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A
Rating: 2 out of 5
Disappointed We thought there were characters and no. What's more, a building block was forgotten in the box. For the price it's
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
Moderate because of the long learning time and we hope today ! 11 days and only a message that it is coming After having sent an email to ask where the package was we got an answer in French with an attachment in Spanish Now I speak both languages well to excellent and answered in French But anyway we have received a response which is positive We are waiting the package should come today If it is not there we will contact you Regards EJ Ostwald
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A
Rating: 4 out of 5
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
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A
Rating: 4 out of 5
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
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A
Rating: 2 out of 5
I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn
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A
Rating: 4 out of 5
received quickly but a little damaged.no breakage
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V
Rating: 4 out of 5
Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.
A
Rating: 4 out of 5
Complicated on a tablet as you can't see what's in stock straight away.
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A
Rating: 4 out of 5
Very serious and very accommodating team
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C
Rating: 3 out of 5
The service is very good.
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C
Rating: 3 out of 5
The model is not of great quality but it is according to its economic price so it is fine. The only thing that makes the product more expensive is the shipping cost... I like the company, they deliver on time and without any problem with the payment.
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A
Rating: 4 out of 5
Very good, nothing to complain about.
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A
Rating: 2 out of 5
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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A
Rating: 4 out of 5
Compliant and arrived on time
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A
Rating: 3 out of 5
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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A
Rating: 2 out of 5
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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A
Rating: 4 out of 5
Everything arrived in perfect condition. Quality of the puzzle very good. Delivery time a little too long but I think it is because of the coronavirus.
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A
Rating: 4 out of 5
Package arrived with some delay not very detailed and reassuring information given by tracking. Very nice product chosen. Parcel in perfect condition. Thank you
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A
Rating: 2 out of 5
The model I ordered lacked precision, was bent and broken, and even lacked paint! Rather disappointed considering
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A
Rating: 4 out of 5
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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A
Rating: 2 out of 5
No news of my parcel more than a week after I placed my order. This is understandable given the current situation, but on the other hand there has been no delay in debiting the money from my account.
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G
Rating: 3 out of 5
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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A
Rating: 4 out of 5
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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A
Rating: 3 out of 5
package not arrived
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A
Rating: 4 out of 5
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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A
Rating: 2 out of 5
Nothing received to date due to the Post Office's inability to provide a minimum service during the confinem
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A
Rating: 4 out of 5
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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A
Rating: 4 out of 5
Well designed site. Reasonable price, good quality. Tracking of package by e-mail from reseller exeptionn
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A
Rating: 3 out of 5
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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A
Rating: 4 out of 5
Correct package delivered in correct time
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V
Rating: 3 out of 5
Delivery took a little while.
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A
Rating: 2 out of 5
I ordered a pack of 6 paints plus glue etc...NONE of them correspond to the model I bought...I had understood that you were to be trusted on this...So the model is at a standstill as soon as I've started...
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A
Rating: 2 out of 5
I'm usually very happy with my orders, but this time I'm a bit disappointed. The health situation does call into question delivery times. But paying 20€ for delivery to have my model in 3 weeks I don't think that's right. Especially since it was always noted 2448h. I have not yet received my model as I write this comment. Have a nice day!
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A
Rating: 4 out of 5
goods in every respect as requested. Only the delivery left something to be desired (parcels misdirected at sorting) but given the circumstances we can't blame anyone.
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A
Rating: 4 out of 5
All ok order arrived on time and compliant
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A
Rating: 4 out of 5
Good site...plenty of choice. shipping costs a bit high.... Difficulty of models sometimes overestimated... Overall satisfied
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A
Rating: 3 out of 5
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
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A
Rating: 2 out of 5
The service was perfect despite the conditions, but the models did not live up to our expectations.
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A
Rating: 4 out of 5
objects in line with my expectations
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Rating: 3 out of 5
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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