020
I had ordered 4 pots of paint""flat black"" from Tamyia . Although the shipment was very satisfactory, the quality of the paint was not the same. My first order was completely satisfactory (glass jar with color label), but this latest order (glass jar with black and white label only), while the color was perfect, the texture wasn't the same. I was careful to mix it, but it was never so fluid and so easy to apply. So I don't know if it's much thicker than it was originally, or if the thicker pots of paint have been used.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/06/2020
Due to Covid19 there was a malfunction in terms of stock transport communication.... At first it was a disaster! Ending with a cancellation and reimbursement of the order? But after a couple of phone calls and getting organized in response to Covid19 there is no more complaint. My puzzle took a month longer than expected to arrive but because I finally liked the deal I got and reordered from them. It was a matter of adapting to the new s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Product ok but a little late in delivery compared to the date initially planned (but we were during containment .
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/06/2020
Paid the extra for express shipping but I could have saved them given the delivery time. Shipping tracking is useless as it does not give updates on the location of the package. Item arrived but the Air soft firing system does not work the seller's solution was a 30 euro voucher which he never sent me. Also the NiMh battery charges poorly and does not last more than 5 minutes this forced me to buy another one. Instructions only in French. The item was a gift package but the requested card was not made.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2020
I had ordered some models for my grandson, to be delivered on the following Thursday or Friday, which was one of my criteria since I had to see the child the following Sunday. I was asked to pay an extra €20 for this delivery. This is what I did and I was very disappointed because I didn't receive the package until Monday morning when my children had left. I understand that it's difficult to meet deadlines at this time of year, but please don't charge extra. As for the models themselves, I can't judge the packages.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/06/2020
All taken care of I just need to put it together
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/06/2020
Took a bit long for the article to reach us otherwise everything ok
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/06/2020
good salesman
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Nothing to say, everything was just what I asked for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Despite a significant delay in delivery which did not depend on the site but on the deliveryman. They were the ones who warned me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
good, serious site. only problem is that delivery takes a long time...even Chronopost 48h arrives 8 days later.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Excellent gluing follow-up. Efficient customer relations. Correct packaging Negative point: lack of product information on website (dimensions of finished reduced model, list of paints, downloadable assembly manual, etc.).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
we had a big delay in delivery otherwise satisfied with the product thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Very nice model of Concorde as expected. Package not received very quickly. 8 days.maybe due to anti C
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
unfortunately due to COVID many items are not available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
It's just a shame we don't have a list of the paintings.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Huge selection. Very professional follow-up. A little expensive for some items
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
Delivery time very lo
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/06/2020
EFFICIENT AND FAST. EXCELLENT PRODUCT QUALITY-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
The assembly instructions are a little difficult to understand, especially for colored people.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Very satisfied Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
IMPECCABLE PRODUCT
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/06/2020
Package arrived, but they didn���t say which courier the tracking number was for so had no idea when it was arriving. Overall arrival time was as originally stated however so all fine in
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 07/06/2020
The model is very nice but it arrived too late and I needed it for a birthday.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/06/2020
things done properly
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